Skip to main content
The “Cross-location credits” feature allows your members to spend their credits from one location on room, desk, parking and equipment bookings in other network locations. Similarly, with the “Cross-location day passes”, your members can use their day passes across the network for hot desk bookings.

​
Configure cross-location credits and day passes

  1. The owner needs to click the network name top left > go to Network settings > Locations.
  2. Set the required percentage value on the “Cross-location credits” and “Cross-location day passes” sliders.
For example, if the value is set to 0%, members of any location won’t be able to use their credits or day passes outside their home location. If the value is set to 50% and a member receives 50 ☆ or day passes with a monthly subscription, then only 25 ☆ or day passes can be spent outside the home location per month. ​

​
How users book with cross-location credits and day passes

  1. Select a different location within the network.
  2. Choose Room, Desk, Parking, or Equipment.
  3. At checkout, they can see their credits and day passes from all locations to pay for the booking.
Billing Credits And Day Passes Cross Location How Users Book With Cross Location Credits And Day Passes 2
Cross-location credits can be spent on room, desk, parking and equipment bookings in other network locations. They cannot be used to purchase event tickets or shop products.

​
Best practices

If you have multiple locations, you can use this feature:
  • As a unique benefit of your space: no matter in what locations your members have a subscription, they can visit other locations and make bookings with credits or day passes.
  • As a retention tool: members can spend credits in other locations and may wish to become a member in some of your other locations in the future.