Release notes

Postpaid credit notes

You can now issue post-payment credit notes for invoices that have already been paid. This gives you more flexibility in adjusting invoices after payment whether for refunds, corrections, or customer credits. It’s a smoother, more professional way to manage after-payment adjustments while maintaining accurate financial reporting and customer transparency.

Required billing fields

Stay fully compliant with automated invoice validation. Our new required billing fields feature ensures all legally mandated information is collected before invoices are issued, saving time and keeping your financial documents audit-ready. Each new customer fills out their billing details during the first payment, so the information automatically appears on all future invoices and receipts—no manual data collection or follow-ups needed.

Other improvements

• You can issue full or partial refunds for external transactions and invoices marked as paid, just like with Stripe or WayForPay payments. This update allows you to correct accidental markings or make necessary adjustments while maintaining a clear payment history for each external transaction.
• The “Transactions” reports for credits, money, and day passes now include Status and Type filters, as well as a detailed breakdown of credit transactions by expiring and permanent credits. This provides clearer insights into all your transaction activity.
• We’ve improved the Contacts section—you can easily invite a customer as a member or add them as a nonmember, making it more intuitive to book or assign a subscription.

These updates are live and available to all customers.

Not using Spacebring yet? Book a demo to discover how it can streamline your billing and other daily operations.

Prepaid credit notes

We’ve introduced credit notes, giving you a powerful way to formally adjust issued invoices without disrupting your billing flow. Credit notes are official documents used to reduce the original invoice amount due to returns, errors, discounts, or overpayments—keeping your financial records accurate and compliant.

Each invoice can have multiple credit notes, and customers automatically receive notifications in the web portal, mobile app, and by email. Credit note amounts must be less than or equal to the original invoice total—if the credited amount matches the invoice total, the status changes from Unpaid to Paid.

Customer account history

Gain complete visibility into every change related to a customer account and who made it. Detailed activity logs allow you to trace updates such as account creation, role or company role modifications, subscription changes, purchases, cancellations, and more. This makes it easy to identify the source of any issue, verify data accuracy, and maintain full accountability across the workspace.

Integrations

• Maya integration: a new payment gateway for the Philippines, Maya, is now available. It currently supports standard payments, with hold + charge available upon request to Maya support.
• Saved cards for Tap: we’ve added card saving for Tap payments—so your customers only need to enter their card details once. Saved cards enable quick one-click payments and automatic invoice charges for subscriptions.
• Stripe new payment options: Stripe now supports crypto payments, PayNow for transactions in Singapore, PromptPay—in Thailand, Pay By Bank—in United Kingdom, and Przelewy24—in Poland. These payment methods are available for one-time payments.
• Direct Stripe transaction links: you can now open a direct link to Stripe from your Spacebring transaction records—making reconciliation faster and more transparent.

Other improvements

• Money balance feature: You can now record customer credit or debts, and the balance will automatically be applied to the customer’s next invoice. This simplifies payment handling and reduces manual adjustments.
• Cancel subscription button: users can now easily request subscription cancellation. When clicked, a support ticket is created automatically, and the user is redirected to it for confirmation. The option appears only if Support is enabled.
• Landing page indexation control: you can now decide whether to enable or disable search engine indexation for their public landing page. It’s enabled by default, but you can toggle it off anytime.

Watch our latest product webinar to see these features in action and learn how to make the most of them in your workspace.

We’ve improved the way occupancy is tracked and displayed, giving you the flexibility to view the utilization of different resource types and leverage the most relevant data.

Instead of a single occupancy rate, you can now see a breakdown by resource type—offices, hot desks, meeting rooms, parking, equipment and more. This means you can:

• Identify which areas are underutilized and where demand is high.
• Plan expansions or reconfigurations based on actual usage.
• Optimize pricing and memberships for specific resources.

The occupancy timeline has also been moved to the new Assignments page and is now visible to all admins—even if they don’t have Analytics permission. This ensures that your team always knows how resources are being used over time and collaboration runs more smoothly.

Other improvements:

• Brivo integration with in-app unlocking: customers can now unlock Brivo doors directly from the member web portal or mobile app. They simply navigate to the Access page, select the correct lock and open the door.
• New address section: organizations, memberships and companies now have dedicated fields for legal business name, address, and tax ID. If these fields are filled in, the data is automatically displayed in PDFs (e.g. invoices). If they are left blank, the system will continue to use the old invoice data.
• Klarna for Stripe: customers can now pay via Klarna, a "buy now, pay later" option that expands flexible payment methods.
• Improved invoice format: clearer summaries with better visibility of tax and discount details. You can now choose to display amounts in the invoice and receipt breakdown (unit amount, amount and subtotal) with or without tax.
• Bulk upload of companies: upload multiple companies at once to speed up setup and onboarding.
• Equipment discounts for subscriptions: you can now add equipment discounts to plans and subscriptions to make pricing more flexible.
• New tooltips in Support: hover over a requester on a support ticket to quickly check or open the company details, including larger photos.

These updates are already live and available for all customers. 

Not using Spacebring yet? Book a demo to see how it can simplify your workspace operations.

Running your shop and member benefits is now easier. From tracking product availability to promoting items with AI, new features simplify management and boost engagement.

We’ve extended the same effortless promotion you already know from events to both shop products and member benefits. With AI-generated posts, you can instantly highlight new arrivals, reignite interest in existing products, or showcase exclusive perks to your community on the Feed page. 

Each draft is automatically pre-filled with the right details—image, description, and a direct link to order or claim—so all you need to do is edit if necessary, and publish with one click.

Now you can also add limited quantities to product options, ensuring members see accurate availability before making a purchase. For example, if only 2 items remain in stock, the “2 left” icon appears, and if the option is sold out, the “Out of stock” icon is shown.

This feature makes inventory management effortless: the system automatically tracks all sales for each product and closes sales once the available stock is sold out. This helps prevent overselling, keeps your stock information accurate, and gives customers a clear, seamless shopping experience.

Log in now to discover the new features, or book a demo if you’re new to Spacebring.

Managing refunds just got more flexible. In addition to complete pay backs, you can now also make partial refunds for processed payments directly via the admin dashboard. No workarounds, no waiting—just seamless control over your transactions.

This is particularly useful if a customer cancels late. Instead of just refunding the full amount or nothing at all, you can refund the payment partially according to your custom cancellation policy (e.g., 50% if canceled 1 hour before, 75% if canceled 2 hours before), or as a gesture of goodwill to maintain a good relationship with customers.

And that’s not all. To keep your records crystal clear, receipts now automatically reflect refunds, so you and your members have accurate, up-to-date payment information at a glance.

This update simplifies refund management, saves time, and helps maintain the trust of your members by keeping financial records transparent and accurate.

Go to Spacebring to experience more flexible payment management right away.

Our latest update brings more control, clarity, and automation to your space management. From access restrictions to smarter membership approvals—what's new:

• Users can be limited to one day pass per day. This complements the existing “Unlimited” option, reducing manual oversight and making access predictable and manageable.
• You can select the National Bank of Ukraine (NBU) as a data source for alternative currency exchange rates—great if you need to issue invoices based on the official exchange rate rather than market average provided by fastFOREX.
• We've redesigned how payment issues are handled with Stripe integration. Now a disputed payment no longer changes the invoice status, it remains marked as paid. We also preserve any associated items such as bookings, orders, or event tickets rather than deleting them. Instead, you are notified of disputes to review and act on them.
• You can choose to enable automatic approval of membership requests created by company managers.This new feature is available when creating or editing a company, allowing you to onboard new tenant employees hands-off and without hassle.

Each improvement is designed to give you more control, reduce manual effort and streamline your space management—just in time to celebrate the spirit of collaboration. Happy International Coworking Day!

We’ve made big improvements to how you collect payments—empowering you to charge any saved payment method, make one-off payments, and handle exceptions with ease.

One-off charges for users and companies

Sometimes it’s necessary to collect a payment outside the usual flow of products or services. With one-off payments, you can now charge your customers immediately without having to send an invoice. This is a faster and more flexible way to process single payments on demand.

One-off payments are supported if your connected payment gateway allows stored payment methods, such as Stripe, WayForPay, plata by mono or Fondy.

Multiple payment methods & on-behalf charging

You can now choose any saved payment method when charging a customer’s invoice. This gives you more flexibility and avoids unnecessary back and forth—if the default card doesn’t work, you no longer have to ask the member to change it.

When you create a booking on behalf of a member, you can charge one of the saved cards immediately. This simplifies customer service, and speeds up the process when members ask you to book something for them.

These updates are already live and available to all customers. Not using Spacebring yet? Book a demo to see how it can simplify your workspace operations.

Introducing a monthly calendar view for your events. A new way to see the big picture, and plan for the long term—a clear, complete overview of upcoming events in your workspace. Here’s what’s new:

• On the Events page, there's now a "Calendar" tab that lets you switch between list and monthly views.
• Each event is clickable—you can open the event card directly in the calendar.

This update makes it easier for both members and external attendees to explore and join events—they can see all upcoming events for a month at a glance in the member web portal. 

And soon, this calendar view will also be available in the member mobile app as well, helping your community stay connected and informed on the go.

Use the monthly calendar view today, and get clarity on your events with just one click.

Spacebring’s customer support is already highly acclaimed—award-winning on G2, and loved by you, our customers. That’s because we truly care about your success.

But we know that sometimes you need more. Whether you're scaling fast, or onboarding a large team, an extra layer of support can make all the difference.

That’s why we’re excited to announce that our Premium Support add-on, which was previously only available for Enterprise customers, is now offered across all plans.

What you get with premium support:

• Priority chat and email: your inquiries are handled first.
• Call support: get access to a direct phone line to reach our team.
• Unlimited on-demand support sessions: book as many one-on-one sessions as you need.
• Optional SLA (Service Level Agreement): for teams that require guaranteed response times.

And the best part? You can purchase it directly in your Spacebring admin portal: go to Network settings > Billing page, and select Premium Support to get started right away.

New to Spacebring? Book a demo, and see how premium support can keep your business running smoothly.

We’ve upgraded your writing experience with a modern, streamlined rich text editor that brings clarity, speed, and simplicity to text writing.

• When creating feed posts, location guides, and descriptions for plans, resources and events, you can preview your text thanks to the real-time preview. No more editing raw markdown.
• Still love markdown? Continue using all your usual shortcuts and syntax without interruption.
• A floating formatting menu appears when you highlight text, keeping the editor clean and distraction-free.
• Use familiar keyboard shortcuts: ⌘+B (Ctrl+B on Windows) for bold, and ⌘+I (Ctrl+I on Windows) for italic to create text faster.

The new editor is live and ready for you. Start writing with a smoother, more intuitive experience today.