> ## Documentation Index > Fetch the complete documentation index at: https://www.spacebring.com/docs/llms.txt > Use this file to discover all available pages before exploring further. # Bookings > Learn how administrators book rooms, desks, offices, parking, equipment, and make recurring bookings; how users and administrators edit and cancel bookings, and how the system processes refunds and extra charges Administrators can create, edit, and cancel bookings for customers or themselves in the admin portal. ## Create a booking 1. Open the relevant resource page — **Rooms**, **Desks**, **Offices**, **Parking**, or **Equipment**. 2. Start creating a booking. 3. Choose the booking date, time, and number of seats. Optionally, add a title, memo, or apply a coupon discount. 4. Choose the customer in the "Booker" field. 5. Choose the [payment method](/billing/payments/payment-methods#payment-methods) to charge the customer for the booking. Resource Management Resources Manage Bookings Create Booking ### Create a recurring booking When a customer needs to book the same resource on a recurring schedule — for example, every Friday from 3:00 PM to 6:00 PM — you can create a recurring booking for them: 1. Start creating a booking. 2. Under the "Repeat" settings, choose one of the suggested recurrence patterns, or select "Custom" to set your own recurrence pattern. 3. In the "End repeat" field, choose: * **On date** — to set a specific final booking date, or * **Never** — to set an open-ended recurrence. * For "Custom" recurrences, you can also choose **After number of occurrences** to schedule a specific number of recurring bookings. 4. Choose the customer for whom you're booking in the "Booker" field. Resource Management Resources Manage Bookings Recurring Bookings Administrators can currently make recurring bookings only with the "Free" payment method. Users can make recurring bookings only for completely free resources. If you need to charge the customer, create a recurring booking on their behalf with the "Free" method, then [issue an invoice](/billing/invoicing/issue-invoices#manual-one-off-invoices) for it, or deduct from their [credit](/billing/credits-and-day-passes/manage-credit-balance#deduct-credits) or [day pass](/billing/credits-and-day-passes/manage-day-pass-balance#deduct-day-passes) balance manually. Recurring bookings are already available on the admin and member web portals, and will be supported in the admin and member mobile apps in the next version. ## Edit a booking To edit a booking, users and administrators follow these steps: 1. Open the relevant booking from the **Resources, Bookings,** or customer profile page. 2. Click (...) in the top right corner > `Edit`. Booking editing permissions differ for users and administrators. ### How users edit bookings | Payment method/Change | Credits, day passes, invoice, or free resource | Payment gateway | | ----------------------------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------- | -------------------------------------------------------------------------------------------------------------------------- | | Reschedule (change start date/time) | Up to a specific time before the booking starts, based on the resource's [rescheduling policy.](/billing/payments/refunds) | Up to a specific time before the booking starts, based on the resource's [rescheduling policy](/billing/payments/refunds). | | Extend | Anytime before or during the booking, with an extra charge. | Can't extend. The prepaid amount is fixed. Create one more booking instead. | | Shorten | Up to a specific time before the booking starts, based on the resource's [rescheduling policy](/billing/payments/refunds), with a refund. | Can't shorten. The prepaid amount is fixed. | | Change number of seats/items | Up to a specific time before the booking starts, based on the resource's [rescheduling policy](/billing/payments/refunds), with an extra charge or refund. | Can't change. The prepaid amount is fixed. | ### How administrators edit bookings | Payment method/Change | Credits, day passes, invoice, free resource | Payment gateway, External | | ----------------------------------- | ----------------------------------------------------------------------------- | --------------------------------------------------------------------------- | | Reschedule (change start date/time) | Anytime before, during, or after the booking. | Anytime before, during, or after the booking. | | Extend | Anytime before, during, or after the booking, with an extra charge. | Can't extend. The prepaid amount is fixed. Create one more booking instead. | | Shorten | Anytime before, during, or after the booking, with a refund. | Can't shorten. The prepaid amount is fixed. | | Change number of seats/items | Anytime before, during, or after the booking, with an extra charge or refund. | Can't change. The prepaid amount is fixed. | **Notes** * If an administrator created a booking for a user, the user cannot edit it, regardless of the payment method. * Both users and administrators can edit the booking title, memo, and invitees at any time—before, during, or after the booking. * Every booking modification triggers a dedicated transaction to handle additional charges or refunds. This approach allows both users and administrators to audit booking history and associated costs with ease. * When editing or canceling a recurring booking, administrators can choose to apply the change to `This occurrence` only, or to `This and future` bookings. ## Cancel a booking To cancel a booking, users and administrators follow these steps: 1. Open the relevant booking from the **Resources, Bookings,** or customer profile page. 2. Click (...) in the top right corner > `Cancel`. Bookings can be canceled at any time, however, the refund depends on the resource's rescheduling policy and the payment method used. | Bookings | Monetary | Credit | | :---------------------------------------------------------------------------------------------------------------------- | :----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | :--------------------------------------------------------------------------------- | | Canceled according to the [**resource’s rescheduling policy**](https://www.spacebring.com/billing/payments/refunds) | | [**The refund is automatic**](https://www.spacebring.com/billing/payments/refunds) | | Canceled not according to the [**resrouce’s rescheduling policy**](https://www.spacebring.com/billing/payments/refunds) | The booking is not refunded. | The booking is not refunded. | **FAQs** Opening a booking shows its recurrence details if it is part of a recurring series: Resource Management Resources Manage Bookings Create A Recurring Booking View Schedule Office resources are designed primarily for long-term rental assignments, but short-term bookings are also possible in certain cases: * **Assigned offices** — If an entire office is assigned to a customer for rental, that member or company can book it for free on a daily basis (e.g. a hybrid office for a company, where employees book seats daily). * **Unassigned offices** — If an office is not assigned, you as an administrator can manually book it for any interested customer. * Office bookings are always full-day only — hourly booking is not available. * Office bookings always use the "Free" payment method — you can issue a separate invoice to the customer for office usage as needed.