> ## Documentation Index
> Fetch the complete documentation index at: https://www.spacebring.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Events

> Undertsand how users browse and join events, purchase and cancel tickets, and the automated event reminders users receive

Members and nonmembers can easily join events. This process ensures a superior experience, allowing users to engage with your activities and space with just a few clicks.

## How users join the event

Users join the event by following these steps:

1. Go to the **Events** page.
   * View all the scheduled events in the event feed, or
   * Use the "Calendar" tab to switch to a monthly calendar view of all events, or
   * Use the "Search" field to quickly find a specific event or all available dates and time slots for that event.

<Frame>
  <img src="https://mintcdn.com/spacebring/13qD-X8Eum-t_l4D/images/member-events-1.png?fit=max&auto=format&n=13qD-X8Eum-t_l4D&q=85&s=9d5961012758633aaac4c2ff4a947be3" alt="" width="1393" height="666" data-path="images/member-events-1.png" />
</Frame>

2. Select the desired event and press `Join`.

<Frame>
  <img src="https://mintcdn.com/spacebring/13qD-X8Eum-t_l4D/images/member-events-2.png?fit=max&auto=format&n=13qD-X8Eum-t_l4D&q=85&s=64518cbded02d328f49ae766f8eb9cbd" alt="How users join events on Spacebring's coworking space management platform" width="1900" height="922" data-path="images/member-events-2.png" />
</Frame>

3. Enter a [promo code](/billing/discounts/give-and-apply#create-promo-codes) to redeem a discount on the event ticket if you qualify.
4. Select the payment method and press the `Join for...` button.
5. Enter their [billing details](/customer-management/billing-details), if they haven't yet. Billing details fields appear depending on the ["Require billing details" setting.](/customer-management/billing-details)

<Frame>
  <img src="https://mintcdn.com/spacebring/13qD-X8Eum-t_l4D/images/member-events-3.png?fit=max&auto=format&n=13qD-X8Eum-t_l4D&q=85&s=65227c491426c3f0be016c36a720e6fa" alt="" width="1920" height="839" data-path="images/member-events-3.png" />
</Frame>

6. Once a ticket is purchased, users can also add the event to their Google Calendar or Microsoft 365 Outlook.

<Frame>
  <img src="https://mintcdn.com/spacebring/13qD-X8Eum-t_l4D/images/member-events-4.png?fit=max&auto=format&n=13qD-X8Eum-t_l4D&q=85&s=27690e8a82ccfcc13bf7c9a1472b9e0f" alt="" width="1084" height="760" data-path="images/member-events-4.png" />
</Frame>

## How users view event tickets

Users can view their tickets for events in a few ways:

* Right after joining the event. Attendees' tickets show the time of the event and the unique QR code.

<Frame>
  <img src="https://mintcdn.com/spacebring/13qD-X8Eum-t_l4D/images/member-events-5.png?fit=max&auto=format&n=13qD-X8Eum-t_l4D&q=85&s=65547b1a6e7864add2f5827b00ddf267" alt="" width="1518" height="848" data-path="images/member-events-5.png" />
</Frame>

<Frame>
  <img src="https://mintcdn.com/spacebring/13qD-X8Eum-t_l4D/images/member-events-6.png?fit=max&auto=format&n=13qD-X8Eum-t_l4D&q=85&s=67cd13528397948152099abf92a60efb" alt="" width="890" height="790" data-path="images/member-events-6.png" />
</Frame>

* On the **Account** (by pressing a button with your profile image, initials, or the user icon on the app's main page) > **Tickets** page.

<Frame>
  <img src="https://mintcdn.com/spacebring/13qD-X8Eum-t_l4D/images/member-events-7.png?fit=max&auto=format&n=13qD-X8Eum-t_l4D&q=85&s=988d293ffe78641f7084f762c6946ede" alt="" width="1474" height="283" data-path="images/member-events-7.png" />
</Frame>

* At the top of the **Locations** page. By pressing it, the user's ticket is displayed.

<Frame>
  <img src="https://mintcdn.com/spacebring/13qD-X8Eum-t_l4D/images/member-events-8.png?fit=max&auto=format&n=13qD-X8Eum-t_l4D&q=85&s=3922ba254a615bca40ee05702c6aa168" alt="" width="1286" height="373" data-path="images/member-events-8.png" />
</Frame>

## Event reminders

There are several reminders of upcoming events for event attendees:

* Email confirmation (if enabled in event settings) at the time of purchase.
* [Notification](/member/account/notifications) 24 hours before the event starts.
* [Notification](/member/account/notifications) 1 hour before the event starts.
* Banner on the **Locations** page until the event ends.

## How users cancel the ticket

Users can cancel their event ticket in two ways:

* Go to Locations > **Events** > select the event they joined > press `View ticket` > press `Cancel ticket` and confirm.

<Frame>
  <img src="https://mintcdn.com/spacebring/13qD-X8Eum-t_l4D/images/member-events-9.png?fit=max&auto=format&n=13qD-X8Eum-t_l4D&q=85&s=7de253dcb00d596456caa66122de7f47" alt="" width="986" height="759" data-path="images/member-events-9.png" />
</Frame>

* Go to the **Account** page > **Tickets >** open the necessary ticket > press `Cancel ticket` and confirm the choice. [How users receive a refund](/billing/payments/refunds)

## How members view event attendees

When members open an event, they can view the attendee list. The visibility of attendees depends on two factors: the [event's "Show attendees" setting](/engagement/events) and the individual members' [privacy settings](/customer-management/manage-user-account). However, the event host is always visible to members, irrespective of the host's personal name visibility settings.

## How nonmembers view event attendees

Once [nonmembers](/customer-management/roles) open an event, they cannot see any information on event attendees, regardless of [their privacy settings](https://arc.net/l/quote/kdroifny). They can view the event host, depending on the host's [name visibility settings](/customer-management/manage-user-account).

## Tips

* [Configure the notifications](/account/notifications) to instantly receive notifications about purchased and canceled tickets.
* Differentiate ticket prices for event attendees and offer early-bird discounts for your events by using [discounts](/billing/discounts).

**FAQ**

<Accordion title="How do I send an email to event attendees?">
  * Pre-event confirmation emails\*\*:\*\* enable the "Confirmation email" option when creating an event to send a custom email to all attendees as soon as they join.
  * Post-event emails: export an ["Event attendees" report](/analytics/create-custom-reports) to get email addresses, then upload them to your preferred email platform for follow-up messages.
</Accordion>
