> ## Documentation Index
> Fetch the complete documentation index at: https://www.spacebring.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# External signature

> Learn how to process contracts signed outside the system

With the help of [eSignature](/billing/contracts/esignature), your customers can sign their contracts digitally online. However, if a customer needs to sign the contract manually (physically), you can manually record and upload the signed document into the system.

## Mark the contract as signed

Once the customer signs the contract manually, follow these steps:

1. Go to **Customers** > open the customer profile > **Contracts** page. Alternatively, you can go to **Billing** > **Contracts** page > use filters to find the necessary contract.

<Frame>
  <img src="https://mintcdn.com/spacebring/Q1ag5QEyylZUYkCY/images/billing-contracts-external-signature-1.png?fit=max&auto=format&n=Q1ag5QEyylZUYkCY&q=85&s=47ffff3760eab67fecfed28f012740d1" alt="" width="1605" height="387" data-path="images/billing-contracts-external-signature-1.png" />
</Frame>

2. Open the necessary contract.
3. In the "Signatories" section, press the menu (...) next to the signatory's name > select "Mark as signed".

<Frame>
  <img src="https://mintcdn.com/spacebring/Q1ag5QEyylZUYkCY/images/billing-contracts-external-signature-2.png?fit=max&auto=format&n=Q1ag5QEyylZUYkCY&q=85&s=d86492e121ed5a73e9ec8cb015e86e5d" alt="" width="1579" height="879" data-path="images/billing-contracts-external-signature-2.png" />
</Frame>

4. Press `Upload signed PDF` to upload the final document.

<Frame>
  <img src="https://mintcdn.com/spacebring/Q1ag5QEyylZUYkCY/images/billing-contracts-external-signature-3.png?fit=max&auto=format&n=Q1ag5QEyylZUYkCY&q=85&s=3631d8c7036c196c17eacde617608e89" alt="" width="1580" height="882" data-path="images/billing-contracts-external-signature-3.png" />
</Frame>

When the contract is marked as signed by all signatories, the system automatically creates the customer's subscription on the selected start date and [notifies](/member/account/notifications) the customer. The contract status will be changed to "Signed".

If any signatory declines the contract, press the menu (...) > select "Mark as declined". The contract status will be changed to "Declined" and the customer's subscription won't be created accordingly.