> ## Documentation Index
> Fetch the complete documentation index at: https://www.spacebring.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Manage day pass balance

> Learn how to manually adjust customer's day pass balance and view day pass usage history

Members typically receive day passes through a subscription. However, in some cases, you may need to manually add or deduct day passes from a customer’s balance or review the customer's day pass transaction history. For example:

* To give permanent day passes that don't expire.
* To give member one or a few free day passes.
* To give day passes to the customer without a subscription.
* When a customer ran out of their day passes and needs more.

## View customer's day pass balance

1. Go to the **Customers** page.
2. Open the user or company profile.
3. Locate the "Day pass balance" section.
   * See the customer’s current balance
   * Review day pass expiration details below.

<Frame>
  <img src="https://mintcdn.com/spacebring/j7u2ft_j55ZQ3A0k/images/billing-credits-and-day-passes-manage-day-pass-balance-1.png?fit=max&auto=format&n=j7u2ft_j55ZQ3A0k&q=85&s=9bc9fd9d7bd921ccce17baa5896aac54" alt="" width="1934" height="1232" data-path="images/billing-credits-and-day-passes-manage-day-pass-balance-1.png" />
</Frame>

## Add day passes

1. Open the user or company profile.
2. In the "Day pass balance" section\*\*,\*\* click `Adjust balance`.
3. **Adjustment type** — choose `Add`.
4. **Expiration**
   * Choose "Never" to give non-expiring day passes, or
   * Select a specific expiration date
5. Enter the amount.
6. Optionally, add a "Memo" to help the customer identify the adjustment.

<Frame>
  <img src="https://mintcdn.com/spacebring/j7u2ft_j55ZQ3A0k/images/billing-credits-and-day-passes-manage-day-pass-balance-2.png?fit=max&auto=format&n=j7u2ft_j55ZQ3A0k&q=85&s=f5c8a21b7cfcee66cc33d06a07d6effc" alt="" width="2340" height="1500" data-path="images/billing-credits-and-day-passes-manage-day-pass-balance-2.png" />
</Frame>

The customer will get a [notification](/member/account/notifications) about the added day passes.

## Deduct day passes

1. Open the user or company profile.
2. In the "Day pass balance" section, click `Adjust balance`.
3. **Adjustment type** — choose `Deduct`.
4. Enter the amount.
5. Optionally, add a "Memo" to help the customer recognize the deduction.

<Frame>
  <img src="https://mintcdn.com/spacebring/j7u2ft_j55ZQ3A0k/images/billing-credits-and-day-passes-manage-day-pass-balance-3.png?fit=max&auto=format&n=j7u2ft_j55ZQ3A0k&q=85&s=937de4414d03a38b609c34c234d92ad1" alt="" width="2345" height="1500" data-path="images/billing-credits-and-day-passes-manage-day-pass-balance-3.png" />
</Frame>

<Info>
  If a customer has expiring and non-expiring day passes or day passes with different expiration dates, the system will deduct day passes with the earliest expiration date first.
</Info>

The customer will get a [notification](/member/account/notifications) about the day pass deduction.

## Track day pass usage history

Both administrators and members can view day pass transaction history to track additions and usage.

Administrators:

1. Go to the **Customers** page.
2. Open the user or company profile.
3. Next to the "Day pass balance" section > click **(...)** > `View transactions`.

Members:

1. Go to the **Membership** page.
2. Under the personal or company section, select **Day passes > Transactions**.

<Frame>
  <img src="https://mintcdn.com/spacebring/j7u2ft_j55ZQ3A0k/images/billing-credits-and-day-passes-manage-day-pass-balance-4.png?fit=max&auto=format&n=j7u2ft_j55ZQ3A0k&q=85&s=9c37bb363207027cfc9c24ede197e594" alt="" width="2816" height="1518" data-path="images/billing-credits-and-day-passes-manage-day-pass-balance-4.png" />
</Frame>
