> ## Documentation Index
> Fetch the complete documentation index at: https://www.spacebring.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Set up Shop

> Learn how to set up a Shop to sell extra products and services, add and manage products and product categories

Sell additional services, such as food or merch, to your customers.

<Frame>
  <iframe className="w-full aspect-video rounded-xl" src="https://www.youtube.com/embed/wJ-_10Q9-yQ" title="YouTube video player" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture" allowFullScreen />
</Frame>

## Enable Shop

1. Click the menu (...) near the location name on the left-side panel.
2. Go to **Location settings** > **Service** > **Shop**.
3. Enable the "Shop" switch.
4. Create product categories to group your products by type. For example, "Cafe", "Merch", "Services", etc.

<Info>
  Drag and drop categories to rearrange their order.
</Info>

5. Enable the "Order confirmation email" switch and [customize your confirmation email](/customize-emails-to-users) template.

<Info>
  Users automatically receive the customized order confirmation email text after each order.
</Info>

<Frame>
  <img src="https://mintcdn.com/spacebring/bjxcfpFsSBBeeU_V/images/service-shop-1.png?fit=max&auto=format&n=bjxcfpFsSBBeeU_V&q=85&s=91f547c6be9bad99659460b0817d52b0" alt="" width="1317" height="784" data-path="images/service-shop-1.png" />
</Frame>

## Add products

1. Go to **Service** > **Shop** > press `Add product` in the top right corner.

<Frame>
  <img src="https://mintcdn.com/spacebring/bjxcfpFsSBBeeU_V/images/service-shop-2.png?fit=max&auto=format&n=bjxcfpFsSBBeeU_V&q=85&s=807e642126c4fbaec85662fdd3d6beac" alt="" width="1636" height="675" data-path="images/service-shop-2.png" />
</Frame>

2. Configure the product details:

| **Product property** | **Meaning**                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   |
| :------------------- | :------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ |
| Cover photo          | A picture with a 2x1 ratio.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   |
| Title                | The title of the product.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     |
| Description          | Details you’d like users to know when ordering.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               |
| Category             | Select which category the product belongs to.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 |
| Featured             | If enabled, the product will be prominently pinned at the top of the **Shop** page.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           |
| Options              | Add variations for the product. For example, if you're selling a branded T-shirt, your options might be different sizes and colors. If you're selling coffee, options could include "Latte" or "Americano." For each product option set: <ul><li>**Name** — the name of the product.</li><li>**Description** — extra details about this specific option.</li><li>**Available for order** — toggle this on to make the option available for order. If it's turned off, the option will appear as greyed out and unavailable.</li><li>**Limited quantity** — if you have a limited number of items in stock, enable this option and enter the available quantity. The system will automatically show this option as "Out of stock" once this number of items is ordered. [<u>Manage shop product availability</u>](/service/shop/product-availability)</li><li>**Pricing** — set price in money and/or credits per item and set a [<u>custom tax rate</u>](/billing/taxes/custom-tax-rates), if it's different from your location's default tax rate.</li></ul> |
| Order                | <ul><li>**Enabled** — enables the `Order` button, allowing users to place orders for this product.</li><li>**Disabled** — lets users read the product description but not submit an order.</li></ul>                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          |
| Refund policy        | Select whether orders are refundable. If an [<u>automatic refund</u>](/billing/payments/refunds) is possible, it will only be processed if users cancel their orders while still in the "New" status.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         |
| Visibility           | Manage access to the product by making it visible to administrators, location members, network members, or the public.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        |

<Tip>
  [Bulk create shop products](/lem-ai/bulk-create) with the help of Lem AI.
</Tip>

## How Shop works

* Customers can explore and purchase products on the **Shop** page. Understand [how users order products.](/member/shop)
* Administrators can also [add any shop product as an item to a customer's invoice, contract, or subscription.](/service/shop/one-off-services)
* Use the "Promote" feature to create a feed post about the product and attract more customer attention to it. It's a great way to announce new products available in your space or re-engage interest in existing ones.

<Frame>
  <img src="https://mintcdn.com/spacebring/bjxcfpFsSBBeeU_V/images/service-shop-4.png?fit=max&auto=format&n=bjxcfpFsSBBeeU_V&q=85&s=ece5403a5e7e49f08fcf0bdc5a57743c" alt="" width="1560" height="575" data-path="images/service-shop-4.png" />
</Frame>

## Edit or delete a product

1. Go to **Service** > **Shop**.
2. Hover over the product > press the menu (...) next to it > `Edit` or `Delete`.

<Frame>
  <img src="https://mintcdn.com/spacebring/rTCdr3wx9N7LHsGR/images/service-shop-edit-or-delete-a-product.png?fit=max&auto=format&n=rTCdr3wx9N7LHsGR&q=85&s=5201901fba84c665efe40ac097a8e47a" alt="Service Shop Edit Or Delete A Product" width="2421" height="934" data-path="images/service-shop-edit-or-delete-a-product.png" />
</Frame>

<Info>
  If you update a product, users will be notified with a red notification dot on the **Shop** button. The product will appear at the top of the category on the **Shop** page.
</Info>

<Info>
  Editing the [refund policy](/billing/payments/refunds) applies only to future orders made after the administrator's changes.
</Info>

<Danger>
  Deleting a product is irreversible and can not be undone.
</Danger>

## Edit or delete a product category

1. Go to **Location settings** > **Service** > **Shop**.
2. Press the menu (...) next to the necessary category > `Edit` or `Delete`.

<Frame>
  <img src="https://mintcdn.com/spacebring/zCU-MdzIcTpde_4l/images/service-shop-edit-or-delete-a-product-category-2.png?fit=max&auto=format&n=zCU-MdzIcTpde_4l&q=85&s=bc6b6da464c4fd54f169f9223551fdfa" alt="Service Shop Edit Or Delete A Product Category 2" width="2487" height="1032" data-path="images/service-shop-edit-or-delete-a-product-category-2.png" />
</Frame>

<Danger>
  Deleting a product category is irreversible and can not be undone. All products from the selected category will be deleted automatically.
</Danger>
