Prerequisites
- Have your QuickBooks Online account ready.
- Create the services in your QuickBooks Online account where invoice items from Spacebring will be synced. You can use one service for everything or a separate service for each product category, such as bookings and event tickets.
- Set a tax in your QuickBooks account:
- For US-based accounts: Set the tax regardless of the tax rate in Spacebring. The exact tax rate is not passed from Spacebring to QuickBooks and is defined by your QuickBooks settings.
- For non-US-based accounts: Set the tax rate to match the one you have in your location. Manage taxes
Connect the QuickBooks Online integration
- Press the menu (…) next to the location’s name > go to the Integrations page.

- Find QuickBooks Online. Press Connect.

- Log in to your Intuit account and connect the company where to sync invoices.
- Under Product categories, select the QuickBooks Online service for each type of invoice item: Bookings, Event tickets, Shop products, Packages, Subscription items, Custom, and Processing fee. Select the same service for several categories to sync them together.

How QuickBooks Online integration works
- The integration automatically syncs all newly issued invoices to QuickBooks in real time.
- If the invoice status updates in Spacebring, it’s automatically reflected in QuickBooks.
- Invoice payments sync both ways:
- Once the invoice status changes to Paid in Spacebring, a corresponding payment for it is created in QuickBooks Online.
- Once an invoice is paid in full in QuickBooks Online, the invoice is marked as Paid in Spacebring.
- Spacebring syncs invoices for all types of purchases, including subscription invoices and one-off payments such as bookings, shop orders, event tickets, and more.
- Credit notes for unpaid invoices sync to QuickBooks as payments or credits, automatically updating the invoice status to Partially Paid.
How invoices sync
The integration syncs and matches QuickBooks Online invoices with data from Spacebring:
How invoice statuses sync
The integration syncs the following invoice statuses to QuickBooks Online:
How invoice payments sync from Spacebring to QuickBooks Online
When an invoice is paid in Spacebring, the integration creates a payment for it in QuickBooks Online:
How invoice payments sync from QuickBooks Online to Spacebring
When an invoice synced from Spacebring is paid in full in QuickBooks Online, the invoice is automatically marked as Paid in Spacebring too:- The payment is recorded with the External payment method.
- “The invoice was paid in QuickBooks Online” is added to the invoice’s activities.
Disconnect the QuickBooks Online integration
- Press the menu (…) next to the location’s name > go to the Integrations page.
- Select QuickBooks Online > press Disconnect and confirm your choice.
Troubleshoot QuickBooks Online sync errors
When an invoice or its payment fails to sync, administrators get a notification that ends with the error from QuickBooks in quotes. Spacebring doesn’t retry it on its own, so once you fix the cause, open the invoice and click Sync to QuickBooks Online."Business Validation Error: Make sure all your transactions have a sales tax rate before you save."
"Business Validation Error: Make sure all your transactions have a sales tax rate before you save."
- In QuickBooks, go to the Taxes menu and add a sales tax rate equal to the one on the invoice, or edit an existing one.
- In Spacebring, change the tax rate to one that exists in QuickBooks.
"Subscription period has ended or canceled or there was a billing problem: You can't add data to QuickBooks Online Plus because your trial or subscription period ended, you canceled your subscription, or there was a billing problem. To update your subscription, click the gear icon and view your account information."
"Subscription period has ended or canceled or there was a billing problem: You can't add data to QuickBooks Online Plus because your trial or subscription period ended, you canceled your subscription, or there was a billing problem. To update your subscription, click the gear icon and view your account information."
- Open QuickBooks and click the gear icon in the top right corner.
- Select Subscriptions and billing.
- Renew or update your subscription.
FAQs
Why aren't any of my invoices or payments syncing to QuickBooks?
Why aren't any of my invoices or payments syncing to QuickBooks?
Why is my invoice marked as 'Paid' in Spacebring but still shows as 'Unpaid' (Due) in QuickBooks?
Why is my invoice marked as 'Paid' in Spacebring but still shows as 'Unpaid' (Due) in QuickBooks?
Why didn't the status update in QuickBooks after I canceled and refunded a booking?
Why didn't the status update in QuickBooks after I canceled and refunded a booking?