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Once the Visitors module and Reception app are set up, members can preregister their visitors in advance or accept visit requests submitted by visitors on arrival.

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How members preregister a visitor

  1. Go to the Locations > Visitors page.
  2. Tap Register visit top right.
  1. Fill in the visit details:
    • First name
    • Last name
    • Email — used to send a visit invitation email with visit details.
    • Phone number (optional)
    • Visit date — a visit code is valid only for this date.
  2. Press Register.
  3. After registration, a visitor gets a visit invitation email with a 6-digit visit code. They use it for express check-in on the Reception app upon arrival at the space.
If the visit code is lost, administrators or the host can always look it up on the Visitors page by opening the relevant visit.

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How members register a returning visitor again

Once a visitor has been registered once, their information is saved on the Visitors page for future use. To register a returning visitor, members:
  1. Go to the Visitors page > select the previously registered visitor.
  2. Press the (…) menu top right > select Register again.
  3. Choose the new visit date and time and click Register.
This allows members to quickly schedule repeat visits without reentering visitor details.

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How members approve visit requests

If a member hasn’t preregistered a visitor, the visitor can register upon arrival using the Reception app, or an administrator can register them.
  1. If the visitor self-registers on the Reception app or the administrator registers a visit request, the member host gets a notification and is prompted to review the visit request.
  2. By clicking on the notification, the visit request opens on the Visitors > Requests page, and the member can click Approve or Reject.
  • If approved, the visitor receives an email with a visit code, used for check-out.
  • If rejected, the visitor is notified by email, too.
  • If the member takes no action, the visit request remains on the Visitors > Requests page.
FAQs
Spacebring requires an email address for all user registrations, including visitors. The email serves as the unique identifier for each user and is used to send visit invitation and notifications about the visit update or cancellation to the visitor. Therefore, visitors cannot be registered without an email address.