Permissions

Sometimes, you don’t want your entire team to have access to everything in Spacebring. Use the administrator permissions feature when you need to:

Restrict admin access to certain modules
Assign different responsibilities across your team
Prevent admins from viewing or editing sensitive information

Customize permissions

You set permissions when you invite an administrator. To change them later:

Click the network name top left > Invite and manage administrators.

Network menu open in the left panel with Invite and manage administrators highlighted on Spacebring's coworking space management platform

Press (…) next to the administrator > Edit.
Turn permissions on or off, and press Save.

Administrator edit form with the Role menu open, the locations they manage, and permission switches for Customers, Billing, and other modules on Spacebring's coworking space management platform

Understand permissions

Permission	Description
Customers	Administrators with this permission can invite and remove members, delete nonmembers, and manage companies and membership requests. They can also manage customers’ billing details, payment methods, Auto-pay switch, credits and day passes balance, and notes, and resend invoices. Removing a member or a company that has a subscription also needs the Billing permission.
Billing	Administrators always keep read-only access to plans, subscriptions, and invoices, including their prices. Administrators with this permission can manage and create subscriptions and contracts, issue and manage invoices, issue credit notes, mark pending external payments as paid or canceled, change internal notes on transactions, configure plans, packages, coupons and promo codes.
Resources	Administrators always keep read-only access to Rooms, Desks, Offices, Parking, and Equipment pages, including resource and booking prices. Without this permission, they cannot create, edit, or delete resources, create bookings in the admin web portal, manage users’ bookings, issue refunds for bookings, or create and manage assignments on the Assignments page.
Feed	Administrators always keep read-only access to the Feed page. Without this permission, they cannot edit, pin, or delete posts or delete users’ comments. They also can’t create posts on the Feed page.
Events	Administrators always keep read-only access to the Events page. Without this permission, they cannot create or manage events, manage users’ tickets, or issue refunds for tickets.
Shop	Administrators always keep access to view shop products and orders. Without this permission, they cannot create or manage products, manage users’ orders, or issue refunds for orders.
Benefits	Administrators always keep access to view benefits and applications. Without this permission, they cannot add or manage benefits.
Support	Administrators always keep access to view the list of support tickets and all guides. Without this permission, they cannot open tickets other users created, create and manage tickets and guides, or be assigned to tickets.
Analytics	Without this, administrators cannot access the Analytics page or see assignments on the Assignments page.
Settings	Without this, administrators cannot access the Location settings and Integrations, or create shop and benefit categories.

Key considerations

Each administrator has one set of permissions, which applies to every location they manage.
Owners and super administrators always have every permission in every location. If an owner’s owner rights are removed, they stay an administrator with every permission in every location until you edit their access.
Administrators can turn on notifications on the Account > Notifications page, but they only receive those for the modules they have permissions for. For example, invoice payment notifications need the Customers permission, and booking notifications need Resources.
Any administrator of a location can check users in, whatever their permissions.

Best practices

Administrators can have different roles in your space, and based on their responsibilities, they need access to specific pages only. We recommend you give the following permissions to such teammates:

Account manager: enable all permissions to invite members and create companies, manage subscriptions, and edit any content in the location if necessary.
Event manager: enable Feed and Events permissions. The administrator will be able only to manage feed posts, create new events, and handle new event registrations.
Accountant: enable the Analytics and Billing permissions. The administrator will be able to access the Analytics page and export payments and invoices from the Transactions and Invoices pages.

FAQs

Can administrators view pages they have no permission for?

Yes. Without a permission, administrators keep read-only access to that module, except:

They can’t open Analytics, Location settings, or Integrations without the matching permission.
They can’t open support tickets other users created without Support.
They can’t see assignments on the Assignments page without Analytics.

Can I hide prices from an administrator?

No. Every administrator can view the prices of plans, subscriptions, invoices, resources, and bookings, whatever their permissions. Permissions only control what an administrator can create, edit, or refund.

Getting started

Admin experience

Member experience

Customize permissions

Understand permissions

Key considerations

Best practices

FAQs

​Customize permissions

​Understand permissions

​Key considerations

​Best practices

​FAQs

Customize permissions

Understand permissions

Key considerations

Best practices

FAQs