Embassy House Gets Organized with Spacebring

 

Key Challenges

1. Too Many Tools: Managing bookings, payments, and communication required switching between lots of different apps.
2. No Self-Service for Members: Members couldn't book rooms or desk seats in hybrid offices on their own or get help without contacting staff.
3. Wasted Money: Embassy House was paying for multiple tools that weren't improving the member experience.

We were dreaming of finding a one-stop shop that would finally put an end to the rush and thrashing about.

Anders Nilsson

The Founder of Embassy House

 

Spacebring Solutions

1. Single App for Everyone: Both members and staff use the same Spacebring app, just with different access levels.
2. Automated Onboarding: New members get set up quickly through emails with clear instructions.
3. Self-Service Booking: Members can easily book rooms and desks themselves in the app.
4. Door Access Through the App: Members unlock doors with their phones, thanks to Spacebring + Kisi integration.
5. Streamlined Admin: Staff manage everything from one place, saving them tons of time.

Spacebring artistically solved the demands we had. They listened to our feedback and put in the effort to address each and every inquiry.

Anders Nilsson

The Founder of Embassy House

 

Key Achievements

Spacebring made Embassy House's work faster, easier, and more efficient.

• Super-fast setup in just 2 days 
• 100% customer engagement in 1 month
• 95% of self-served bookings
• 50% less time spent on member support
• Successful members' upselling by offering credit packages via the app
• 1 system for everything: room bookings, hybrid office tracking, and community.

Spacebring's all-in-one platform saves Embassy House tons of time. Members love the easy-to-use app for booking, payments, and communication.

Spacebring solution turned out to be so noob-friendly. In just a week the number of support tickets decreased, and in a month, people started to engage with the app actively.

Anders Nilsson

The Founder of Embassy House

In conclusion, Spacebring helped Embassy House streamline operations and improve the member experience, freeing up time to focus on growth.