> ## Documentation Index
> Fetch the complete documentation index at: https://www.spacebring.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Requests to join

> Learn how users can request to join the location as a member, and how to manage such requests

Public users can request to join the location as a member, and administrators can approve or reject their requests.

## Configure requests to join

1. Log in to Spacebring.
2. Navigate to the **Location settings** by pressing menu **(...)** near the location name > **Community** page.
3. Manage the **Request to join** switch:
   * If enabled, public users will see the **Request to join** button and can submit requests.
   * If disabled, the **Request to join** button will not appear.

<Frame>
  <img src="https://mintcdn.com/spacebring/Q03eO0xXd9mNPB0G/images/customer-management-requests-to-join-1.png?fit=max&auto=format&n=Q03eO0xXd9mNPB0G&q=85&s=3a884d0b680f0557c0e1bda83c1ab431" alt="" width="1858" height="676" data-path="images/customer-management-requests-to-join-1.png" />
</Frame>

<Info>
  If you have multiple locations, you can enable **Request to join** for some locations and disable it for other locations. The **Request to join** button will show up if enabled for at least one location. Users will see only the locations available for requests in the **Location** dropdown.
</Info>

## How users request to join

1. Public users and nonmembers who open and [log in](/docs/member/customer-journey) to member web portal or mobile apps can see the **Request to join** button in the top right corner of the **Locations** page.

<Frame>
  <img src="https://mintcdn.com/spacebring/Q03eO0xXd9mNPB0G/images/customer-management-requests-to-join-2.png?fit=max&auto=format&n=Q03eO0xXd9mNPB0G&q=85&s=93003d270ca0b8e7f20149628c5000e8" alt="" width="1729" height="780" data-path="images/customer-management-requests-to-join-2.png" />
</Frame>

<Info>
  The **Request to join** button is only visible to users who are not members yet at any of your locations.
</Info>

2. Pressing the button opens a dialog window to capture more information about the user and their request, such as full name, location of interest, and self-introduction.

<Frame>
  <img src="https://mintcdn.com/spacebring/Q03eO0xXd9mNPB0G/images/customer-management-requests-to-join-3.png?fit=max&auto=format&n=Q03eO0xXd9mNPB0G&q=85&s=62a5ee1bd05387d232190ca568214b29" alt="" width="1920" height="912" data-path="images/customer-management-requests-to-join-3.png" />
</Frame>

3. When users press **Request**, [a notification](/docs/member/account/notifications) is sent to all location administrators.

## How administrators manage requests to join

1. Administrators go to [Spacebring](https://app.spacebring.com/) and open the notification on the **Customers** > **Requests** tab to review and resolve all join requests.

<Frame>
  <img src="https://mintcdn.com/spacebring/Q03eO0xXd9mNPB0G/images/customer-management-requests-to-join-4.png?fit=max&auto=format&n=Q03eO0xXd9mNPB0G&q=85&s=23cbc1a285b513380eda544b0c91206d" alt="" width="2464" height="532" data-path="images/customer-management-requests-to-join-4.png" />
</Frame>

2. Administrators open the request and approve or reject it.

<Frame>
  <img src="https://mintcdn.com/spacebring/Q03eO0xXd9mNPB0G/images/customer-management-requests-to-join-5.png?fit=max&auto=format&n=Q03eO0xXd9mNPB0G&q=85&s=75da18e088e4697304aa71c4e73e70ef" alt="" width="2471" height="1240" data-path="images/customer-management-requests-to-join-5.png" />
</Frame>

3. The user gets [a notification](/docs/member/account/notifications) about approval or rejection.

<Frame>
  <img src="https://mintcdn.com/spacebring/Q03eO0xXd9mNPB0G/images/customer-management-requests-to-join-6.png?fit=max&auto=format&n=Q03eO0xXd9mNPB0G&q=85&s=a13606d154b34a68cb48d139374c319d" alt="" width="2075" height="1138" data-path="images/customer-management-requests-to-join-6.png" />
</Frame>

4. If the request is approved, the user becomes a member of your location and can have all member's perks. [Understand user roles](/docs/customer-management/users/roles)