> ## Documentation Index
> Fetch the complete documentation index at: https://www.spacebring.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Visibility

> Control who sees each page and item in your member portal by setting visibility levels ranging from public to administrators, on the page itself or on every resource, event, benefit, shop product, and guide

The **Visibility** property lets you decide who sees each page and item in your member portal, so you can offer some of your services to everybody and keep others for a particular group of members.

## Visibility levels

There are five visibility levels:

| Level                             | Who can see the page or item                                                                                                                                                                                  |
| --------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Administrators**                | Only the administrators of this location, in the admin portal — customers never see it in the member web portal and mobile app. Choose this level while you are still setting the item up, before its launch. |
| **Location members**              | The members of this location.                                                                                                                                                                                 |
| **Network members**               | The members of any location in your network.                                                                                                                                                                  |
| **Public**                        | Anybody who visits your member web portal or mobile app, including nonmembers such as new and external customers.                                                                                             |
| **Members with exclusive access** | The members whose subscription includes [exclusive access](/docs/billing/plans) to this resource or benefit. Resources and benefits are the only items that offer this level.                                      |

## Set up visibility

Where you set the visibility level depends on the page: some pages have one **Visibility** setting, and on others each item has its own.

### Set the visibility of a page

The **Community**, **Feed**, **Visitors**, and **Support** pages have one **Visibility** setting that covers the page and everything on it.

1. In the left-side panel, click the menu **(...)** next to your location name > **Location settings**.
2. Choose the module > locate the **Visibility** dropdown > select the level. Some pages offer only a few of the levels.

<Frame>
  <img src="https://mintcdn.com/spacebring/nDm0C9uPJZXiUJ-h/images/location-visibility-1.png?fit=max&auto=format&n=nDm0C9uPJZXiUJ-h&q=85&s=2094174cb3b8f5fdd244a859375908fe" alt="" width="2536" height="1156" data-path="images/location-visibility-1.png" />
</Frame>

### Set the visibility of an item

On the **Rooms**, **Desks**, **Offices**, **Parking**, **Equipment**, **Events**, **Shop**, **Benefits**, and **Guides** pages, every item carries its own **Visibility** dropdown, which you set when you create or edit it. Each item on the page can have a different level, so one room can be public while another stays for your members.

<Frame>
  <img src="https://mintcdn.com/spacebring/nDm0C9uPJZXiUJ-h/images/location-visibility-2.png?fit=max&auto=format&n=nDm0C9uPJZXiUJ-h&q=85&s=532071c169a5e14f21265fd0989b4db0" alt="" width="2010" height="1716" data-path="images/location-visibility-2.png" />
</Frame>

## How visibility works

Every customer sees only what the visibility level of a page or an item allows their role to see:

* A page with its own visibility level is visible only to the roles at that level and above.
* A page with items shows each customer only the items they may see, so it can look different to two customers, and it doesn't appear at all to a customer who may see none of them.

<Info>
  Copying a link to a resource, event, feed post, benefit, or shop product never changes its visibility. To let a customer open the link you send them, set the visibility to **Location members** or **Network members** for members, or to **Public** for anyone, including people who are not signed in.
</Info>

<Info>
  Visibility applies to the whole page or item, on every date, from the moment you save it. To make a resource unavailable for bookings on particular dates, or from a certain date on, mark the dates as [closed days](/docs/location/schedule) or [create an assignment without a customer](/docs/resource-management/rentals/assignments#hold-a-resource-without-a-customer) instead.
</Info>

## FAQs

<AccordionGroup>
  <Accordion title="What is the difference between network members and location members?">
    * Location members are the members of this location. They see everything marked for **Location members** and above, so choose that level for content only they should get.
    * Network members are the members of your other locations. Choose **Network members** to let the members of all your locations see a resource, event, or product and book or buy it.
  </Accordion>

  <Accordion title="Why can't my customer see a resource in the member web portal or mobile app?">
    The resource's **Visibility** is set above the customer's role: a resource set to **Location members** never appears to a nonmember, and one set to **Members with exclusive access** appears only to the members whose subscription includes it. Compare the level in the resource's settings with the customer's [role](/docs/customer-management/users/roles) on the **Customers** page, and raise the level if they should see it.
  </Accordion>
</AccordionGroup>
