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Before customers book or buy in your space, you may want them to agree to your terms. Spacebring gives you two ways to collect their consent, and you can use both:
  • If you have general terms that all customers need to agree to, such as a cancellation or guest policy, add them to your terms of use. Spacebring asks each user to accept them before they can make their first booking or purchase.
  • If you have individual contracts with your customers, such as for a private office or virtual office rental, issue them in Spacebring. The customer can sign a contract online or on paper.

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Ask customers to accept your terms of use

Your terms and conditions may cover payments, cancellations, or guest visits, and you may want every customer to accept them before they book a desk or buy a day pass. As an owner, add your terms and conditions to the terms of use in Spacebring. The first time a customer books, buys, or pays for something in the member web portal or mobile app, they must select the checkbox that says they agree to your terms of use. The checkbox links to your full terms, so the customer can read them before they continue.
Booking form in the member web portal with the I agree to Currents terms of use checkbox selected above the Book button on Spacebring's coworking space management platform
Spacebring saves the date and time the user accepted your terms of use and doesn’t ask again. To check this record:
  • Administrators open the user’s profile from the Customers page and find the date they agreed to the terms of use.
A user's profile showing when they agreed to the terms of use on Spacebring's coworking space management platform
  • Owners see the date for all users at once in the Terms accepted column on the Network settings > Users page.
Users can read your terms of use again at any time on the Account page of the member web portal and mobile app. When you update your terms, you can reset consents so that every user accepts the new version.

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Issue contracts for signature

If you rent out private offices or offer virtual office addresses, you may want each customer to sign a contract with its own price, term, and services. Create a contract for the customer from your own template in Spacebring, with the plans or resources they get. Send it for eSignature so the customer signs online, or collect the signatures on paper and record them in Spacebring. When everyone signs, the contract gets the Signed status and stores the signed document. If you set it up, Spacebring then creates the customer’s subscription or issues their invoice. Track every contract and its status on the Billing > Contracts page.
Contracts page listing contracts with their status, customer, and start and end dates on Spacebring's coworking space management platform
To make the contract include your general terms too, paste the link to your terms of use into your contract template.