- General access plans, without a rental of a specific resource
- Plans with a rental of a specific resource, such as a dedicated desk or a private office
Set up plans without a resource rental
Plans that give customers a membership or general access to your space, but not a rental of a specific room, desk, or office, are configured under Billing > Plans. For example:- Hot desk plans for any cycle — a week, a month, a year
- Flex memberships with day passes, for example 10 days per month
- Virtual office and business address plans
- Go to Billing > Plans, click Create plan, and fill in the plan settings.
- Under Sign-up, choose whether customers can subscribe immediately or can apply for a subscription.
- Tap Save.

Set up plans with a resource rental
These are plans that give the customer their own space, such as a dedicated desk or a private office. They are created inside the resource itself and are called resource plans.- Go to Resources > Rooms, Desks, Offices, Parking, or Equipment.
- Add a resource, for example a desk or an office, with its capacity — the number of seats, spaces, or items it has.
- Open it and enable the Plans switch.
- Click Add tier and fill in its settings.
- Under Sign-up > Type, choose whether customers can rent immediately or can apply to rent.
- Repeat for every rental option you offer, and for options with a different commitment period or conditions.

FAQs
Do I set up a plan under Billing > Plans or inside Resources > Plans?
Do I set up a plan under Billing > Plans or inside Resources > Plans?
Look at what the customer gets. If the plan gives them a specific desk or office that nobody else can use, create it inside that resource. If it gives general or partial access to your space, with no specific desk or office attached, create it under Billing > Plans.What differs is what happens when a customer subscribes. A resource plan assigns the seat or the entire resource to them and updates its availability, so you can see the rental dates, keep others from booking it, and track capacity and occupancy. A plan under Billing > Plans assigns nothing, so your space stays open to everyone.You can still create a hot desk plan inside your hot desk resource if you want that tracking. For example, set up a full-time hot desk plan as a resource plan so every subscriber gets one seat assigned and counted in your occupancy.
Where do hourly bookings, day passes, and drop-ins belong?
Where do hourly bookings, day passes, and drop-ins belong?
These aren’t plans. Set them up under Resources > Desks: add a hot desk resource, enable its Money switch, and add a tier for each rate you charge — for example, one rate up to 5 hours and a lower one from 5 hours. A day pass is a daily booking in the same hot desk zone, so it’s priced there too.Rooms, parking lots, and equipment are priced the same way on their own pages. Set up pricing for bookings