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Day pass milestone nudge

Day pass milestone nudge

By Syncaroo
Runs
Every morning

Why hire this agent

  • Your most loyal regulars feel noticed, not just counted.
  • Your team hears 3 days ahead, with enough time to plan a small surprise.
  • The member is never contacted, so the surprise stays a surprise.

Instruction

Add this agent to Spacebring, or copy the instruction when you create an agent yourself. Fill in anything in [brackets] and adjust it to your space.
Every morning at 8:00, look for members whose total number of day passes used, or hot desk day bookings, will reach a milestone within the next 3 days. The milestones are 50, 100, 250, and 500. Count only bookings that weren't canceled. For each member who is about to reach one, email a short message to [your email address]. Include the member's full name, the milestone, the date it's expected, and 2 or 3 ideas for a small surprise or announcement, such as a welcome-back note, a coffee on the house, or a shout-out. Send one nudge per member per milestone, and don't nudge for a milestone that was already celebrated. If no one is close to a milestone, do nothing. Never contact the member, and never offer discounts, credits, or free passes.
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