Permissions

Sometimes, you don’t want your entire team to have access to everything in Spacebring. Use the administrator permissions feature when you need to:

Restrict admin access to certain modules
Assign different responsibilities across your team
Prevent admins from viewing or editing sensitive information

Understand permissions

Permission	Description
Administrators	Administrators with this permission can invite and remove other users, grant administrator role to existing users, and manage all administrator permissions.
Customers	Administrators with this permission can invite users who are non-administrators, remove nonmembers, and manage companies and membership requests. They can also handle billing details for all customers and manage the Auto-pay and Auto-invoice switches, control their credits and day passes balance and add notes.
Billing	Administrators with this permission can manage and create subscriptions and contracts, issue and manage invoices, configure plans, credit packages, coupons and promo codes.
Bookings	Administrators always regain read-only access to Rooms, Desks, Offices, Parking, and Equipment pages. Without this permission, they cannot create bookings in the admin web portal, manage users’ bookings or issue refunds for bookings.
Feed	Administrators always regain read-only access to the Feed page. Without this permission, they cannot edit, pin, or delete posts or delete users’ comments. They also can’t create posts from the admin web portal.
Events	Administrators always regain read-only access to the Events page. Without this permission, they cannot create or manage events, manage users’ tickets, or issue refunds for tickets.
Shop	Administrators always regain access to view shop products and orders. Without this permission, they cannot create or manage products, manage users’ orders, or issue refunds for orders.
Benefits	Administrators always regain access to view benefits and applications. Without this permission, they cannot add or manage benefits.
Support	Administrators always regain access to view all support tickets and guides. Without this permission, they cannot create and manage support tickets and guides.
Analytics	Without this, administrators cannot access the Analytics page.
Settings	Without this, administrators cannot access or make any changes to the Location settings and Integrations. They gain view-only access to Plans, Credit packages, Discounts, and Resources, but cannot edit or delete them.

Key considerations

If the owner becomes an administrator, they regain access as an administrator with all permissions.
Administrators only receive notifications about user activities in the modules they have permissions for. Administrators can configure notifications they want to receive on the Notifications page, but they will only get the enabled notifications if they have a permission for the corresponding module. For example, an administrator will not receive notifications about invoice payments if they enable Invoices notifications while having no permission for Billing.

Customize permissions

You can manage permissions upon inviting a new administrator or editing them. If you want to edit the existing permissions of the invited administrator, do the following:

Go to Spacebring > Customers > open the administrator.
Press the menu (…) top right > select Edit.

Manage the necessary permissions and press Save.

Best practices

Administrators can have different roles in your space, and based on their responsibilities, they need access to specific pages only. We recommend you give the following permissions to such teammates:

Account manager: enable all permissions to invite members and create companies, manage subscriptions, and edit any content in the location if necessary.
Event manager: enable Feed and Events permissions. The administrator will be able only to manage feed posts, create new events, and handle new event registrations.
Accountant: enable the Analytics permission. The administrator will be able to access Analytics page and download custom reports on payments and invoices from there.

Customizing administrator permissions is available on the Pro plan and above in Spacebring legacy plans and on the new Business plan. If you’re currently on a legacy plan, upgrade your subscription to the Business plan to get this feature.

Getting started

Admin experience

Member experience

Understand permissions

Key considerations

Customize permissions

Best practices

​Understand permissions

​Key considerations

​Customize permissions

​Best practices

Understand permissions

Key considerations

Customize permissions

Best practices