> ## Documentation Index
> Fetch the complete documentation index at: https://www.spacebring.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# How visitors check in and check out

> Learn how visitors can check in and check out via express code or self-registration on the Reception tablet, and how administrators can register visitiors on their behalf

Once the **Visitors** module and the Reception app are [set up](/service/visitors), members' visitors can check in when they arrive and check out when they leave.

There are three ways a visitor can check in:

* Express check-in – when a member [preregisters the visitor](/member/visitors/how-members-preregister-visitors-and-approve-visit-requests) and they use their visit code.
* Self-registration – when a visitor was not preregistered and submits a visit request on the Reception tablet.
* Admin registration – when an administrator registers the visitor and submits a visit request on their behalf upon arrival.

## Express check-in for preregistered visitors

[Video](https://www.loom.com/embed/d2ed22c914a44a8e980377dca65754ab)

1. When a member [registers a visitor](/member/visitors/how-members-preregister-visitors-and-approve-visit-requests), the visitor gets a [visit invitation email](/customize-emails-to-users) with the visit details and a 6-digit visit code.
2. When the visitor arrives at the space, they see the following information on the Reception tablet.

<Frame>
  <img src="https://mintcdn.com/spacebring/ZpJtivaekwR_r_Zm/images/member-visitors-how-visitors-check-in-and-check-out-1.png?fit=max&auto=format&n=ZpJtivaekwR_r_Zm&q=85&s=fc4e0f2b7363b676539c604d3e483b43" alt="Check visitors in with the visitor display on Spacebring's coworking space management platform" width="1690" height="1296" data-path="images/member-visitors-how-visitors-check-in-and-check-out-1.png" />
</Frame>

3. They click `Check in` and confirm that they have a visit code.

<Frame>
  <img src="https://mintcdn.com/spacebring/ZpJtivaekwR_r_Zm/images/member-visitors-how-visitors-check-in-and-check-out-2.png?fit=max&auto=format&n=ZpJtivaekwR_r_Zm&q=85&s=764332afdb43400a20c3f94c9e6fcad9" alt="Check in on visitor display on Spacebring's coworking space management platform" width="1690" height="1296" data-path="images/member-visitors-how-visitors-check-in-and-check-out-2.png" />
</Frame>

4. Enter the code.

<Frame>
  <img src="https://mintcdn.com/spacebring/ZpJtivaekwR_r_Zm/images/member-visitors-how-visitors-check-in-and-check-out-3.png?fit=max&auto=format&n=ZpJtivaekwR_r_Zm&q=85&s=2cd8fe8fcce3196f0a677d547d6841d8" alt="on Spacebring's coworking space management platform" width="1690" height="1296" data-path="images/member-visitors-how-visitors-check-in-and-check-out-3.png" />
</Frame>

5. If the visit code is valid, their visit is confirmed, and the host gets a [notification](/member/account/notifications) that their visitor has arrived.

<Frame>
  <img src="https://mintcdn.com/spacebring/ZpJtivaekwR_r_Zm/images/member-visitors-how-visitors-check-in-and-check-out-4.png?fit=max&auto=format&n=ZpJtivaekwR_r_Zm&q=85&s=c241e4fadb2b2e865c50258e3eb9efda" alt="Check in on visitor display on Spacebring's coworking space management platform" width="1690" height="1296" data-path="images/member-visitors-how-visitors-check-in-and-check-out-4.png" />
</Frame>

<Tip>
  If the visit code is lost, administrators or the host can always look it up on the **Visitors** page by opening the relevant visit.
</Tip>

## Self-registration for unregistered visitors

Visitors who were not preregistered can register themselves at Reception to request visit from their host.

1. On the Reception tablet, visitors select "No" when asked if they have a visit code.
2. Proceed to create a visit request. Fill in the required details:

<Frame>
  <img src="https://mintcdn.com/spacebring/ZpJtivaekwR_r_Zm/images/member-visitors-how-visitors-check-in-and-check-out-5.png?fit=max&auto=format&n=ZpJtivaekwR_r_Zm&q=85&s=7d06142f99c65288c14ed075d2935ba7" alt="" width="1690" height="1296" data-path="images/member-visitors-how-visitors-check-in-and-check-out-5.png" />
</Frame>

* First name
* Last name
* Email
* Phone number (optional)
* Search for and select the host (by name, email, phone, or company name, based on your ["Host search" settings](/service/visitors))

3. Once submitted, the host gets a notification that they have a visitor and can approve or reject the visit request.

<Frame>
  <img src="https://mintcdn.com/spacebring/ZpJtivaekwR_r_Zm/images/member-visitors-how-visitors-check-in-and-check-out-6.png?fit=max&auto=format&n=ZpJtivaekwR_r_Zm&q=85&s=3c550259b51d1e1eff5444515f93eba9" alt="Request a visit on Spacebring's coworking space management platform" width="1690" height="1296" data-path="images/member-visitors-how-visitors-check-in-and-check-out-6.png" />
</Frame>

## Admin registration for unregistered visitors

If a visitor cannot self-register, an administrator can assist them: create a visit request on their behalf upon arrival from the admin web portal.

1. Administrators go to **Service > Visitors** page in the admin web portal.
2. Click `New request`, top right.

<Frame>
  <img src="https://mintcdn.com/spacebring/ZpJtivaekwR_r_Zm/images/member-visitors-how-visitors-check-in-and-check-out-7.png?fit=max&auto=format&n=ZpJtivaekwR_r_Zm&q=85&s=3abeaae4c94b5a8e8bef2842fd919741" alt="" width="1612" height="848" data-path="images/member-visitors-how-visitors-check-in-and-check-out-7.png" />
</Frame>

3. Enter the visitor's contact details and select the host member.
4. Click `Request`.
5. After submission, the host receives a notification about the visit request. They can [approve or reject](/member/visitors/how-members-preregister-visitors-and-approve-visit-requests) it.

## How visitors check out

If ["Check out" is enabled](/service/visitors) in the **Visitors** module settings, visitors can check out at the Reception by entering the visit code.

Checking out adds a timestamp to the visit and lets you [track visit durations.](/service/visitors/track-and-manage-visits)

<Frame>
  <img src="https://mintcdn.com/spacebring/ZpJtivaekwR_r_Zm/images/member-visitors-how-visitors-check-in-and-check-out-8.png?fit=max&auto=format&n=ZpJtivaekwR_r_Zm&q=85&s=4064bb99db0c753645a2b2692ff06fb8" alt="Check out on Spacebring's coworking space management platform" width="1690" height="1296" data-path="images/member-visitors-how-visitors-check-in-and-check-out-8.png" />
</Frame>

**FAQs**

<Accordion title="Does the check-in code expire?">
  The code is for one-time use and is valid on the visit day until the end of the day. When the visitor receives an email, it will include the details about the expiration date and time of the code. If the visit code is invalid or expired, the Reception app shows an error message on the tablet.
</Accordion>

<Accordion title="Do visitors agree to privacy policy?">
  Each user who receives an invitation email receives a link to the member web portal. Once the link is opened, the user can see a welcome page and can press `Continue`. After that, the user can read the data and privacy information and press `Continue` which is considered as their agreement.
</Accordion>
