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User notifications inform users about updates, reminders, and actions related to their account. They help users stay engaged, up-to-date, and prompted to act when needed.

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How users receive notifications

Users receive notifications as push notifications, emails, or both, depending on the notification. Owners and super administrators manage which notifications are sent to users, separately for email and push, in notification preferences. Some notifications are sent by email only, such as receipts, member invitations, and confirmation emails.

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How users manage their notification preferences

Users can turn on or off the notifications that owners and super administrators set to On by default or Off by default:
  1. Go to Account > Notifications.
  2. Turn the notifications on or off in the Email and Push sections.
Users can also change their email notifications from the link at the bottom of a notification email.
Notifications set to Always on or Always off aren’t listed, because users can’t change them.

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How users allow push notifications

  • Member web portal — on the Account > Notifications page, Push notifications is always on. If the browser hasn’t granted permission yet, users press Grant the necessary permissions under the switch and allow notifications in the browser prompt.
  • Member mobile app — users allow push notifications in the pop-up window at the first log in. If they missed or declined the prompt, they go to Account > Notifications and tap Push notifications to open the app’s notification settings on their device.

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FAQs

Spacebring’s admin notifications are only sent to administrator accounts. To prevent your member from getting them, remove their administrator access.