Discounts

Discounts help you attract new customers, increase loyalty and retention, and drive demand for your products and services. Spacebring lets you create discounts with flexible custom rules and use them in the way that fits your goal.

Two key concepts to understand:

Coupon — represents the discount and its rules: what products it applies to, the discount percentage or amount, how long it lasts, and how many times it can be used.
Promo code — a unique code word (e.g., SUMMER20) linked to a coupon. Administrators share promo codes with specific customers or in promotions. Customers enter the code in the member portal at checkout to redeem the discount (coupon).

Create coupons

Go to Billing > Discounts.
Click Create coupon and configure its properties.


Redeemable for	Choose the product type(s) the discount applies to: Room bookings Conference room bookings Event space bookings Meeting room bookings Phone booth bookings Studio bookings Station bookings Hot desk bookings Dedicated desk bookings Parking bookings Equipment bookings Event tickets Shop products Packages Subscription items (discounts for membership plans or resource plans)
Apply to specific items	Enable if the discount should apply only to selected items. Select the items from the dropdown.
Discount type	Fixed amount or Percentage.
Percentage, % or Fixed amount	Depending on the selected discount type, enter the discount percent or amount.
Applicable to credits	Available only for Percentage discounts. Enable if the discount should apply to both monetary and credit payments.
Duration type	Applicable only to Subscription items. Defines how long the discount applies to subscription invoices: Forever — applies indefinitely until the administrator removes the coupon from the subscription Once — applies only to the first subscription invoice generated after the coupon is applied Repeating — applies to all subscription invoices generated during the selected period.
Duration in months	Available only for the Repeating duration type. Defines the number of months the discount will apply to subscription invoices.
Limited redemption	Enable to limit how many times the coupon can be redeemed across all customers. The limit applies to transactions, not seats or items — if the limit is 5, the coupon can be applied to 5 separate transactions.

Choose the right Redeemable for type so discounts apply as expected:

For short-term (hourly, daily) bookings, create coupons redeemable for the relevant Bookings (e.g., room, meeting room, hot desk).
For long-term subscriptions (weekly, monthly, and longer) for plans or resource rentals, create coupons redeemable for Subscription items.

If one discount should be valid for both, select both types in the Redeemable for field.

Once created, a coupon cannot be edited. If Apply to specific items was enabled during creation, only the applicable items can be modified later. You can delete a coupon and create a new one.

What’s next

Once you have created discount coupons, you can put them to work in three ways:

Membership discounts

Include coupons in plans and subscriptions so that eligible members pay a reduced rate for products and services.

Targeted discounts

Apply coupons directly to specific customers’ bookings or subscriptions, or share promo codes with targeted customers.

Promotions and campaigns

Use promo codes in your promotions and marketing campaigns.

Getting started

Admin experience

Member experience

Create coupons

What’s next

Membership discounts

Targeted discounts

Promotions and campaigns

​Create coupons

​What’s next

Membership discounts

Targeted discounts

Promotions and campaigns

Create coupons

What’s next