Skip to main content

Documentation Index

Fetch the complete documentation index at: https://www.spacebring.com/docs/llms.txt

Use this file to discover all available pages before exploring further.

Members typically receive credits through a subscription or by purchasing credit packages. However, in some cases, you may need to manually adjust a customer’s credit balance or review the customer’s credit transaction history.

​
View customer’s credit balance

  1. Go to the Customers page.
  2. Open the user or company profile.
  3. Locate the “Credit balance” section.
    • See the customer’s current balance
    • Review credit expiration details below.

​
Add credits

  1. Open the user or company profile.
  2. In the “Credit balance” section**,** click Adjust balance.
  3. Adjustment type — choose Add.
  4. Expiration
    • Choose “Never” to give non-expiring credits, or
    • Select a specific expiration date
  5. Enter the amount.
  6. Optionally, add a “Memo” to help the customer identify the adjustment.
The customer will get a notification about the added credits.

​
Deduct credits

  1. Open the user or company profile.
  2. In the “Credit balance” section, click Adjust balance.
  3. Adjustment type — choose Deduct.
  4. Enter the amount.
  5. Optionally, add a “Memo” to help the customer recognize the deduction.
If a customer has expiring and non-expiring credits or credits with different expiration dates, the system will deduct credits with the earliest expiration date first.
The customer will get a notification about the credit deduction.

​
Track credit usage history

Both administrators and members can view credit transaction history to track additions and usage. Administrators:
  1. Go to the Customers page.
  2. Open the user or company profile.
  3. Next to the “Credit balance” section > click (…) > View transactions.
Members:
  1. Go to the Membership page.
  2. Under the personal or company section, select Credits > Transactions.