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Get instant help

If you have questions about features or need help with setup:
  • Agent — press Agent in the left-side panel of your admin portal. Agent knows all of Spacebring’s functionality and has access to your specific data, so it can give you a personalized answer or assistance instantly. Ask Spacebring Agent
  • Docs — tap the Help button in the bottom left corner > Docs to find comprehensive Spacebring documentation about a specific feature or setup.
Admin portal with Agent in the left-side panel and the Help menu open on Docs on Spacebring's coworking space management platform

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Contact us

To contact us:
  1. Tap the Help button in the bottom left corner > Support. A chat with Agent opens next to the page you’re on, so you can try its answer without losing the conversation.
  2. Ask your question.
  3. If the answer doesn’t help, press No, contact support under it. The Contact support form opens with your question filled in.
  4. Add any details, images, or videos, and press Submit. Your question, your chat with Agent, and everything you added are sent to our support team, and we reply by email.

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Find a previous support question

Support chats are saved in your chat history along with your other Agent chats. To reopen one, press Agent in the left-side panel, press the history icon in the top right corner, and select the chat in Chat history. See your previous chats with Agent Alternatively, contact us directly at support@spacebring.com at any time.
In addition to our standard support channel, a dedicated support session is available for purchase.

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Office hours

Our regular office hours are Monday through Friday, 2 a.m. to 5 p.m. Eastern Time (ET). Our regular response time is 3 minutes.

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Check status page

To check the status of our servers:
  1. Tap the Help button in the bottom left corner > Spacebring status.
  2. Press Subscribe to updates to subscribe to any news via email, Slack, or Microsoft Teams.

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Share feedback

If you have feature requests, insights to share about the platform, or have faced any challenges tap the Help button in the bottom left corner > Share feedback. This is the fastest way to submit feature requests — our team reviews every submission.

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Report a bug

To report an issue or bug, tap the Help button in the bottom left corner > Report a bug. We will send you updates about the bug resolution to your email.

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Track release notes

To stay informed about all new features, solutions and product improvements implemented in Spacebring, monitor Release notes in the bottom left corner of the admin web portal.

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FAQs

Keep an eye on the Release notes in the bottom left corner of the admin web portal to be constantly notified when new features and solutions you are interested in become available.