Release notes

Running your shop and member benefits is now easier. From tracking product availability to promoting items with AI, new features simplify management and boost engagement.

We’ve extended the same effortless promotion you already know from events to both shop products and member benefits. With AI-generated posts, you can instantly highlight new arrivals, reignite interest in existing products, or showcase exclusive perks to your community on the Feed page. 

Each draft is automatically pre-filled with the right details—image, description, and a direct link to order or claim—so all you need to do is edit if necessary, and publish with one click.

Now you can also add limited quantities to product options, ensuring members see accurate availability before making a purchase. For example, if only 2 items remain in stock, the “2 left” icon appears, and if the option is sold out, the “Out of stock” icon is shown.

This feature makes inventory management effortless: the system automatically tracks all sales for each product and closes sales once the available stock is sold out. This helps prevent overselling, keeps your stock information accurate, and gives customers a clear, seamless shopping experience.

Log in now to discover the new features, or book a demo if you’re new to Spacebring.

Managing refunds just got more flexible. In addition to complete pay backs, you can now also make partial refunds for processed payments directly via the admin dashboard. No workarounds, no waiting—just seamless control over your transactions.

This is particularly useful if a customer cancels late. Instead of just refunding the full amount or nothing at all, you can refund the payment partially according to your custom cancellation policy (e.g., 50% if canceled 1 hour before, 75% if canceled 2 hours before), or as a gesture of goodwill to maintain a good relationship with customers.

And that’s not all. To keep your records crystal clear, receipts now automatically reflect refunds, so you and your members have accurate, up-to-date payment information at a glance.

This update simplifies refund management, saves time, and helps maintain the trust of your members by keeping financial records transparent and accurate.

Go to Spacebring to experience more flexible payment management right away.

Our latest update brings more control, clarity, and automation to your space management. From access restrictions to smarter membership approvals—what's new:

• Users can be limited to one day pass per day. This complements the existing “Unlimited” option, reducing manual oversight and making access predictable and manageable.
• You can select the National Bank of Ukraine (NBU) as a data source for alternative currency exchange rates—great if you need to issue invoices based on the official exchange rate rather than market average provided by fastFOREX.
• We've redesigned how payment issues are handled with Stripe integration. Now a disputed payment no longer changes the invoice status, it remains marked as paid. We also preserve any associated items such as bookings, orders, or event tickets rather than deleting them. Instead, you are notified of disputes to review and act on them.
• You can choose to enable automatic approval of membership requests created by company managers.This new feature is available when creating or editing a company, allowing you to onboard new tenant employees hands-off and without hassle.

Each improvement is designed to give you more control, reduce manual effort and streamline your space management—just in time to celebrate the spirit of collaboration. Happy International Coworking Day!

We’ve made big improvements to how you collect payments—empowering you to charge any saved payment method, make one-off payments, and handle exceptions with ease.

One-off charges for users and companies

Sometimes it’s necessary to collect a payment outside the usual flow of products or services. With one-off payments, you can now charge your customers immediately without having to send an invoice. This is a faster and more flexible way to process single payments on demand.

One-off payments are supported if your connected payment gateway allows stored payment methods, such as Stripe, WayForPay, plata by mono or Fondy.

Multiple payment methods & on-behalf charging

You can now choose any saved payment method when charging a customer’s invoice. This gives you more flexibility and avoids unnecessary back and forth—if the default card doesn’t work, you no longer have to ask the member to change it.

When you create a booking on behalf of a member, you can charge one of the saved cards immediately. This simplifies customer service, and speeds up the process when members ask you to book something for them.

These updates are already live and available to all customers. Not using Spacebring yet? Book a demo to see how it can simplify your workspace operations.

Introducing a monthly calendar view for your events. A new way to see the big picture, and plan for the long term—a clear, complete overview of upcoming events in your workspace. Here’s what’s new:

• On the Events page, there's now a "Calendar" tab that lets you switch between list and monthly views.
• Each event is clickable—you can open the event card directly in the calendar.

This update makes it easier for both members and external attendees to explore and join events—they can see all upcoming events for a month at a glance in the member web portal. 

And soon, this calendar view will also be available in the member mobile app as well, helping your community stay connected and informed on the go.

Use the monthly calendar view today, and get clarity on your events with just one click.

Spacebring’s customer support is already highly acclaimed—award-winning on G2, and loved by you, our customers. That’s because we truly care about your success.

But we know that sometimes you need more. Whether you're scaling fast, or onboarding a large team, an extra layer of support can make all the difference.

That’s why we’re excited to announce that our Premium Support add-on, which was previously only available for Enterprise customers, is now offered across all plans.

What you get with premium support:

• Priority chat and email: your inquiries are handled first.
• Call support: get access to a direct phone line to reach our team.
• Unlimited on-demand support sessions: book as many one-on-one sessions as you need.
• Optional SLA (Service Level Agreement): for teams that require guaranteed response times.

And the best part? You can purchase it directly in your Spacebring admin portal: go to Network settings > Billing page, and select Premium Support to get started right away.

New to Spacebring? Book a demo, and see how premium support can keep your business running smoothly.

We’ve upgraded your writing experience with a modern, streamlined rich text editor that brings clarity, speed, and simplicity to text writing.

• When creating feed posts, location guides, and descriptions for plans, resources and events, you can preview your text thanks to the real-time preview. No more editing raw markdown.
• Still love markdown? Continue using all your usual shortcuts and syntax without interruption.
• A floating formatting menu appears when you highlight text, keeping the editor clean and distraction-free.
• Use familiar keyboard shortcuts: ⌘+B (Ctrl+B on Windows) for bold, and ⌘+I (Ctrl+I on Windows) for italic to create text faster.

The new editor is live and ready for you. Start writing with a smoother, more intuitive experience today.

We’re excited to introduce custom resource schedules that give you more control over when your resources are available. With this update, you can now set individual schedules for specific resources, regardless of your location's operating hours.

Whether you run a coworking space, or a recording studio, your schedule is now much more flexible:

• Let members the option of booking rooms outside office hours.
• Set up evening-only availability for a recording studio to avoid noise conflicts.
• Manage rooms that members book exclusively on certain days of the week.
• Offer childcare or physiotherapy rooms at fixed times.
• Open event spaces for bookings at the weekend or after hours.
• Make parking spaces available only at certain times.

If you are already a customer, enable the custom schedule for any resource, which automatically overrides the location's default schedule.

Not a Spacebring user yet? Book a free demo to learn more about the potential benefits for your space.

Introducing AI-powered event promotion—your new time-saving assistant in the community feed. The "Promote" feature uses AI to automatically generate a draft feed post, making it faster and easier to spread the word about your events.

Here’s what makes it great:

• Fast and effortless: save time and skip the blank page struggle. Just click on the "Promote" button next to the event, and you’ll immediately see a “Create post” tab with an AI-generated text that includes your event details, an image (if added), a short description, and a direct link to the event's registration page. You can easily edit the content before clicking "Post" to publish it, and increase the visibility of your event with just a few clicks.
• Privacy powered by Google: this feature uses Gemini for Google Cloud technology to generate high-quality feed posts. According to Google, your data is not used to train AI models—all content remains private and secure.
• Fully controlled: AI suggestions are clearly marked with purple sparkles, and stay out of your way until you need them. They only activate when an admin manually clicks the "Promote" button.

Try it out the next time you create an event, and watch your community engagement grow.

We’re continuing to refine Spacebring with updates that give you more control, and deliver a better experience for the community.

What’s new:

• Stripe setup is now more flexible with a payment configurations section under Integrations > Stripe. You can choose which payment types you want to allow, e.g. only direct debits for invoices to reduce fees.
• Full support added for New Zealand BECS direct debit via Stripe—works seamlessly just like existing bank payment methods.
• An all-new Administrators page displays the owner who has primary responsibility for managing your organization’s Spacebring account and subscriptions, as well as all administrators at your locations. This makes role transitions seamless and transparent.
• You can set a limit of two or three active free bookings per person, helping to ensure that access to meeting rooms is fair for all.
• The "See translation" button, available in feed posts, product and event descriptions, helps make your content more accessible to tourists and visitors who speak different languages. We've upgraded the translation engine from AWS to Google Translate, which improves the accuracy, tone and natural flow of translations in all supported languages.

Start using the new features today, and give your members a smoother, smarter experience—powered by Spacebring.