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The member portal is the customer-facing side of your space — where prospective customers discover what you offer and existing members manage their experience day to day. It brings everything your customers needs in one place — booking resources, signing up for plans, paying invoices, joining events, getting announcements, unlocking doors, connecting with the community and more. Your customers can access it in two ways: via the member web portal or the member mobile app.

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Member web portal

The member web portal gives customers full access to your services from any browser on any device — no download required. It is included in your Spacebring subscription by default. The portal is fully customizable to your brand colors, logo, and more. It is designed so that both prospective customers and your existing members can instantly access and self-serve your services without any friction.
Member Overview Member Web Portal

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Member mobile app

The member mobile app is an optional add-on to your Spacebring subscription. It includes all the same functionality as the member web portal into a native mobile app under your brand on the App Store and Google Play. The member mobile app goes further in enhancing your customers’ engagement, trust, and loyalty:
  • Fully white-label — reflects your brand for instant recognizability
  • Push notifications with your visual branding — keep members engaged and connected to your space
  • A dedicated spot on your customers’ smartphones — your space always one tap away.
Member Overview Member Mobile App
Both the member web portal and mobile app are accessible to all your customers — members and nonmembers — making it easy for anyone to discover your space and book services right away.At the same time, you decide what each audience can see and do: make certain services public or member-only, allow instant booking for members while requiring an application from nonmembers.

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What’s inside the member portal

Resources

Book rooms, desks, offices, parking, and equipment.

Sign up

Browse and sign up for membership plans.

Membership

Manage your  invoices, payments, credits, day passes, and more.

Feed

View space news, post to the community feed if permitted.

Events

Discover and register for events at your space.

Shop

Purchase additional products and services.

Benefits

Browse and apply for member perks such as partner discounts.

Visitors

Members can pre-register their visitors.

Access

Unlock doors via supported access control integrations.

Support

Search guides and submit support tickets to your team.

Information

View opening hours, address, contact information, and guides.

Chats

Connect with other members in one-to-one chats.