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Documentation Index

Fetch the complete documentation index at: https://www.spacebring.com/docs/llms.txt

Use this file to discover all available pages before exploring further.

An invoice may need to be revised or may no longer be required. Depending on their status, administrators can void such invoices to preserve information about them and avoid the complete removal of their data.
Only invoices with the “Unpaid” status can be voided. Understand invoice statuses.

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Void an invoice

To void an unpaid invoice, open Spacebring and do the following:
  1. Navigate to Customers and select a user/company.
  2. Open Invoices to see all the user’s/company’s invoices.
  3. Select an invoice and press the (…) menu top right. Click Void and confirm your choice.
Once you void the invoice, the user will receive a push notification in the member web portal and mobile app, as well as a confirmation email.
Voiding an invoice is irreversible. Once an invoice has been voided, it cannot be recovered.
When an invoice payment has “Pending”, “Failed”, or “Processing” status, you can’t void the invoice.
If you need to view or save the PDF for the voided invoice, press Download PDF after you void it. The invoice void date is reflected on the PDF.