How Village Workspaces Simplified Billing

Village Workspaces wanted to make their members' lives easier. They tried tools like Yardi Kube and Satellite DeskWorks, but nothing felt quite right until they found Spacebring.

How Village Workspaces Simplified Billing
Santa Monica, US
1locations
150members
3.5s
to issue and pay for invoices
81%
of invoices are now automated
100%
of users’ bookings made through the app

Key Challenges

  1. Invoicing Took Forever: Creating and sending invoices for all Village Workspaces members was a huge time drain.
  2. Door Access Was a Hassle: They wanted members to get in easily but also needed to keep things secure.
  3. Booking Rooms Was Messy: Members had to contact staff to book rooms, which slowed everything down.
  4. Community Was Disconnected: Village Workspaces wanted a way for members to connect with each other and stay up-to-date.
Members want things to be easy, and Spacebring helps us deliver that. They can book rooms with just a click, pay their bills quickly, and stay connected—that's what makes a great member experience.
Oli Barry, CEO at Village Workspaces
Oli Barry
CEO at Village Workspaces

Spacebring Solutions

  1. Automated Invoicing & Payments: Spacebring creates invoices and collects payments automatically, saving Village Workspaces tons of time.
  2. Easy Room Bookings: The app lets members book meeting rooms themselves, seeing what's available in real-time.
  3. Keyless Door Access: Spacebring + Kisi let members unlock doors with their phones, making access secure and hassle-free.
  4. Connected Community: The app has a feed for updates and chat features, helping members stay informed and connected.
  5. Smooth Onboarding: New members can activate their accounts easily with an invitation link, getting access to all features right away.
Spacebring makes life easier for our members. They don't have to come to the front desk for every little thing anymore.
Oli Barry, CEO at Village Workspaces
Oli Barry
CEO at Village Workspaces

Key Achievements

Spacebring made Village Workspaces' operations faster, easier, and more secure.

  • 90% of invoices are paid in 3.5 seconds
  • 81% of invoices are now automated
  • 100% of users’ bookings made through the app
  • 100% automated door access
  • 75% member adoption rate

Spacebring saves Village Workspaces tons of admin time and improves the member experience through easy booking and payments.

Before Spacebring, we spent so much time on admin. Now we have more time to focus on our members, which improves the whole experience.
Oli Barry, CEO at Village Workspaces
Oli Barry
CEO at Village Workspaces

In conclusion, Spacebring helped simplify and streamline Village Workspaces' work, leading to better service and happier members.


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