> ## Documentation Index
> Fetch the complete documentation index at: https://www.spacebring.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Contacts

> Collect contact details from walk-ins on the Reception app, understand how guests leave their contacts, and how to export gathered contacts

Once the **Visitors** module and the Reception app are [set up](/docs/front-desk/visitors), you can collect contact information from all walk-ins coming to your space with the help of Reception app. This helps grow your lead and marketing base without missing valuable connections. You can later convert these walk-ins into nonmembers or members in just one click.

## Who are contacts

Walk-ins are people who visit your space without a prior booking or registration — often to:

* Request a tour
* Learn more about your pricing or membership plans
* Explore your space

It would be a pity to miss collecting their contact information to reach out later. Reception helps you collect their contact details on the spot through the **Leave contacts** feature.

<Tip>
  If a person already has a booking or is coming to a member as a visitor, they don't need to leave their contacts — they're already registered through the member portal or mobile app.
</Tip>

## Enable leaving contacts

To enable the **Leave contacts** feature, do the following:

1. Go to Spacebring > click the **(...)** menu next to the location name on the left-side panel > **Location settings** > **Front desk** > **Reception** tab.
2. [Enable the **Leave contacts** switch](/docs/front-desk/visitors).
3. [Enable the Reception app](/docs/front-desk/visitors) on your tablet.
4. The **Leave contacts** button will appear by default on the screen.

<Frame>
  <img src="https://mintcdn.com/spacebring/lgrqwBV8oFiKiEj8/images/front-desk-visitors-reception-main-screen.png?fit=max&auto=format&n=lgrqwBV8oFiKiEj8&q=85&s=1e3feb5e49a9457c1e1100def598f49b" alt="Check how visitor display look like on Spacebring's coworking space management platform" width="2000" height="1499" data-path="images/front-desk-visitors-reception-main-screen.png" />
</Frame>

## How users leave contacts

1. A walk-in person taps the **Leave contacts** button on the Reception app.
2. They enter their contact information and click **Submit**.

<Frame>
  <img src="https://mintcdn.com/spacebring/lgrqwBV8oFiKiEj8/images/front-desk-visitors-contacts-2.png?fit=max&auto=format&n=lgrqwBV8oFiKiEj8&q=85&s=1b93e93dbc8a62084f70e8923648557a" alt="Leave contacts on visitor display on Spacebring's coworking space management platform" width="1690" height="1296" data-path="images/front-desk-visitors-contacts-2.png" />
</Frame>

3. Done! The contacts are saved.

<Frame>
  <img src="https://mintcdn.com/spacebring/lgrqwBV8oFiKiEj8/images/front-desk-visitors-contacts-3.png?fit=max&auto=format&n=lgrqwBV8oFiKiEj8&q=85&s=1ba195e92560014dce9b9f357871d7a7" alt="Contacts saved on visitor display on Spacebring's coworking space management platform" width="1690" height="1296" data-path="images/front-desk-visitors-contacts-3.png" />
</Frame>

<Tip>
  When people leave their contacts on the Reception app, they automatically agree to your [privacy policy.](/docs/general/privacy-policy)
</Tip>

## Track contacts

As an administrator, you can view and manage all collected contacts:

* Go to **Front desk** > **Visitors** on the left-side panel > open the **Contacts** tab.

<Frame>
  <img src="https://mintcdn.com/spacebring/lgrqwBV8oFiKiEj8/images/front-desk-visitors-contacts-4.png?fit=max&auto=format&n=lgrqwBV8oFiKiEj8&q=85&s=87c33134457d8f514583322b7dbae7bc" alt="" width="1619" height="364" data-path="images/front-desk-visitors-contacts-4.png" />
</Frame>

* Filter contacts by **Create date** to see contacts created in a ready-made period, such as **Today** or **Last 28 days**, or click **Custom** to set an exact date or range.
* Click a certain contact to invite them as a member or add them as a nonmember, if you convert them and need to create a booking or assign a subscription.

<Frame>
  <img src="https://mintcdn.com/spacebring/lgrqwBV8oFiKiEj8/images/front-desk-visitors-contacts-5.png?fit=max&auto=format&n=lgrqwBV8oFiKiEj8&q=85&s=edbec99333eb0212ac4c8f11f9a4e6f0" alt="" width="1521" height="740" data-path="images/front-desk-visitors-contacts-5.png" />
</Frame>

### Export a contacts report

On the **Contacts** tab, apply the necessary filters, then click **(...)** in the top right corner > **Export contacts** > **CSV** or **XLSX** to download a report on the filtered contacts.

<Frame>
  <img src="https://mintcdn.com/spacebring/lgrqwBV8oFiKiEj8/images/front-desk-visitors-contacts-export-a-contacts-report.png?fit=max&auto=format&n=lgrqwBV8oFiKiEj8&q=85&s=025a85779e055273102c0eee9f340803" alt="Export contacts options in the Visitors page menu on Spacebring's coworking space management platform" width="2424" height="510" data-path="images/front-desk-visitors-contacts-export-a-contacts-report.png" />
</Frame>

The report includes each contact's name, email, and phone number, and the date they were collected.


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