Stripe

Spacebring allows accepting money payments with Stripe.

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Connect Stripe

To connect Stripe for accepting payments, follow these steps:

1. Go to Spacebring > Integrations page by pressing the menu (…) next to the location’s name.

2. Find the Stripe integration page.
3. Press Connect and give permission to acquire payments on your behalf.

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Configure Stripe

1. In the Payments section, select services for which customers should be able to pay via Stripe.
   • Bookings
   • Event tickets
   • Shop products
   • Packages
   • Invoices

2. In the Payment configurations section, press the menu (…) near the configuration you want to change > tap Edit. Each configuration covers a different scenario:
   • Instant payments: payment methods customers can use for bookings, event tickets, shop orders, and packages.
   • Invoice payments: payment methods customers can use to pay invoices and to purchase a subscription.
   • Setup payments: payment methods customers can add and save manually.

3. You’ll be redirected to your Stripe dashboard. Here, configure the payment methods you want to allow for that scenario. Your Stripe account must be eligible to enable these payment methods.

4. Navigate back to the Stripe page and repeat the two steps above for the remaining configurations.

5. In the In-person payments section, enable Tap to Pay to charge a customer’s card in person from the admin mobile app. Manage Tap to Pay
6. In the Payment method surcharges section, choose the percentage of the fee to charge customers on top of their purchase total. This fee applies to card payments, including cards paid through Apple Pay and Google Pay.
7. Enable the Automatic refunds switch to let users get automatic refunds for canceled bookings, tickets, and orders if eligible. Understand refunds

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Available payment methods

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Overview

The Stripe integration supports the following payment methods:

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Cards

The Stripe integration accepts both domestic and international debit and credit cards based on your Stripe account settings. Real-time payment confirmation allows card payments for any purchases.

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Wallets

Apple Pay is supported on Safari and iOS, while Google Pay is available on Chrome and Android. Users can easily pay with a card that is saved in their Apple or Google Wallet. Link by Stripe works seamlessly across different devices and browsers. PayPal lets customers pay with their PayPal account balance or the payment methods linked to it. Customers approve each payment in PayPal, and the account is not saved in Spacebring, so it cannot auto-charge recurring invoices.

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Bank debits

Spacebring accepts bank debits for invoice payments and subscription purchases only, as it takes multiple days to confirm a payment. A subscription purchased with a bank debit activates once the payment is confirmed. Manage bank debits

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Bank redirects

iDEAL is a Netherlands-based payment method that allows customers to complete online transactions using their bank credentials. Bancontact is the most popular online payment method in Belgium. Customers use a Bancontact card or mobile app linked to a Belgian bank account to make online payments. TWINT is a popular payment method used in Switzerland. It allows customers to authenticate and approve payments using an approved TWINT mobile app. Payments with TWINT can only be made in CHF currency. BLIK is a single-use payment method that requires customers to authenticate their payments. When customers want to pay online using BLIK, they request a six-digit code from their banking application and enter it into the payment collection form. EPS is an Austria-based payment method that lets customers complete transactions online using their bank credentials. PayNow is a Singapore-based payment method that allows customers to make a payment using their preferred app from participating banks and participating non-bank financial institutions. Payments with PayNow can only be made in SGD currency. PromptPay is a Thailand-based payment method that allows customers to make a payment using their preferred app from participating banks. Customers see a QR code when checking out with PromptPay. They complete the payment by scanning it using a Thailand bank app. PromptPay is available for Stripe accounts based in Thailand. Payments can be made only in THB currency. Pay By Bank is a single-use payment method available in the UK that allows customers to pay directly from their bank account. When a customer chooses Pay by Bank, they first select their bank and then approve the payment on their bank’s mobile app. Przelewy24 is a Poland-based payment method aggregator that allows customers to complete transactions online using bank transfers and other methods. GrabPay is an e-wallet payment method used primarily in Southeast Asia. It allows customers to complete transactions using their Grab app, drawing from their digital wallet balance or linked payment methods. Payments via GrabPay are typically processed in local currencies, such as SGD or MYR.

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Buy now, pay later

Klarna is a “Buy now, pay later” payment method. It enables customers to pay for purchases over time. When the payment is accepted, you receive the entire order amount in your Stripe account. Klarna collects the initial payment from your customer and any future instalment payments.

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Vouchers

Boleto is the official payment method in Brazil. Boleto works for invoice payments and subscription purchases only, since it takes several days to complete a transaction. Users receive a voucher stating the amount to pay for services or goods. Users then pay the boleto before its expiration date in one of several different methods, including at authorized agencies or banks, ATMs, or online bank portals.

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Crypto

You can enable the Crypto payment method to accept digital currencies, particularly stablecoins, from your customers.

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In-person payments

You can charge a customer’s card in person when you create a one-off payment: the customer taps their card or phone to the admin’s phone. Available only in the admin mobile app on Android. Manage Tap to Pay

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What data is synchronized to Stripe

Upon a successful payment or adding a payment method, the integration creates a customer on Stripe. The following information is synchronized:

• For users: Full user name, email, legal business name, address, and description of payment.
• For companies: Full company name, legal business name, address, and description of payment.

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Identify users’ transactions in Stripe

You can easily find users’ transactions in the Stripe dashboard by clicking View in Stripe on the transaction in Spacebring. Alternatively, use the following unique identifiers:

• ID — coincides with ID in the Payment method section in the Stripe dashboard. You can copy the ID of the transaction from the transactions report.
• Time — coincides with the date and time of the transaction in the Stripe dashboard.
• Description — the types of purchases users make, such as room bookings, desk bookings, shop orders, etc.​

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Disconnect Stripe

To disconnect Stripe integration, follow these steps:

1. Go to Spacebring > Integrations page by pressing the menu (…) next to the location’s name > Stripe.
2. Scroll down and press Disconnect. Confirm your choice.

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FAQs

How the surcharge is displayed to admins and customers?

• Members always see the exact surcharge amount clearly displayed at the point of checkout before they confirm payment.

• Surcharge amount is also shown on the invoice receipt.

• As an administrator, you can also view the specific surcharge by opening the transaction details.
• Spacebring syncs surcharge to Xero and QuickBooks Online. ​

What currencies does Stripe support?

Find the list of all currencies currently supported by Stripe in this article : Supported currencies.