> ## Documentation Index
> Fetch the complete documentation index at: https://www.spacebring.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Troubleshoot issues with Room display

> Troubleshoot common Room display errors

If you are having trouble enabling or using the Room display app, here are the most common reasons and how to fix them.

## 1. Poor Internet connection

If bookings don't appear on the room display or you've faced an issue accessing it, the tablet might have a weak or unstable internet connection. Reconnect the tablet to Wi-Fi or connect to a different network.

## 2. Logged in with the wrong email address

To set up Room display for a room in a specific location, you need to be logged in with an [administrator account](/administration/roles) for that location.

[Log out of the app](/resource-management/room-display) and log back in with an administrator account that has access to the correct location.

## 3. Outdated app version

Make sure you're using the latest version of the room display app. The new version of the Room display might be available to install. Check the App Store or Google Play for updates, or simply click on the `Update` button.

## 4. Your Spacebring subscription is not active

[Check your Spacebring subscription](/administration/billing) status to make sure it is active and not suspended.

## 5. The device doesn't meet technical requirements

Ensure your tablet device meets the [requirements](/resource-management/room-display) to install the Room display app.