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Post your community events on the Events page and let customers easily discover them and join or buy tickets.

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Create an event

  1. Go to the Location settings > Engagement > Events tab, and enable the Events switch.
  2. Go to Engagement > Events and press Create event top right.
  1. Press the Create button.
  2. Upon saving an event, press the Add button to add hosts. This will allow users to know who will be running the event.
An event page with its hosts and attendees and the Add buttons on Spacebring's coworking space management platform
Hosts can be selected from location members.

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Create recurring events

If your event only repeats once or a few times, you can duplicate it directly:
  1. On the Events page, click (…) next to the event > Duplicate.
Duplicate in the event menu of the Events page on Spacebring's coworking space management platform
  1. The duplicated event will open.
  2. Edit it and update details such as date, time, or any other information.
Create multiple recurring events with Lem AI.

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What’s next

  • Once you create an event, it appears on the Events page. Understand how users view and join events.
  • Creating an event doesn’t notify your customers. Use the Promote feature to announce the event in a feed post, which sends a push notification to all location members.
  • Open the event in your admin dashboard and click the share icon in the top right corner to copy its link to the member web portal. Then promote the event on your website, in a newsletter, or on social media.
  • When attendees arrive, check them in.
Promote in the event menu of the Events page on Spacebring's coworking space management platform

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Create a ticket for a customer

Add a customer to the attendees when they sign up at the front desk, call, or send a message.
  1. Go to Engagement > Events and open the event.
  2. Under Attendees, click Add.
  3. Under Customer, select the member or nonmember the ticket is for.
    • If the customer isn’t in Spacebring yet, choose New nonmember, fill in their details, and click Create. The new nonmember is selected as the customer.
  4. Set the ticket Quantity.
  5. Optionally, enter a Comment with extra details, such as dietary requirements.
  6. Under Payment, select the payment method to charge the customer for the ticket.
    • While an external payment is Pending, you can’t cancel the ticket from its menu. To cancel it, open the ticket, click its transaction in the Payment section, and change Status to Canceled.
A new event ticket with the customer, quantity, comment, and payment methods on Spacebring's coworking space management platform
  1. Click Create.
The customer appears under Attendees and is notified about the ticket the same way as when they join the event themselves.
The Add button appears on events with Joining enabled that haven’t ended or been canceled. Customers who already have a ticket for the event, as an attendee or a host, aren’t listed.
You can create tickets for customers on the web version of the admin app only.

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Track events

Use the Calendar tab to switch to a monthly calendar view of all events, or use the Search field to quickly find a specific event.
The Calendar view of the Events page on Spacebring's coworking space management platform
  • Click Add filter > Create date to see events created in a ready-made period, such as Today or Last 28 days, or click Custom to set an exact date or range.

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Export an events report

On the Events page, apply the necessary filters, then click (…) in the top right corner > Export events > CSV or XLSX to download a report on the filtered events.
Export events options in the Events page menu on Spacebring's coworking space management platform
The report includes each event’s title, venue, and visibility, and its start, end, cancellation, and create dates.

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Export an event attendees report

Go to Engagement > Events, open the event, and click (…) in the top right corner > Export attendees > CSV or XLSX.
Export attendees options in the event menu on Spacebring's coworking space management platform
The report includes each attendee’s contact details, the dates they registered and checked in, their ticket quantity and comment, and the ticket’s payment type, price, currency, and status. Use it to follow up with attendees after the event and to plan future events. The attendees report includes only valid tickets. To see attendees who canceled their tickets too, open the event and click (…) in the top right corner > View tickets. The Tickets page opens filtered by this event and shows canceled tickets with a cross icon. To download them, click (…) > Export event tickets > CSV or XLSX: the report includes each ticket’s cancel date.

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Edit an event

Editing an event allows you to make changes or updates to the event details, such as the date, time, or any other information.
  1. Go to the Engagement > Events page.
  2. Hover over the event > press the menu (…) next to it > press Edit.
Edit in the event menu of the Events page on Spacebring's coworking space management platform
  1. Make the necessary changes and press Save.

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Cancel the event

  1. Go to the Engagement > Events page.
  2. Click the (…) menu button next to the necessary event > Cancel.
Cancel in the event menu of the Events page on Spacebring's coworking space management platform

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How users are notified about event cancellation

All event attendees receive a push and an email notification that the event has been canceled.
Users can also see the red label Canceled on the Events page in the member portal.
Attendees do not receive a refund if you cancel the event. A refund can only be initiated if the attendee cancels the ticket. Understand refunds

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Delete an event

  1. Go to the Engagement > Events page.
  2. Hover over the event > press the menu (…) next to it > press Delete and confirm your choice.
Deleting an event is irreversible and can not be undone. Attendees aren’t notified and aren’t refunded when an event is deleted. If customers have already joined, cancel the event instead.
To act on several events at once, select their checkboxes, then press Actions at the bottom of the page and choose Visibility, Cancel, or Delete. To quickly select several or all items in a long list, select a checkbox, then hold Shift and select another checkbox to select every row between them.

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FAQs

Yes. Open the event and click Add under Attendees to create a ticket for the customer, paid with their own payment method, an external payment, or for free.
  • Pre-event confirmation emails: enable the Confirmation email option when creating an event to send a custom email to all attendees as soon as they join.
  • Post-event emails: export an event attendees report to get email addresses, then upload them to your preferred email platform for follow-up messages.
When joining an event, users can leave a Comment on their ticket, for example dietary requirements or the name of a guest they bring. Ask for the details you need in the event Description. To read the comments, go to Engagement > Events, open the event, and tap an attendee to open their ticket, or export the attendees report.
Set one ticket price in the event’s Pricing, then use discounts to let some attendees pay less:
  • Add a discount coupon for this event, or for all events, in members’ subscriptions so those members pay a reduced price.
  • Create a promo code for the event and share it with a certain category of attendees, or as an early-bird offer.
To give members free access to all or a specific event, add a 100% discount coupon for event tickets in their subscription. Then, when creating an event, set the regular price for nonmembers.
Only administrators can create events. However, you can allow members to submit event requests through the Shop page.To set this up, create a product on the Products page (e.g. Request to host an event) with relevant rules, a questionnaire, and your event hosting guidelines. Interested members can apply by purchasing the product and providing event details in the Comment section. An administrator will then review the request, create the event, and select the member as a host.
To be able to promote your event, make sure that:
  • The event has not reached its attendee limit (based on the Limited attendees setting).
  • The event has not been canceled.
  • The Feed page is enabled in your location.
The Promote event feature relies on AI to identify the language and context of your event. If your title or description is too generic (e.g., “test event”), the system may misinterpret it. For best results, add a clear and descriptive title and description so the AI can generate accurate content.