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Users manage their own profile and personal data on the Account page of the member web portal or mobile app. Administrators can’t change a user’s name, photo, email, or phone number.

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Navigate the Account page

To open the Account page, users click their photo, initials, or the person icon.
Account page with the Profile, Bookings, Language, Notifications, and Privacy and security rows in the member web portal on Spacebring's coworking space management platform
  • Profile — edit their name, photo, and contact details.
  • Assignments — the resources assigned to them.
  • Bookings, Tickets, Orders, and Benefit applications — their bookings, event tickets, shop orders, and benefit applications.
  • Language — their account language.
  • Notifications — their email and push notification settings.
  • Privacy and security — their email, privacy settings, other sessions, and account deletion.
  • Privacy policy and Terms of use — your privacy policy and terms of use.
Subscriptions, invoices, credits, and payment methods are on the Membership page instead.

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Edit the profile

  1. On the Account page, click Profile.
  2. Update the photo, First name, Last name, About, or Phone number. First name is always required, and Last name and Phone number are required if the owner requires them.
  3. Click Save.
Edit profile window with the first name, last name, About, phone number, and email fields in the member web portal on Spacebring's coworking space management platform

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Change the email address

Each account has a unique email, and only the user can change it.
  1. Go to Account > Privacy and security > Email.
Privacy and security page with the Email, Privacy, Other sessions, and Account sections in the member web portal on Spacebring's coworking space management platform
  1. Enter the new email address and click Continue.
  2. Enter the confirmation code sent to the new address.
If the new address already belongs to another account, users see “The email is incorrect or connected to another account.” To free up the address:
  1. Log in with the new email address.
  2. Go to Account > Privacy and security and click Delete to delete that account.
  3. Log in with the old email address and change it to the new one.

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Set privacy settings

  1. Go to Account > Privacy and security > Privacy.
  2. Choose who can see each detail — Administrators, Location members, Network members, or Public:
    • Name visibility — their name on bookings and events. It can also be limited to Company members.
    • Email visibility — their email address.
    • Phone number visibility — their phone number.
    • Bookings title visibility — the titles of their bookings. It can also be limited to Company members.
  3. Click Save.
Privacy window with the name, email, phone number, and bookings title visibility settings in the member web portal on Spacebring's coworking space management platform
Default privacy settings are set by the owner, but users can override them, which may make their personal information visible to others.

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Report or block a user

  1. Open the other user’s profile from Chats or Feed.
  2. Click (…) in the top right corner and select Report or Block.
A user's profile with the (...) menu open, showing Report and Block, in the member web portal on Spacebring's coworking space management platform
  1. Confirm by clicking OK.
When a user reports someone:
  • Administrators receive a notification and can handle the report.
  • The reported user isn’t notified.
  • The reported user’s activity isn’t restricted until they are blocked, removed from Customers, or added to the blacklist.
When a user blocks someone:
  • The blocked user can’t see their name and personal details on the Community page, contact them in chat, or see their booking details.
  • Their profile appears to the blocked user as Unavailable user.
Administrators can blacklist users from the admin web portal.

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Log out of other devices

On the Account > Privacy and security page, users click Log out under Other sessions and confirm. This logs them out on every other device and browser, except the one they are using. To log out of the current device, they click (…) on the Account page > Log out.

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Delete the account

  1. Go to Account > Privacy and security.
  2. Click Delete under Account and confirm.
The account is deleted permanently, with all personal data.
Only users can delete their accounts. Administrators can only remove users from members or nonmembers, and a deleted user’s profile stays on the Customers page as Deleted user.