Update a ticket's status
curl --request PUT \
--url https://api.spacebring.com/support/tickets/v1/{id}/status \
--header 'Authorization: Basic <encoded-value>' \
--header 'Content-Type: application/json' \
--data '{
"ticket": {}
}'{
"activity": {
"createDate": "2023-11-07T05:31:56Z",
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"ticketRef": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"data": {
"attachments": [
{
"key": "<string>",
"mime": "<string>",
"name": "<string>",
"size": 123,
"url": "<string>",
"height": 123,
"width": 123
}
],
"membershipAssignee": {
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"roleType": "<string>",
"type": "<string>",
"user": {
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"photoUrl": "<string>",
"blocked": true,
"email": "<string>",
"name": "<string>",
"phoneNumber": "<string>",
"surname": "<string>"
}
},
"previousAttributes": {
"membershipAssignee": {
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"roleType": "<string>",
"type": "<string>",
"user": {
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"photoUrl": "<string>",
"blocked": true,
"email": "<string>",
"name": "<string>",
"phoneNumber": "<string>",
"surname": "<string>"
}
}
},
"text": "<string>"
},
"lemAI": {
"name": "<string>",
"photoUrl": "<string>"
},
"membership": {
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"roleType": "<string>",
"type": "<string>",
"user": {
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"photoUrl": "<string>",
"blocked": true,
"email": "<string>",
"name": "<string>",
"phoneNumber": "<string>",
"surname": "<string>"
}
}
},
"ticket": {
"createDate": "2023-11-07T05:31:56Z",
"description": "<string>",
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"locationRef": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"number": 0,
"updateDate": "2023-11-07T05:31:56Z",
"membershipAssignee": {
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"roleType": "<string>",
"type": "<string>",
"user": {
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"photoUrl": "<string>",
"blocked": true,
"email": "<string>",
"name": "<string>",
"phoneNumber": "<string>",
"surname": "<string>"
}
},
"membershipRefAssignee": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"membershipRefRequester": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"membershipRequester": {
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"roleType": "<string>",
"type": "<string>",
"user": {
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"photoUrl": "<string>",
"blocked": true,
"email": "<string>",
"name": "<string>",
"phoneNumber": "<string>",
"surname": "<string>"
}
},
"statusUpdateDate": "2023-11-07T05:31:56Z",
"userAssignee": {
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"photoUrl": "<string>",
"blocked": true,
"email": "<string>",
"name": "<string>",
"phoneNumber": "<string>",
"surname": "<string>"
},
"userRequester": {
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"photoUrl": "<string>",
"blocked": true,
"email": "<string>",
"name": "<string>",
"phoneNumber": "<string>",
"surname": "<string>"
}
}
}Support
Update a ticket's status
Update support ticket status.
OAuth
Required scopes:supportPUT
/
support
/
tickets
/
v1
/
{id}
/
status
Update a ticket's status
curl --request PUT \
--url https://api.spacebring.com/support/tickets/v1/{id}/status \
--header 'Authorization: Basic <encoded-value>' \
--header 'Content-Type: application/json' \
--data '{
"ticket": {}
}'{
"activity": {
"createDate": "2023-11-07T05:31:56Z",
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"ticketRef": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"data": {
"attachments": [
{
"key": "<string>",
"mime": "<string>",
"name": "<string>",
"size": 123,
"url": "<string>",
"height": 123,
"width": 123
}
],
"membershipAssignee": {
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"roleType": "<string>",
"type": "<string>",
"user": {
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"photoUrl": "<string>",
"blocked": true,
"email": "<string>",
"name": "<string>",
"phoneNumber": "<string>",
"surname": "<string>"
}
},
"previousAttributes": {
"membershipAssignee": {
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"roleType": "<string>",
"type": "<string>",
"user": {
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"photoUrl": "<string>",
"blocked": true,
"email": "<string>",
"name": "<string>",
"phoneNumber": "<string>",
"surname": "<string>"
}
}
},
"text": "<string>"
},
"lemAI": {
"name": "<string>",
"photoUrl": "<string>"
},
"membership": {
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"roleType": "<string>",
"type": "<string>",
"user": {
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"photoUrl": "<string>",
"blocked": true,
"email": "<string>",
"name": "<string>",
"phoneNumber": "<string>",
"surname": "<string>"
}
}
},
"ticket": {
"createDate": "2023-11-07T05:31:56Z",
"description": "<string>",
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"locationRef": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"number": 0,
"updateDate": "2023-11-07T05:31:56Z",
"membershipAssignee": {
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"roleType": "<string>",
"type": "<string>",
"user": {
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"photoUrl": "<string>",
"blocked": true,
"email": "<string>",
"name": "<string>",
"phoneNumber": "<string>",
"surname": "<string>"
}
},
"membershipRefAssignee": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"membershipRefRequester": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"membershipRequester": {
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"roleType": "<string>",
"type": "<string>",
"user": {
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"photoUrl": "<string>",
"blocked": true,
"email": "<string>",
"name": "<string>",
"phoneNumber": "<string>",
"surname": "<string>"
}
},
"statusUpdateDate": "2023-11-07T05:31:56Z",
"userAssignee": {
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"photoUrl": "<string>",
"blocked": true,
"email": "<string>",
"name": "<string>",
"phoneNumber": "<string>",
"surname": "<string>"
},
"userRequester": {
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"photoUrl": "<string>",
"blocked": true,
"email": "<string>",
"name": "<string>",
"phoneNumber": "<string>",
"surname": "<string>"
}
}
}Authorizations
BasicAuthOAuth2
See our authentication documentation for how to authorize your requests
Headers
The id of the network. Required when using bearer token authentication
Path Parameters
The id of the ticket.
Body
application/json
Ticket status update.
Show child attributes
Show child attributes
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