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The Information page for each location helps your customers recognize what location and application they’re using, get your address, Wi-Fi password, schedule, answers to common questions, and other general data. Your Information page shows users the following data:
  • Your location’s name and description
  • Photos and videos of the location
  • Schedule, address, and contact details
  • Location guides
  • Wi-Fi details.
Information Page

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Manage Information page

  1. Click the menu (…) next to the location name on the left-side panel.
  2. Go to Location settings > General.
  3. Upload one or more location photos and videos.
    • Format: any image or video format your device supports, such as JPEG, PNG, or MP4.
    • Size: images up to 5 MB, videos up to 50 MB.
    • Dimensions: use 1600 × 800 px (2:1 ratio), since the preview crops anything outside it.
  4. Fill out description, address, contact and Wi-Fi details, and set the Language and Timezone.
  5. Configure the location schedule.
Once done, leave the page. The changes will save automatically.
The visibility of the Information page is defined by the highest visibility settings of other pages. For example, if Rooms has Public visibility, the Information page will be automatically visible to the public, too.
To enhance the security of your Wi-Fi access, take advantage of our integration with IronWiFi. This feature automates the Wi-Fi access granting and revoking process, ensuring that only those with a membership, or those who have booked a room or desk, can access the Wi-Fi.

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Location media

The location photos and videos you upload appear to users in the following places:
  1. Information page.
Location cover photos or videos appear on the ⓘ Information page of your location, where users can learn more about your space, find contact details, etc.
  1. Landing page.
  • All location cover media added across all locations are included in the slideshow on the landing page of your member web portal.
  • The first cover image or video will appear under the specific location in the Our locations section.
  1. Reception app
If you have the Visitors add-on, the last uploaded cover photo will be automatically shown as a background on the Reception app.
The media are updated across your apps immediately.

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Location address

The location address determines the order of locations on the main screen when there are multiple locations. If a user is a member of a particular location, that location will be displayed first, followed by others arranged based on the user’s geolocation, from nearest to furthest.