> ## Documentation Index
> Fetch the complete documentation index at: https://www.spacebring.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Manage credit balance

> Learn how to manually adjust customer's credit balance and view credit usage history

Members typically receive credits through a subscription or by purchasing credit packages. However, in some cases, you may need to manually adjust a customer’s credit balance or review the customer's credit transaction history.

## View customer's credit balance

1. Go to the **Customers** page.
2. Open the user or company profile.
3. Locate the "Credit balance" section.
   * See the customer’s current balance
   * Review credit expiration details below.

<Frame>
  <img src="https://mintcdn.com/spacebring/j7u2ft_j55ZQ3A0k/images/billing-credits-and-day-passes-manage-credit-balance-1.png?fit=max&auto=format&n=j7u2ft_j55ZQ3A0k&q=85&s=2e0c936704516dbbd763e167118f5435" alt="" width="2164" height="1142" data-path="images/billing-credits-and-day-passes-manage-credit-balance-1.png" />
</Frame>

## Add credits

1. Open the user or company profile.
2. In the "Credit balance" section\*\*,\*\* click `Adjust balance`.
3. **Adjustment type** — choose `Add`.
4. **Expiration**
   * Choose "Never" to give non-expiring credits, or
   * Select a specific expiration date
5. Enter the amount.
6. Optionally, add a "Memo" to help the customer identify the adjustment.

<Frame>
  <img src="https://mintcdn.com/spacebring/j7u2ft_j55ZQ3A0k/images/billing-credits-and-day-passes-manage-credit-balance-2.png?fit=max&auto=format&n=j7u2ft_j55ZQ3A0k&q=85&s=808c637ccc67762f8c6bd12d9b1a4e99" alt="" width="2388" height="1230" data-path="images/billing-credits-and-day-passes-manage-credit-balance-2.png" />
</Frame>

The customer will get a [notification](/member/account/notifications) about the added credits.

## Deduct credits

1. Open the user or company profile.
2. In the "Credit balance" section, click `Adjust balance`.
3. **Adjustment type** — choose `Deduct`.
4. Enter the amount.
5. Optionally, add a "Memo" to help the customer recognize the deduction.

<Frame>
  <img src="https://mintcdn.com/spacebring/j7u2ft_j55ZQ3A0k/images/billing-credits-and-day-passes-manage-credit-balance-3.png?fit=max&auto=format&n=j7u2ft_j55ZQ3A0k&q=85&s=5bcc0343cc38b3d1ab957d092251e88c" alt="" width="2332" height="1500" data-path="images/billing-credits-and-day-passes-manage-credit-balance-3.png" />
</Frame>

<Info>
  If a customer has expiring and non-expiring credits or credits with different expiration dates, the system will deduct credits with the earliest expiration date first.
</Info>

The customer will get a [notification](/member/account/notifications) about the credit deduction.

## Track credit usage history

Both administrators and members can view credit transaction history to track additions and usage.

Administrators:

1. Go to the **Customers** page.
2. Open the user or company profile.
3. Next to the "Credit balance" section > click **(...)** > `View transactions`.

Members:

1. Go to the **Membership** page.
2. Under the personal or company section, select **Credits > Transactions**.

<Frame>
  <img src="https://mintcdn.com/spacebring/j7u2ft_j55ZQ3A0k/images/billing-credits-and-day-passes-manage-credit-balance-4.png?fit=max&auto=format&n=j7u2ft_j55ZQ3A0k&q=85&s=862857026891d94f0645e2f8c8efef82" alt="" width="2816" height="1518" data-path="images/billing-credits-and-day-passes-manage-credit-balance-4.png" />
</Frame>
