> ## Documentation Index
> Fetch the complete documentation index at: https://www.spacebring.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Shop

> Learn how to set up a Shop to sell extra products and services, add and manage products and product categories, and manage product availability

Sell additional services, such as food or merch, to your customers.

<Frame>
  <iframe className="w-full aspect-video rounded-xl" src="https://www.youtube.com/embed/wJ-_10Q9-yQ" title="YouTube video player" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture" allowFullScreen />
</Frame>

## Enable Shop

1. Click the menu **(...)** near the location name on the left-side panel.
2. Go to **Location settings** > **Service** > **Shop**.
3. Enable the **Shop** switch.
4. Create product categories to group your products by type. For example, **Cafe**, **Merch**, **Services**, etc.

<Info>
  By default, shop categories are sorted alphabetically by title. Drag and drop categories to rearrange their order.
</Info>

5. Enable the **Order confirmation email** switch and [customize your confirmation email](/docs/general/customize-emails) template.

<Info>
  Users automatically receive the customized order confirmation email text after each order.
</Info>

<Frame>
  <img src="https://mintcdn.com/spacebring/bjxcfpFsSBBeeU_V/images/service-shop-1.png?fit=max&auto=format&n=bjxcfpFsSBBeeU_V&q=85&s=91f547c6be9bad99659460b0817d52b0" alt="" width="1317" height="784" data-path="images/service-shop-1.png" />
</Frame>

## Add products

1. Go to **Service** > **Shop** > press **Add product** in the top right corner.

<Frame>
  <img src="https://mintcdn.com/spacebring/bjxcfpFsSBBeeU_V/images/service-shop-2.png?fit=max&auto=format&n=bjxcfpFsSBBeeU_V&q=85&s=807e642126c4fbaec85662fdd3d6beac" alt="" width="1636" height="675" data-path="images/service-shop-2.png" />
</Frame>

2. Configure the product details:

| **Product property** | **Meaning**                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              |
| :------------------- | :----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Cover photo          | A picture with a 2x1 ratio.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              |
| Title                | The title of the product.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                |
| Description          | Details you’d like users to know when ordering.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          |
| Category             | Select which category the product belongs to.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            |
| Featured             | If enabled, the product will be prominently pinned at the top of the **Shop** page.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      |
| Options              | Add variations for the product. For example, if you're selling a branded T-shirt, your options might be different sizes and colors. If you're selling coffee, options could include **Latte** or "Americano." For each product option set: <ul><li>**Name** — the name of the product.</li><li>**Description** — extra details about this specific option.</li><li>**Available for order** — toggle this on to make the option available for order. If it's turned off, the option will appear as greyed out and unavailable.</li><li>**Limited quantity** — if you have a limited number of items in stock, enable this option and enter the available quantity. The system will automatically show this option as **Out of stock** once this number of items is ordered. [<u>Manage shop product availability</u>](/docs/service/shop#manage-product-availability)</li><li>**Pricing** — set price in money and/or credits per item and set a [<u>custom tax rate</u>](/docs/billing/taxes/custom-tax-rates), if it's different from your location's default tax rate.</li></ul> |
| Order                | <ul><li>**Enabled** — enables the **Order** button, allowing users to place orders for this product.</li><li>**Disabled** — lets users read the product description but not submit an order.</li></ul>                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   |
| Refund policy        | Select whether orders are refundable. If an [<u>automatic refund</u>](/docs/billing/payments/refunds) is possible, it will only be processed if users cancel their orders while still in the **New** status.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  |
| Visibility           | Manage access to the product by making it visible to administrators, location members, network members, or the public.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   |

<Tip>
  [Bulk create shop products](/docs/lem-ai/bulk-create) with the help of Lem AI.
</Tip>

## How Shop works

* Customers can explore and purchase products on the **Shop** page. Understand [how users order products.](/docs/member/shop)
* Administrators can also [add any shop product as an item to a customer's invoice, contract, or subscription.](/docs/guides/catalog-of-reusable-fees)
* Use the **Promote** feature to create a feed post about the product and attract more customer attention to it. It's a great way to announce new products available in your space or re-engage interest in existing ones.

<Frame>
  <img src="https://mintcdn.com/spacebring/bjxcfpFsSBBeeU_V/images/service-shop-4.png?fit=max&auto=format&n=bjxcfpFsSBBeeU_V&q=85&s=ece5403a5e7e49f08fcf0bdc5a57743c" alt="" width="1560" height="575" data-path="images/service-shop-4.png" />
</Frame>

## Manage product availability

You can flexibly control and update the availability and quantity of your shop products and product options for orders.

### Set **Limited quantity**

Setting **Limited quantity** is ideal for products like merchandise, where you have a specific number of items in stock.

1. Go to the **Service** > **Shop** page.
2. [Create](/docs/service/shop) or [edit](/docs/service/shop#edit-or-delete-a-product) a shop product.
3. Open a specific product option within the product.
4. Enable the **Limited quantity** switch and enter the number of units you have available.

<Frame>
  <img src="https://mintcdn.com/spacebring/r9waMHGBw1JyAC6i/images/service-shop-product-availability-1.png?fit=max&auto=format&n=r9waMHGBw1JyAC6i&q=85&s=7a0a656023f9baf5f372ba55b19e1523" alt="" width="1069" height="692" data-path="images/service-shop-product-availability-1.png" />
</Frame>

<Info>
  The **Limited quantity** option only appears when the **Available for order** switch is turned on for this product option.
</Info>

**How it works**

* The system will automatically track sales for this product option and update its availability.
* When only 2 or 1 item is left from the quantity you set, a badge will appear for users indicating "2 Left" or "1 Left."
* When the entire stock quantity has been purchased, the product option will show an **Out of stock** badge.

<Frame>
  <img src="https://mintcdn.com/spacebring/r9waMHGBw1JyAC6i/images/service-shop-product-availability-2.png?fit=max&auto=format&n=r9waMHGBw1JyAC6i&q=85&s=891e12ba537441585a80527c82186321" alt="" width="1462" height="581" data-path="images/service-shop-product-availability-2.png" />
</Frame>

* You can restock a product option at any time by [editing its quantity](/docs/service/shop#edit-or-delete-a-product), and users will be able to continue ordering it.

### Disable orders for a certain product option

If a particular product option (like a specific salad variation) is temporarily unavailable, you can disable just that option within the product at any time.

1. Go to the **Service** > **Shop** page.
2. [Create](/docs/service/shop) or [edit](/docs/service/shop#edit-or-delete-a-product) a shop product.
3. Open a specific product option within the product.
4. Disable the **Available for order** switch.

<Frame>
  <img src="https://mintcdn.com/spacebring/r9waMHGBw1JyAC6i/images/service-shop-product-availability-3.png?fit=max&auto=format&n=r9waMHGBw1JyAC6i&q=85&s=23b5c9e4180e81cdc9871ed0a3a91da0" alt="" width="1109" height="700" data-path="images/service-shop-product-availability-3.png" />
</Frame>

The option will appear as greyed out and unavailable for order. All other options for that product will remain available.

<Frame>
  <img src="https://mintcdn.com/spacebring/r9waMHGBw1JyAC6i/images/service-shop-product-availability-4.png?fit=max&auto=format&n=r9waMHGBw1JyAC6i&q=85&s=fad2a90ccf81fee8118cc3f3b97da580" alt="" width="1469" height="478" data-path="images/service-shop-product-availability-4.png" />
</Frame>

### Disable orders for the entire shop product

To temporarily stop selling an entire product, you can disable orders for it.

1. Go to the **Service** > **Shop** page.
2. [Create](/docs/service/shop) or [edit](/docs/service/shop#edit-or-delete-a-product) a shop product.
3. Disable the **Order** switch.

<Frame>
  <img src="https://mintcdn.com/spacebring/r9waMHGBw1JyAC6i/images/service-shop-product-availability-5.png?fit=max&auto=format&n=r9waMHGBw1JyAC6i&q=85&s=ecca84c1b09ad790b6e56770a31c10c9" alt="" width="1148" height="681" data-path="images/service-shop-product-availability-5.png" />
</Frame>

The shop product will still be listed on the **Shop** page, but without the **Order** button. Therefore, users won't be able to purchase it.

<Frame>
  <img src="https://mintcdn.com/spacebring/r9waMHGBw1JyAC6i/images/service-shop-product-availability-6.png?fit=max&auto=format&n=r9waMHGBw1JyAC6i&q=85&s=e695abd074fce790947c32b541eedaa7" alt="" width="1491" height="604" data-path="images/service-shop-product-availability-6.png" />
</Frame>

<Info>
  You can make the product option or product available for order again at any time.
</Info>

<Info>
  You can also temporarily hide a product from all users by [changing its **Visibility**](/docs/service/shop#edit-or-delete-a-product) to **Administrators**.
</Info>

## Edit or delete a product

1. Go to **Service** > **Shop**.
2. Hover over the product > press the menu **(...)** next to it > **Edit** or **Delete**.

To delete multiple products at once, select their checkboxes, then press **Delete** in the toolbar that appears at the bottom of the page.

<Frame>
  <img src="https://mintcdn.com/spacebring/rTCdr3wx9N7LHsGR/images/service-shop-edit-or-delete-a-product.png?fit=max&auto=format&n=rTCdr3wx9N7LHsGR&q=85&s=5201901fba84c665efe40ac097a8e47a" alt="Service Shop Edit Or Delete A Product" width="2421" height="934" data-path="images/service-shop-edit-or-delete-a-product.png" />
</Frame>

<Info>
  If you update a product, users will be notified with a red notification dot on the **Shop** button. The product will appear at the top of the category on the **Shop** page.
</Info>

<Info>
  Editing the [refund policy](/docs/billing/payments/refunds) applies only to future orders made after the administrator's changes.
</Info>

<Warning>
  Deleting a product is irreversible and can not be undone.
</Warning>

## Edit or delete a product category

1. Go to **Location settings** > **Service** > **Shop**.
2. Press the menu **(...)** next to the necessary category > **Edit** or **Delete**.

<Frame>
  <img src="https://mintcdn.com/spacebring/zCU-MdzIcTpde_4l/images/service-shop-edit-or-delete-a-product-category-2.png?fit=max&auto=format&n=zCU-MdzIcTpde_4l&q=85&s=bc6b6da464c4fd54f169f9223551fdfa" alt="Service Shop Edit Or Delete A Product Category 2" width="2487" height="1032" data-path="images/service-shop-edit-or-delete-a-product-category-2.png" />
</Frame>

<Warning>
  Deleting a product category is irreversible and can not be undone. All products from the selected category will be deleted automatically.
</Warning>
