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The Feed page is your go-to place for updates, announcements, and community engagement. Keep your customers informed about upcoming events, important news, and activities happening in your workspace.

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Set up Feed

  1. In the left-side panel, click the menu (…) next to your location name.
  2. Go to Location settings > Engagement page > Feed tab and toggle the Feed switch on.
  3. Configure Feed permissions: ​
    • Visibility — control who can see your Feed page. The visibility of the Feed page determines the visibility of all posts.
    • Posting — choose who is allowed to create new posts. Typically, this includes administrators who share updates or announcements.
    • Viewing comments — control who can see comments below each post. To encourage high engagement, set comments to be public. Alternatively, you can limit comment visibility to a selected group, such as administrators, location members, or network members.
    • Commenting — define who can reply under posts.
These settings define permissions for all posts on the Feed page.

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Create a post

  1. Go to Engagement > Feed and press Create post top right.
  1. Add the contents of your post.
  2. Press Post. All members of the location will immediately get notified with a push notification.
To announce an event, shop product, or benefit, use the Promote feature instead — Lem AI drafts the post with the item’s details and a direct link to it.

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Content formatting and attachments

Format your text using a visual editor and shortcuts:
  • Floating toolbar: Select text and format it (bold, italic, inline code, highlight, code block, hyperlink) with a quick-access menu.
  • Keyboard shortcuts:
    • Command + B / Ctrl + B → Bold
    • Command + I / Ctrl + I → Italic
  • Use # to create a hashtag.
You can attach one or multiple images and videos, in any image or video format your device supports. Images can be up to 5 MB and videos up to 50 MB. Plain links added in text will automatically show a preview with a cover image.
Attachments may be cropped to fit the screen on the Feed page. Users tap an attachment to open it uncropped in full screen.
A feed post attachment cropped in the feed and opened uncropped in full screen

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Use hashtags in posts

  • Add hashtags to your feed posts to organize them by topics and make it easier for interested users to find related posts. When a user clicks on a hashtag, the Feed page is filtered to show all posts that contain the same hashtag.
  • The 5 most frequently used hashtags in the last 6 months are prominently shown at the top of the Feed page. This allows quick and convenient access to popular or important categories of posts for all users.

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Edit a post

Administrators can edit their own posts as well as those created by other administrators and users. For this:
  1. Go to Engagement > Feed.
  2. Hover over the post > click the menu (…) next to it > Edit.
  3. Change the post and press Save.
Users do not receive a notification when you edit a post.

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Pin a post

Feed posts are sorted from the most recent to the oldest. To pin a certain post:
  1. Go to Engagement > Feed.
  2. Click the empty Pin icon next to the necessary post.
To unpin a pinned post, click the filled Pin icon next to the necessary post. You can pin several posts. Pinned posts stay at the top of the Feed page, newest first.
Only administrators can pin and unpin posts.

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Delete a post

  1. Go to Engagement > Feed.
  2. Hover over the post > click the menu (…) next to it > press Delete and confirm your choice.
To delete multiple posts at once, select their checkboxes, then press Delete in the toolbar that appears at the bottom of the page.
To quickly select several or all items in a long list, select a checkbox, then hold Shift and select another checkbox to select every row between them.
Administrators can delete any post at any time. Users can only delete their own posts.
Deleting a post is irreversible and can not be undone.

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Export a posts report

On the Feed page, click (…) in the top right corner > Export as CSV or Export as XLSX to download a report on all posts. The report includes each post’s author, text, and create date, its like and comment counts, and whether it’s pinned.

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Report a post

Users can report feed posts if they consider the content to be offensive or objectionable. For this, users:
  1. Go to Locations > Feed and find a post.
  2. Click the (…) menu next to this post > Report.
  3. Once a user reports a post, administrators receive a support ticket of the Offensive or objectionable content type with a link to the post. The post stays visible until an administrator deletes it.