> ## Documentation Index
> Fetch the complete documentation index at: https://www.spacebring.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Contact support

> Learn how to contact Spacebring support, check platform status, submit feedback, report a bug, and track new features, solutions, and product updates with release notes

## Get instant help

If you have questions about features or need help with setup, tap the **Help** button in the bottom left corner of your admin portal:

* **Ask Lem AI**  — Lem AI knows all of Spacebring's functionality and has access to your specific data, so it can give you a personalized answer or assistance instantly.
* **Docs** — find comprehensive Spacebring documentation about a specific feature or setup.

<Frame>
  <img src="https://mintcdn.com/spacebring/K72bRYIw6yGYoZh3/images/administration-contact-support-get-instant-help.png?fit=max&auto=format&n=K72bRYIw6yGYoZh3&q=85&s=13d16e3477780c3ba1251fba452f52cc" alt="Administration Contact Support Get Instant Help" width="2081" height="1116" data-path="images/administration-contact-support-get-instant-help.png" />
</Frame>

## Contact us

To contact us:

1. Tap the **Help** button in the bottom left corner > **Support**.
2. If the AI response isn't helpful and you choose to submit your question to our support team, you will receive a response from us via email.

Alternatively, contact us directly at [support@spacebring.com](mailto:support@spacebring.com) at any time.

<Info>
  In addition to our standard support channel, a dedicated support session is available for purchase.
</Info>

### Office hours

Our regular office hours are *Monday through Friday, 2 a.m. to 5 p.m. Eastern Time (ET)*. Our regular response time is *3 minutes*.

## Check status page

To check the status of our servers:

1. Tap the **Help** button in the bottom left corner > **Spacebring status**.
2. Press **Subscribe to updates** to subscribe to any news via email, Slack, or Microsoft Teams.

## Share feedback

If you have feature requests, insights to share about the platform, or have faced any challenges tap the **Help** button in the bottom left corner > **Share feedback**. This is the fastest way to submit feature requests — our team reviews every submission.

## Report a bug

To report an issue or bug, tap the **Help** button in the bottom left corner > **Report bug**. We will send you updates about the bug resolution to your email.

## Track release notes

To stay informed about all new features, solutions and product improvements implemented in Spacebring, monitor **Release notes** in the bottom left corner of the admin web portal.

**FAQs**

<Accordion title="How can I know when a certain feature will be implemented?">
  Keep an eye on the **Release notes** in the bottom left corner of the admin web portal to be constantly notified when new features and solutions you are interested in become available.
</Accordion>