> ## Documentation Index
> Fetch the complete documentation index at: https://www.spacebring.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Control invoice auto-charge

> Manage "Auto-pay" to automatically charge subscription payments to a customer's default payment method or disable auto-charges for specific customers

The "Auto-pay" property allows you to collect payments from customers automatically.

With the help of Auto-pay, invoices are charged automatically to the default payment method the customer has on file and paid within seconds. If Auto-pay is turned off, the customer needs to manually pay for each invoice.

### Prerequisites

"Auto-pay" functions if the following conditions are fulfilled:

1. Your location has [Stripe](/integrations/payments/stripe), [WayForPay](/integrations/payments/wayforpay), [plata by mono](/integrations/payments/plata-by-mono), or [Tap](/integrations/payments/tap) payment gateway connected. [Other payment gateways](/integrations/payments) do not currently support automatic invoice charges.
2. A customer has a recurring [subscription](/billing/subscriptions).
3. A customer has a [default payment method.](/billing/payments/payment-gateway)

<Info>
  The customer's payment method is automatically set as default after the first invoice payment, or can be manually added and set as default.
</Info>

## Manage Auto-pay

Auto-pay is enabled for each customer by default, without requiring any additional configurations. However, if necessary, you can manage the "Auto-pay" property for a specific user or company:

1. Go to the **Customers** page > open a user or company profile > locate "Auto-pay" on the right-side panel.

<Frame>
  <img src="https://mintcdn.com/spacebring/AS2I5jt12JBoJd_s/images/billing-subscriptions-invoice-auto-charge-1.png?fit=max&auto=format&n=AS2I5jt12JBoJd_s&q=85&s=dab94c6231b9d60cd0ea19616b25fcde" alt="" width="1710" height="888" data-path="images/billing-subscriptions-invoice-auto-charge-1.png" />
</Frame>

<Tip>
  To optimize your revenue, ensure prompt payment, and enhance customer satisfaction, we suggest implementing a policy that encourages the use of Auto-pay.
</Tip>

**FAQ**

<Accordion title="What should I do if the customer's invoice wasn't auto-charged?">
  Automatic payment can fail for several reasons, such as:

  * No default payment method was set when the invoice was issued
  * The payment failed due to insufficient funds
  * The transaction was declined for another reason.

  You can always manually retry the charge for the invoice once again:

  1. Go to the customer profile and ensure they have a [payment method added.](/billing/payments/payment-gateway)
  2. Then, open the unpaid invoice and click [`Charge`](/billing/invoicing/charge-an-invoice) to retry the payment instantly.
</Accordion>