> ## Documentation Index
> Fetch the complete documentation index at: https://www.spacebring.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Track membership growth

> Monitor membership sales and community growth, and identify how many new members joined your space during a specific period 

You can track customer base growth and the number of new subscriptions purchased in a specific period using the subscriptions and members reports.

## Track subscription purchases

To check how many new subscriptions have begun during the specified period, follow these steps:

1. Go to **Billing** > **Subscriptions** and filter the list by status.
2. Filter by **Create date** to see how many new subscriptions were purchased during a specific period, or by **Start date** to see how many started during a specific period.
3. Click **(...)** in the top right corner > **Export as CSV** or **Export as XLSX** to download a [subscriptions report](/docs/billing/subscriptions#export-a-subscriptions-report) with the filtered subscriptions.

For instance, in the screenshot below, we can observe that 14 new subscriptions were purchased during July-November 2024, 7 of which are active and 7 have been canceled since.

<Frame>
  <img src="https://mintcdn.com/spacebring/lB6hDl1jiyHuiTyU/images/analytics-track-membership-growth-1.png?fit=max&auto=format&n=lB6hDl1jiyHuiTyU&q=85&s=b657e09f5fe7a19e2944a1d2648bbf37" alt="" width="1582" height="680" data-path="images/analytics-track-membership-growth-1.png" />
</Frame>

You can also track subscription purchases directly from the **Billing > Subscriptions** page by using the **Start date** and **Create date** filters.

<Frame>
  <img src="https://mintcdn.com/spacebring/DnOIi30MqPbPCp9U/images/analytics-track-membership-growth-track-subscription-purchases.png?fit=max&auto=format&n=DnOIi30MqPbPCp9U&q=85&s=d621d73f5dca82c3c5d07c0fe48aaf2a" alt="Analytics Track Membership Growth Track Subscription Purchases" width="2614" height="1074" data-path="images/analytics-track-membership-growth-track-subscription-purchases.png" />
</Frame>

## Track customer base growth

In addition to subscription purchase analytics, you are empowered to track the growth of the customer base in your space. For this, follow these steps:

1. Go to the **Customers** page > **Users** tab.
2. Select **Members** or **Nonmembers** in the drop-down at the top.
3. Click **(...)** in the top right corner > **Export users as CSV** or **Export users as XLSX** to download a [members report](/docs/customer-management/users/members#export-a-members-report).
4. Open the report and check the **Create date** column to see how many customers joined during a specific period.

For example, in the screenshot below, we can observe that 9 new customers have joined your space during November 2024.

<Frame>
  <img src="https://mintcdn.com/spacebring/lB6hDl1jiyHuiTyU/images/analytics-track-membership-growth-2.png?fit=max&auto=format&n=lB6hDl1jiyHuiTyU&q=85&s=d89f39bb86c45c6412df03b93b2756f0" alt="" width="1770" height="518" data-path="images/analytics-track-membership-growth-2.png" />
</Frame>

With these solutions, you can gain detailed insights into your membership sales and customer base growth over time, identify trends, and make informed decisions to improve your offerings.

## FAQs

<Accordion title="How can I check the average subscription duration for each customer?">
  To calculate the average subscription duration:

  1. Go to **Billing** > **Subscriptions**.
  2. To include both current and past members in your analysis, filter by the **Active** and **Canceled** statuses.
  3. Click **(...)** in the top right corner > **Export as CSV** or **Export as XLSX** to download a [subscriptions report](/docs/billing/subscriptions#export-a-subscriptions-report).
  4. Open the report and find the **Start date** column for the subscription's beginning.
  5. Identify the subscription's **Renewal date** (for active subscriptions), **End date** (for ended subscriptions), and **Delete date** (for canceled subscriptions).
  6. Using Google Sheets or Excel possibilities, calculate the duration in months for each subscription based on its relevant dates.
  7. Once you have the duration for each, calculate the average across all the subscriptions you've included.
</Accordion>
