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Configure billing settings for your location to generate correct invoices and receipts.

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Add billing details

  1. Tap the (…) next to the location name > Location settings > General > Billing details tab.
  2. Fill out your space’s Legal business name, Address, Tax ID, and Contact details. They will appear on all invoices and receipts to your customers to help them recognize your business.
  3. If your business is located in Switzerland or Liechtenstein, fill out the Account field with your bank account details to configure QR-bill invoices.
Changes to billing details apply only to newly issued invoices and receipts. Previously issued invoices will remain unchanged.

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Configure subscriptions settings

  1. Go to Location settings > Billing > Subscriptions tab.
  1. Set your Billing cycle anchor.
  2. Manage Auto-remove members.

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Configure invoice settings

  1. Go to Location settings > Billing > Invoices tab.
  1. If your location country is Belgium, Germany, Greece, Italy, Poland, Saudi Arabia, or Spain, you can enable eInvoicing.
  2. Choose the Invoice type:
    • Invoice — all invoices and related emails will be titled Invoice.
    • Proforma invoice — all invoices and related emails will be titled Proforma invoice.
    • VAT invoice — all invoices and related emails will be titled VAT invoice.
      Set by default if your location country is the UK.
    • Tax invoice — all invoices and related emails will be titled Tax invoice.
      Set by default if your location country is Australia or Canada.
  3. In the Numbering scheme, choose how invoice numbers are generated for your location: Note: This setting also affects contract titles, which follow the same numbering scheme.
    • Customer — each customer will have their own invoice prefix. Invoices for every customer will be numbered sequentially within their individual series.
    • Location — invoices within the location will share the same prefix and be numbered sequentially across all customers. The invoice prefix is generated automatically when the location is created.
  4. Use the Advance invoicing field to schedule how many days before their subscription renewal date customers should receive invoices. It’s useful if you want to customers to receive and settle invoices earlier than their next subscription period begins.
  5. Specify the Payment due — number of days after the invoice issuance date. Spacebring will automatically calculate and set the due date for each invoice. You can customize the payment due for individual invoices.
  6. Manage the Payment retries and reminders.
  7. Toggle on Credit notes on refunds to automatically create a credit note whenever a payment is refunded. This ensures refunds are properly recorded.
  8. Fill in the Footer field to add extra details appearing at the bottom of all invoice and receipt PDFs. For example, your bank account if you accept manual transfers.
  9. In the Accounting email field, add your accounting system’s inbox email. All invoices and receipts from this location will be sent to this email. Integrate with your accounting app

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Configure taxes

  1. Go to Location settings > Billing > Taxes tab.
  1. Enable and configure tax settings.

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Configure currencies

  1. Go to Location settings > Billing > Currencies tab.
  1. If needed, add alternative currency(-ies) alongside your main location currency. You can then apply them to convert invoices and purchases for all or specific customers.
  2. Select a Default alternative currency to apply to all new customers. This setting affects only users who register after the change.
If you only need to apply the alternative currency to specific customers, keep the Default alternative currency not selected.
FAQs
To update billing details on invoices sent to your customers:
  1. Go to Location settings > General > Billing details tab.
  2. Update your legal business name, address, or tax ID.
  3. Go to Location settings > Billing > Invoices tab.
  4. Update the invoice Footer, if needed.
To update billing details on invoices from Spacebring to you:
  1. As an owner, go to Network settings > Billing page.
  2. In the Billing details section, click Edit.
Once edited, all future invoices will reflect your updated billing details.​ ​
There are several reasons why a member might not receive their invoice:
  • Email delivery issues: The email address on file may be incorrect, or the invoice email may be blocked by spam filters. Double-check that the member’s email is accurate and active.
  • Spam or junk folder: Invoices might be delivered, but end up in the member’s spam or junk folder. Encourage members to check these folders and mark the sender as safe.
  • Paused payment collection: Payment collection may be paused for the customer’s subscription, which means their invoices won’t be auto-issued.
  • No recipient set for the company: If the invoice is meant to be sent to a company, make sure at least one of these is set: a company manager, the company’s contact Email, or Billing emails. Without any of these, the invoice is generated but not delivered to anyone.