Feed

The Feed page is your go-to place for updates, announcements, and community engagement. Keep your customers informed about upcoming events, important news, and activities happening in your workspace.

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Set up Feed

1. In the left-side panel, click the menu (…) next to your location name.
2. Go to Location settings > Engagement page > Feed tab and toggle the Feed switch on.
3. Configure Feed permissions: ​
   • Visibility — control who can see your Feed page. The visibility of the Feed page determines the visibility of all posts.
   • Posting — choose who is allowed to create new posts. Typically, this includes administrators who share updates or announcements.
   • Viewing comments — control who can see comments below each post. To encourage high engagement, set comments to be public. Alternatively, you can limit comment visibility to a selected group, such as administrators, location members, or network members.
   • Commenting — define who can reply under posts.

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Create a post

1. Go to Engagement > Feed and press Create post top right.

2. Add the contents of your post.
3. Press Post. All members of the location will immediately get notified with a push notification.

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Content formatting and attachments

Format your text using a visual editor and shortcuts:

• Floating toolbar: Select text and format it (bold, italic, inline code, highlight, code block, hyperlink) with a quick-access menu.

• Keyboard shortcuts:
  • Command + B / Ctrl + B → Bold
  • Command + I / Ctrl + I → Italic
• Use # to create a hashtag.

You can attach one or multiple images and videos. Plain links added in text will automatically show a preview with a cover image.

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Use hashtags in posts

• Add hashtags to your feed posts to organize them by topics and make it easier for interested users to find related posts. When a user clicks on a hashtag, the Feed page is filtered to show all posts that contain the same hashtag.
• The 5 most frequently used hashtags in the last 6 months are prominently shown at the top of the Feed page. This allows quick and convenient access to popular or important categories of posts for all users.

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Edit a post

Administrators can edit their own posts as well as those created by other administrators and users. For this:

1. Go to Engagement > Feed.
2. Hover over the post > click the menu (…) next to it > Edit.
3. Change the post and press Save.

Users do not receive a notifications when you edit a post.

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Pin a post

Feed posts are sorted from the most recent to the oldest. To pin a certain post:

1. Go to Engagement > Feed.
2. Click the empty Pin icon next to the necessary post.

To unpin a pinned post, click the filled Pin icon next to the necessary post.

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Delete a post

1. Go to Engagement > Feed.
2. Hover over the post > click the menu (…) next to it > press Delete and confirm your choice.

To delete multiple posts at once, select their checkboxes, then press Delete in the toolbar that appears at the bottom of the page.

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Report a post

Users can report feed posts if they consider the content to be offensive or objectionable. For this, users:

1. Go to Locations > Feed and find a post.
2. Click the (…) menu next to this post > Report.
3. Once a user reports a post, administrators receive a support ticket about it.