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The Membership page is where customers see what they get from your location and pay for it: subscriptions, invoices, payment methods, credits, and day passes. They open it from Membership in the location menu. The page is visible to the same customers as the most visible page of your location. For example, every logged-in customer sees it if at least one page has Public visibility.

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What customers see

Membership page of a company manager with the company's Members, Billing, and Credits, and the Personal Billing and Credits, in the member web portal on Spacebring's coworking space management platform
  • Nonmembers see Personal > Billing.
  • Members also see Credits, Day passes, and Printing under Personal, if your location uses them. Printing shows the pages they printed this month and last month on Sindoh printers.
  • Company members also see a section with the company name above Personal, with Members, Credits, and Day passes.
  • Company managers also see the company’s Billing in that section.

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Billing

Customers manage their own billing under Personal > Billing. Company managers manage the company’s billing under the section with the company name > Billing.
Billing page with the sum of unpaid invoices, invoices, transactions, money balance, contracts, subscriptions, and payment methods in the member web portal on Spacebring's coworking space management platform
  • The amount at the top is the sum of unpaid invoices.
  • Invoices — view, pay, and download invoices.
  • Transactions — view payments and download receipts.
  • Money balance — the money balance that applies to the next invoice.
  • Contracts — view and download contracts, including signed ones.
  • Subscriptions — open a subscription to check its credits, day passes, discounts, items, assignments, and upcoming invoice. Click Subscribe to sign up for another plan.
  • Pending invoice items — bookings and purchases paid by invoice that aren’t invoiced yet.
  • Payment methods — add, delete, or set a default payment method. The default one is charged automatically for subscription invoices.
  • Billing details — the legal business name, address, and tax ID on invoices and receipts.
  • Billing emails — on the company’s Billing page, the addresses that receive company invoices and receipts.
On the company’s Billing page, company managers also choose who in the company can pay with company credits, day passes, the company invoice, and company cards. Customers who haven’t bought anything at your location yet see the plans open for sign-up instead.
Customers can’t cancel a subscription themselves. Cancel subscription on the subscription page sends your team a cancellation request as a support ticket, and shows only if Support is enabled for the location.

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Credits and day passes

Customers check their own balance under Personal > Credits or Day passes, and the company’s balance under the section with the company name.
Credits page with the credit balance, its expiration date, transactions, and a credit package to buy in the member web portal on Spacebring's coworking space management platform
  • The balance at the top shows how much expires and when.
  • Transactions — the history of credits or day passes received and spent.
  • Buy a package — buy more credits or day passes.
  • Scheduled transactions — credits reserved for bookings in a future subscription period.
Every company member can see the company’s credits and day passes. Who can spend them depends on the company’s payment method permissions.

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Company members

Under the section with the company name > Members, company members see everyone in their company, with company managers marked Manager.