> ## Documentation Index
> Fetch the complete documentation index at: https://www.spacebring.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Requests to join

> Learn how users can request to join the location as a member, and how to manage such requests

Public users can request to join the location as a member, and administrators can approve or reject their requests.

## Configure requests to join

1. Log in to Spacebring.
2. Navigate to the **Location settings** by pressing menu (...) near the location name > **Community** page.
3. Manage the "Request to join" switch:
   * If enabled, public users will see the "Request to join" button and can submit requests.
   * If disabled, the "Request to join" button will not appear.

<Frame>
  <img src="https://mintcdn.com/spacebring/Q03eO0xXd9mNPB0G/images/customer-management-requests-to-join-1.png?fit=max&auto=format&n=Q03eO0xXd9mNPB0G&q=85&s=3a884d0b680f0557c0e1bda83c1ab431" alt="" width="1858" height="676" data-path="images/customer-management-requests-to-join-1.png" />
</Frame>

<Info>
  If you have multiple locations, you can enable "Request to join" for some locations and disable it for other locations. The "Request to join" button will show up if enabled for at least one location. Users will see only the locations available for requests in the "Location" dropdown.
</Info>

## How users request to join

1. Public users and nonmembers who open and [log in](/member/onboarding) to member web portal or mobile apps can see the `Request to join` button in the top right corner of the **Locations** page.

<Frame>
  <img src="https://mintcdn.com/spacebring/Q03eO0xXd9mNPB0G/images/customer-management-requests-to-join-2.png?fit=max&auto=format&n=Q03eO0xXd9mNPB0G&q=85&s=93003d270ca0b8e7f20149628c5000e8" alt="" width="1729" height="780" data-path="images/customer-management-requests-to-join-2.png" />
</Frame>

<Info>
  The `Request to join` button is only visible to users who are not members yet at any of your locations.
</Info>

2. Pressing the button opens a dialog window to capture more information about the user and their request, such as full name, location of interest, and self-introduction.

<Frame>
  <img src="https://mintcdn.com/spacebring/Q03eO0xXd9mNPB0G/images/customer-management-requests-to-join-3.png?fit=max&auto=format&n=Q03eO0xXd9mNPB0G&q=85&s=62a5ee1bd05387d232190ca568214b29" alt="" width="1920" height="912" data-path="images/customer-management-requests-to-join-3.png" />
</Frame>

3. When users press `Request`, [a notification](/member/account/notifications) is sent to all location administrators.

## How administrators manage requests to join

1. Administrators go to [Spacebring](https://app.spacebring.com/) and open the notification on the **Customers** > "Requests" tab to review and resolve all join requests.

<Frame>
  <img src="https://mintcdn.com/spacebring/Q03eO0xXd9mNPB0G/images/customer-management-requests-to-join-4.png?fit=max&auto=format&n=Q03eO0xXd9mNPB0G&q=85&s=23cbc1a285b513380eda544b0c91206d" alt="" width="2464" height="532" data-path="images/customer-management-requests-to-join-4.png" />
</Frame>

2. Administrators open the request and approve or reject it.

<Frame>
  <img src="https://mintcdn.com/spacebring/Q03eO0xXd9mNPB0G/images/customer-management-requests-to-join-5.png?fit=max&auto=format&n=Q03eO0xXd9mNPB0G&q=85&s=75da18e088e4697304aa71c4e73e70ef" alt="" width="2471" height="1240" data-path="images/customer-management-requests-to-join-5.png" />
</Frame>

3. The user gets [a notification](/member/account/notifications) about approval or rejection.

<Frame>
  <img src="https://mintcdn.com/spacebring/Q03eO0xXd9mNPB0G/images/customer-management-requests-to-join-6.png?fit=max&auto=format&n=Q03eO0xXd9mNPB0G&q=85&s=a13606d154b34a68cb48d139374c319d" alt="" width="2075" height="1138" data-path="images/customer-management-requests-to-join-6.png" />
</Frame>

4. If the request is approved, the user becomes a member of your location and can have all member's perks. [Understand user roles](/customer-management/roles)