Administrators can now manage floor plans directly in the app and determine who can access them.
Visualize your space and real-time resource availability with Spacebring interactive floor plans!
Set price tiers for room bookings in your shared space to increase revenue and optimize space utilization. It helps you to provide lower per-hour rates for longer booking duration, special rates for 'half-day' and 'full-day' bookings, or a flat fee combined with variable charges to cover operating costs.
Administrators create price tiers for each room in Settings. When users make a booking, the app automatically calculates the total cost considering the price set for bookings with such a duration.
This exciting new feature is immediately available on the web app to all Spacebring customers and will soon be available on mobile.
Spacebring empowers you to meet customer needs while optimizing your revenue potential!
Introducing the new consolidated Billing page which brings together the customer's invoices, transactions, payment methods, subscription, and billing settings.
Streamline invoicing and payments at your space, while providing transparency to your customers.
Visitors can now search for hosts by the host’s company name, email, phone number, or their name when self-registering on the visitor display. Administrators determine the searchable data.
This is beneficial for users who don’t know members personally yet, and recognize them only by the business name or other contact details rather than their personal name.
Enable new host search options now to provide a phenomenal visitor experience.
The visitor display will reflect new ways of the host search with the new mobile app version.
Introducing a more comprehensive Occupancy solution.
Optimize your space utilization and lease management with Spacebring!
Now, you can assign resources to individual users and allocate one or several seats to your customers.
Book a demo to get equipped for effortless inventory management, occupancy tracking, and lease and sales planning with Spacebring.
Set up requests to book resources and sign up for plans. It is a great way to showcase all your offerings and let people apply for those that require verification, approval, and any other additional steps before the purchase.
Tailor the booking and sign-up processes to your unique needs with Spacebring. Book a demo to see how it can upgrade your workspace today!
Each order now has a status: New, In Progress, Completed, or Canceled. This allows administrators to manage order processing effectively and offers users improved visibility regarding their purchases' status.
Learn more about other great solutions in Shop and how they can help you drive additional revenue.
Introducing font selection for your web apps.
You can now choose from 21 popular fonts to align the app's appearance with your brand identity. The selected font will be applied consistently across all pages, buttons, and descriptions throughout the web app.
Owners can already set the preferred font by going to the Network Settings > Appearance page and enjoy an enhanced web app appearance that better reflects the coworking space brand.
Administrators can combine different plans within one subscription by adding subscription items and effortlessly adjust the items' quantity.
A new solution allows you to easily allocate different membership tiers, such as a hot desk and a dedicated desk, to a single customer via a subscription.
If the customer purchases several of the same plans at once, the total price, credits, and day passes can now be instantly increased by multiplying the selected item in the "Quantity" section.
The Analytics page also reflects the change and displays the subscription volume by plan and the number of subscription items by specific plans.
Take your subscription management to a new level by automating invoicing and payment collection with the powerful Spacebring solution.
Spacebring is now integrated with plata by mono, a powerful Ukrainian payment gateway to provide more flexibility in accepting payments.
Connect plata by mono to your app to enjoy the following benefits:
Book a demo today to discover how Spacebring can provide hassle-free payment solutions for your space.
Feed now features the five most popular hashtags. They are ranked based on their usage in posts for the past six months, giving users a quick snapshot of what content is currently trending in Feed. Users click on the hashtag and see a page with related posts.
Use more hashtags in the app to boost user engagement and cultivate more connections among members through a collaborative Feed.
Introducing small yet useful enhancements to your app:
Contact us to book a demo or learn more about Spacebring.
Issue proforma invoices to give a heads-up on the costs of your services before sending the official invoice. It helps you to comply with the invoicing regulations specific to your country.
Consistent and accurate invoicing helps automate revenue, and it's so easy with your app. Book a demo to see how Spacebring can help.
Every new or past order has a unique reference number for convenient management.
With Spacebring, you can introduce a one-stop shop for products and services in your coworking space app and offer your members a fantastic online shopping experience.
Automate access to printing with our latest integration with ezeep Blue, a cutting-edge cloud printing solution.
Streamline printing operations in your space and save time by enabling ezeep Blue integration with Spacebring.
Differentiate permissions for location administrators to grant team members access only to specific aspects of the app.
Differentiating permissions is great for networks with multiple locations where you have many team members and must avoid unauthorized changes, ensuring that critical data remains secure.
Spacebring customers on the new Pro and Enterprise plans can enjoy customizing permissions on the web app.
Introducing the Parking solution designed to streamline bookings of the parking spaces.
Experience seamless parking management with Spacebring, empowering your coworking space operations.
Enjoy streamlined invoice and visitor management with the latest updates to your app:
Book a personalized demo to witness firsthand how Spacebring can automate operations in your space.
Promote your mobile apps with a branded sticker template and watch your downloads soar.
Now, owners can get a sticker pack featuring the logo, brand colors, and QR code to mobile apps from the Network Settings > Mobile Apps page.
It allows you to have a ready-made design for a QR code, which you can place in the space or include in your marketing materials. Thus, users will find your apps much easier on the App Store or Google Play.
If you don’t have mobile apps yet, order them with Spacebring now and manage your space on the go.
Administrators can now attach files of all formats to users' and companies' profiles in the Community. It streamlines managing customer information, allowing administrators to store and access important documents such as contracts in one centralized location.
A new solution is available on the web app and will soon be available on mobile.
We hope it brings you even greater flexibility and convenience in your customer management with Spacebring.
Introducing interactive floor plans to empower administrators to monitor space occupancy efficiently and help users book resources visually. This new in-house solution replaces the retired Archilogic integration and provides more flexibility and cost-efficiency.
The floor plans are available as a paid add-on, and all Spacebring customers can request it by contacting support.
Now, administrators can set custom tax rates for plans, subscriptions, add-ons, and events 🎉.
It enables better control over financial operations since there are even more possibilities to sell services with different tax rates and tax-exempt services.
Take advantage of this feature and explore other benefits of using the app for processing payments.
All offices are now conveniently listed under a dedicated Offices page, while the Desks page exclusively showcases hot and dedicated desks.
It is now more intuitive than ever to browse available offices and submit applications on a new page.
Ready to elevate the leasing experience of your offices? Schedule a demo to see how the app can transform your workspace.
Introducing small but powerful enhancements that simplify location management and amaze your users 💪.
— The visibility of the Rooms, Desks, Events, Shop, and Benefits pages adjusts dynamically based on the highest visibility level of the added resources. For example, adding a room with “Public” visibility automatically makes the Rooms page public.
— Integration with the Fondy payment gateway allows users to add new payment methods on demand.
— The grace period for room and desk bookings in integrations with SALTO KS and Kisi has been extended to 30 minutes instead of 10.
— The visitor display now boasts a better welcome message to facilitate a seamless visitor check-in process.
The Occupancy page now displays all rooms in addition to desks and calculates the space occupancy rate 📈. This update enables gaining the occupancy insights of the whole space at once.
What’s new:
— Administrators can view a real-time occupancy rate for all zones, including hot desks, dedicated desks, and offices, under the "Occupancy" tab on the Analytics page.
— By going to Analytics > Occupancy, administrators view all free and assigned resources, while Rooms and Desks pages display only available resources.
— Administrators can easily view the start and end dates of a specific room or desk rental by hovering over the rental timeline. Also, the app shows rentals from the current month for the next 12 months, ensuring a convenient overview on a single page for the following year.
Boost your future sales with Spacebring by making data-driven decisions and improving how your space is used 💥. Book a demo to see how these updates can work out for your space.
The Rooms page now shows the enhanced calendar of all rooms, consolidating essential information and availability on a single page 📅.
🔍Users quickly find available rooms for the necessary meeting time and can view room photos and prices from the calendar or read more details by tapping the ⓘ icon. Additionally, users can click on the title of a specific room to open its separate calendar.
The update is available on the web app and coming to the mobile with the next release.
Explore more exciting solutions for managing room bookings for your coworking space ⭐.
Administrators can now manage the space via a single Settings page ⚙️. It ensures a centralized setup experience and allows seeing pages from the users' perspective ✨.
The latest update includes:
— Rooms can now be created, edited, or deleted from the Locations > Settings > Rooms page. The change also applies to desks, which can be managed via the Locations > Settings > Desks page. When administrators visit the Locations > Rooms or Locations > Desks page, they view it the same way as members.
— Administrators manage categories for benefits and products from the Locations > Settings > Shop or Benefits page.
— Managing credits and credit packages is now unified and available via the Settings > Credits page.
From now on, administrators can organize hot desk plans more efficiently by giving a certain number of day passes within a specific period 🎉.
Members can book hot desks with a day pass and track their remaining day pass balance in the app. It simplifies the desk occupancy tracking and monitoring of day pass utilization per each user or company ⚡.
Discover how else day passes can benefit your space, and book a demo with us to take your business to a higher level!
Welcome a bunch of enhanced solutions to improve users' experience 🎉.
📧 We have migrated to a more robust email service provider, which will result in even better delivery of all transactional emails to the users. Ensuring service reliability and stability has always been our top priority, and the latest enhancements underscore this commitment.
🎯 The Network Settings page is now exclusively accessible to owners and available directly from Spacebring marketing site.
💸 "Room Bookings," "Desk Bookings," "Events," and "Orders" custom reports include the payment status to help with tracking the number of successful and failed payment attempts for these services.
👥 Users now have the option to select "Public" visibility for their name, displayed on bookings and events.
Introducing an application flow for available offices to streamline communication between leads and administrators.
Key Changes:
Enjoy improvements to invoicing, managing users' data, and benefit applications with the latest solutions released:
📃 Notifications & PDFs for voided invoices
All voided invoices have a PDF now, which is useful for accounting purposes. Also, users receive email and push notifications when the invoice is voided, which helps them stay informed about administrators' actions.
❌ Deleting nonmembers
Administrators can manage the nonmembers in the app, keeping only the necessary ones and deleting the rest for a clean users’ overview.
📊 Creation date for users and companies
The "Users" and "Companies" custom reports now include the creation dates of customers. It helps to track what users and companies have interacted with the location for the first time.
📈 Benefit applications numbered
Each benefit application has its distinctive number, allowing users to manage and monitor applications sequentially, with the most recent ones taking the lead.
Book a demo and see how those updates work!
Enjoy a more dynamic and engaging chat experience! Now, users can attach images, videos, and other files of various formats directly via 1:1 chats 💬.
The update is already available on the web app and is coming to mobile with the next release.
Get started with chats and seamlessly connect with your community through the app ✨.
This update declutters the Community page, dedicating it to user and company management only, while plans and credit packages are now conveniently managed on the Settings page.
Key Changes:
Our latest update expands the capabilities of subscription management, introducing the option to set precise end dates for subscriptions.
Key Changes: Previously, subscription cycles were limited to a maximum of 13 or set to renew indefinitely.
This update replaces the cycle count by providing the possibility to create subscriptions for long-term ranges of several years with the exact subscription end date.
Also, administrators can select cycle shortcuts to set the subscription end dates faster.
Ready to elevate your subscription management? Book a personalized demo and see the difference.
We are introducing automatic refunds for room bookings, desk bookings, and event tickets purchased via the app with Stripe integration.
Key Changes:
This reduces manual work around refunds while also improving user experience by removing roadblocks, as now users don't have to contact administrators to request the refund.
Learn more about refunds and our integration with Stripe.
Introducing an incredible addition to the location schedule — selecting closed days 📅.
Now administrators can choose when the space must be closed for public holidays or any other reason. It helps you with the following:
— Automatically block all rooms and desks in the calendar on closed days. No need to block days manually anymore 🪄.
— Differentiate closed days for members and nonmembers.
Feel free to choose closed days for your location on the web app right now and enjoy more automation with Spacebring 🔥.
Check out the latest enhancements to your favorite coworking space app.
🚀 The web app's side menu has been decluttered. Links to the Information, Analytics, and Settings pages now appear next to the location's name.
🔗 Users can open a desk without logging in now (if public visibility is enabled.) It simplifies the booking experience and better integrates with your marketing site. The update is already available on the web app and coming to the mobile with the next release.
🇨🇦 Canadian customers can now accept pre-authorized bank debits (PADs) for invoice payments, bypassing credit cards and saving on fees. Accept payments with Stripe integration
🧾 Ever wondered who those active users were last month? The complete list of active users is now downloadable from every Spacebring invoice footer.
Thank you for your continued partnership throughout 2023; we eagerly anticipate another year of growth and success together in 2024! ✨
Introducing invoice proration to make subscriptions more flexible 🔥.
Administrators can now set subscription renewals to the first day of the month, allowing for automatic proration of invoices and a standardized billing cycle. This simplifies payment tracking and eliminates the need for manual calculations.
— Members who start before the first day of the month receive the prorated invoice with the amount calculated automatically. The proration also applies to the expiring credits in the plan, so members receive fewer credits for the shorter subscription period. Learn more — All further subscription renewals happen on the first day of the month, allowing administrators to receive all payments on the fixed date.
Feel free to try it out and streamline invoicing in your space. Leave us a glowing review on G2 if you enjoy this news 🌟.
Introducing a streamlined way to track desk occupancy and assignments in the app 🎉.
• Effortlessly create and edit room and desk assignments when creating a company subscription. The assignments automatically expire with the subscription, simplifying space management.
• Conveniently monitor desk occupancy timelines, which now reflect the company subscription term.
These improvements are already live on the web and will soon extend to mobile. If you love this update, a high five on G2 would be greatly appreciated. Thank you for being with us! 🧡
This Black Friday, set your coworking space up for success with our exclusive offer! 🎁
Receive a complimentary bonus of up to 100 additional users for a year, absolutely free with any plan upgrade or new sign-up. This incredible offer, valued at up to $1,570, is designed to significantly expand your user capacity and enhance your coworking space's capabilities ✨.
📌 How to get the offer?
For customers: Upgrade to our Essential, Pro, or Enterprise plans, or enhance your experience with our Mobile Apps add-on. Get the offer
For newcomers: Book a personalized demo and sign up for Essential or higher plan.
📅 Hurry, the promotion ends on December 1st!
We are introducing the ability to accept payments for invoices from nonmembers 💸.
It can be helpful when you have a nonmember in the space and need to invoice them for additional services such as the equipment rental or additional hours on top of today's booking.
Administrators can now invoice such users without inviting them as members. Wondering how to take advantage of it?
1️⃣ Administrators pick a nonmember on the Locations > Community > Nonmembers page and issue the invoice. 2️⃣ Nonmembers receive the invoice via email and pay using any available payment method in the connected payment gateway. If the app has Stripe connected, administrators can benefit from accepting invoice payments with a direct debit to save on costs.
The enhancement is already available on all platforms, so feel free to streamline your invoicing process today 💪.
Allocating and managing tickets is a breeze with a new search bar on the Support page⚡.
Now, users can quickly find tickets by simply typing in the ticket type, status, ticket number, assignee or requester name, or any word from the ticket description in the search bar. Manage a ticket
The enhancement is live on the web app and is coming to the mobile this month. Take advantage of this update to streamline your support ticket management now 🚀.
We are introducing an easier way to find detailed member and nonmember information 🎉.
Earlier, to see complete data about users, administrators had to search for them manually on the Community page. Now, by simply clicking on a user name from the Notifications, Rooms, Desks, Benefits, or Shop pages, the redirection to the user's profile under Community happens immediately.
The enhancement already works on the web app and is coming to mobile with the following release. Try out the improved navigation now and stay tuned for more updates 🔔.
Now, it's even easier to keep your financial records organized with the ability to void an invoice instead of deleting it.
— When customers request invoice changes, effortlessly cancel the invoice by voiding it. Void an invoice
— Paid invoices cannot be deleted anymore and stay in the app to reflect the revenue correctly.
— Only draft invoices can be deleted. Delete an invoice
These updates help align your invoicing with recognized accounting standards and eliminate human errors. The changes are live on the web and coming to mobile with the following release.
We're thrilled to introduce a series of new features and improvements to the platform, further streamlining your coworking experience. Dive into the details below:
1. Enhanced Reports
• Invoices: Stay updated with our new "Invoices" report, showcasing detailed insights about invoices generated at your location. Plus, direct download links for invoice PDFs make record-keeping more straightforward. • Transactions: We've refreshed the "Transactions" report by including the receipt PDF download links and added more data on how payments were executed, for example, whether it's via payment gateways like Stripe, Mercado Pago, or other methods. • Invoice Items: This report now showcases taxes as percentages for individual invoice items to enhance your accounting practices and help you keep track of tax rates on various items.
2. Enhanced Invoicing
• Stripe Disputes: If a payment dispute arises, the associated invoice on Spacebring will promptly reflect it as unpaid, and administrators will receive a notification about the payment failure. • Subscriptions: If a future-starting subscription is canceled, its associated auto-invoice will automatically be deleted, ensuring clutter-free record keeping.
3. Enhanced Rooms and Desks
• Add to Calendar: Users will love this! After a successful meeting room booking, users can now add it to their work or personal calendar. This feature is live on the web app (with Google Calendar) and will soon roll out on mobile apps (with the device's default calendar.) • Office Assignments: Administrators now see who occupies the office directly from the Desks page, with the company name appearing under the desk title.
We are committed to providing you with the best tools and experiences. Thank you for being a part of the Spacebring family!
We're thrilled to announce two exciting updates that will supercharge your advertising and analytics capabilities:
1. Meta Pixel The new Meta Pixel integration empowers you to: • Create ad audiences using your app's user data. • Track and measure critical app events, like successful purchases, in real-time. • Optimize your ad campaigns for maximum ROI.
The integration is now available to connect from the web app for Essential, Pro, and Enterprise plans. Learn more
2. Google Analytics Utilize the enhanced Google Analytics integration to: • Get comprehensive insights into user behavior and app engagement to boost conversion rates. • Track and measure important app events like log-in, payment start, payment success, and more. • Link your Google Ads account with Google Analytics to optimize ads campaigns for specific events.
The integration is available with the Mobile Apps add-on. Learn more
These updates will help you reach greater results with your app and marketing site integration and gain more customers by using app links in your ads. If you're satisfied with our efforts, please consider sharing your positive experience with a review on G2!
We recently introduced a universal location schedule feature that allows you to set the opening times for members and nonmembers.
Today, we're excited to announce that we've made it even easier for your customers to view your opening times by featuring your schedule on the Information page. Head to the Information page to check out the new section and make any necessary adjustments on the Locations > Settings > General page. Configure the location schedule
This improvement is live on the web app and will be available on mobile in the next release. We hope this makes it easier for your customers to find your opening times and enjoy your services!
Exciting news: the Nonmembers page now includes all users who've ever applied for benefits, booked rooms or desks, joined events, or purchased a shop product. Why it's great:
Ease of Access. Find all user info easily: members' and nonmembers' contacts and entire account history are now accessible. Head straight to Locations > Community > Nonmembers to view.
Efficient Marketing. Use reports to export nonmember data for targeted campaigns.
Boost Business. Expand your coworking community with 1-click invites for nonmembers to become members.
Ready to use? It's already live on all platforms. Grow your coworking business today!
Loving the recent updates? Help us build the best coworking platform by leaving a positive review on G2. Thank you! 🧡
We're excited to introduce significant improvements to Analytics:
Flexible Data Visualization: Now, you can choose date ranges (days, weeks, or months) for charts, offering a more comprehensive view of your data, including the past year.
Payments: Easily track payment volume to gain better financial insights.
Lightning-Fast Loading: Experience quicker loading times on the Analytics dashboard for a more efficient user experience.
Designed to provide you with greater control and insights, these enhancements are available immediately on the web and coming to mobile in the next release. We would love to make Analytics more helpful to you—please share your insight with us on what you love and what seems to be missing.
Have you ever noticed that new member invitations sometimes end up in the spam folder? Boost your email deliverability and highlight your brand by applying a custom email address to transactional emails. Your users will receive welcome emails, invoice reminders, event ticket confirmations, and other automatic emails from your email address instead of noreply@transactional.spacebring.com.
Previously, this feature was only available to customers on our Enterprise plan. However, we are excited to announce that it is now available to everyone as an add-on. Owners can visit Network Settings > General to check your MAIL FROM address and contact us to customize it. Learn more
We are committed to providing a better white-label experience for your business and will continue to keep you updated on any new developments. Stay tuned!
The new QuickBooks Online integration enables coworking operators to save time and concentrate on their core priorities. 🚀
The integration seamlessly creates QuickBooks Online invoices for both manual and auto-invoices on Spacebring and attaches PDFs to each open invoice. Administrators can now fully leverage Spacebring' Auto-Invoice technology without the need for manual invoice transfers to QuickBooks Online. Automate accounting with QuickBooks Online
The QuickBooks Online integration is immediately available in beta to all customers in the United States. Please give it a try and share your feedback with us at support@spacebring.com. (Not in the US, but need QuickBooks Online? Let us know as well!)
If you're satisfied with our efforts, a thumbs-up on G2 would be greatly appreciated. 🧡
Good news! We’ve introduced a unified Rooms and Desks booking schedule for a smoother experience. 🎉
Plus, Desks will now have public and default schedules, too. The schedule you’ve previously defined in Rooms will apply to Desks, so please configure the location settings on the web app (mobile in the next release).
Efficiency and ease, all in one update!
The new Xero integration simplifies accounting and revenue recognition, allowing coworking operators to save time and focus on what truly matters. 🚀
The integration automatically creates draft Xero invoices for manual and auto-invoices on Spacebring and attaches PDFs to each draft.
Now, administrators can take full advantage of Spacebring' Auto-Invoice technology without transferring the invoices over to Xero manually. Automate accounting with Xero
The Xero integration is available immediately in beta to all customers at no extra cost. Please try it and send us all your feedback to support@spacebring.com. If you’re happy with our efforts, we'd appreciate a high five on G2. 🧡
We're pleased to announce our latest update to custom reports that enhances your reporting experience.
Uncover deeper insights and drive growth with these new reports.
Exciting enhancements have arrived to improve your experience 🚀.
1️⃣ Engaging Landing Page: Now feature videos from the Information page on your landing page. See an example at Volubilis app.
2️⃣ Real-time Notifications: Administrators receive user rating alerts. Mobile push notifications are coming soon!
3️⃣ Unified Booking: Configure Rooms' schedule on the Locations > Setting > General. Desks' schedule is still available on Locations > Settings > Desks page, but it’ll be unified with the rooms' schedule in the coming week for better user experience and scheduling consistency across multiple locations.
4️⃣ Name Visibility Control: Users can hide names on events for enhanced privacy. The option is available under Account > Privacy and Security.
5️⃣ Personalized Invoicing: Users can add personal invoicing details at Locations > Membership > Settings for automatic inclusion in receipts and invoices.
If you found this update helpful, please leave us a review on G2 ✨.
Exciting news! We've revamped navigation on your iOS and Android apps for a faster, more delightful user experience.
🪄 Enhanced Visuals: Enjoy brighter colors and improved contrast on Android for a visually pleasing experience.
⚡ Swift Loading: Say goodbye to delays — faster page loading means more gets done in less time.
🎢 Seamless Transitions: Effortlessly move between app pages with beautiful transitions.
Android users will love the optimized interface built just for them. iOS users experience faster page openings while keeping the iOS aesthetics they know.
Upgrade mobile apps now for smoother, faster, and more delightful navigation. If you love this update, please consider giving us a 5-star rating on G2.
Have you ever wished to provide physical access to meeting rooms or desks for bookers effortlessly? You can now easily achieve this through improved integrations of SALTO KS and Kisi, without any manual effort on your part.
🔒 Select access groups for individual rooms and desks, letting bookers open doors within booking hours only. The enhancement is available for both Kisi and SALTO KS.
👥 The time-bound access to rooms and desks works for members (including booking invitees) and even nonmembers. Now you can welcome hot desks with ease.
🪄 When a booking is updated, the access is automatically synchronized with the Kisi and SALTO KS dashboards. This guarantees a hassle-free experience for all involved.
Configuring access groups for rooms and desks is web-only today and coming to mobile soon.
Your coworking platform gets better every day. Give us a high five on G2!
Introducing a brand new feature designed to amplify the voice of customers of coworking spaces 🔥.
Here is how collecting feedback works:
🔍 Upon successfully completing an action, users may be prompted to rate their app experience on a 5-star scale with optional comments. Users can also leave a rating by opening Account and pressing “Rate.”
⭐ Administrators can view aggregate ratings on the Product Settings page. All details of ratings and comments are revealed by going to the Rating page. The page shows up only if at least one user leaves a rating.
In early results, the average app rating across all Spacebring customers is 4.9/5, which is astonishing and inspiring. We'll work hard to continue delivering a first-class experience to members.
For all Spacebring customers, the Ratings page is already available for free on the web app and is coming to mobile soon. If you love this update, please give us a 5-star rating on G2.
Grow your community and convert leads into customers with the new Nonmembers page. Now, you can access info on users and companies previously added to your community but later removed. In the future, the page will include information on any user that did some action in your app.
✨ View profile information. In the past, if you deleted a user or a company, their information was lost to you. Now, you can easily view past customers' invoices, payments, bookings, notes, credits, and much more. View nonmembers
🪄 Restore data. If the past members decide to come back, effortlessly restore them to the Community page in one tap, saving precious time.
📊 Download nonmembers. Get the data of nonmembers with custom reports. Use it to reach out to your past customers and encourage them to return.
Nonmembers page is already available on the web app and coming to mobile with the next release.
If you love this update, show your support by leaving us a 5-star rating on G2!
Thank you, and have lovely rest of the week.
When users book a desk, they'll see how many seats are available and book one or several ones without the confusion of which one to pick.
🔢 Users can book several seats at once with the new “+” or “-” buttons.
⚙️ Administrators save time by typing the seating capacity as a number instead of manually clicking to add each seat. Add a desk
🚀 This enhancement opens doors to implementing booking a period of time, enhanced occupancy tracking, and more awesome features.
The change is live on the web app and coming to the mobile with the next mobile release.
Join our webinar on July 27 to discover what's new on Spacebring. We'll walk you through all the cool new features and answer your questions during the live session. Register.
Happy booking, and have a productive day!
Introducing the brand-new Mass Invite to help you invite multiple users quickly in a few simple taps ⚡️.
• Easily prepare your user data with the brand-new interactive table. Forget about the hassle of spreadsheet files. Simply go to ** Community** > (...) > select "Invite Multiple Users", paste your data, and tap “Invite”.
• Assign users to companies and configure subscriptions using a convenient drop-down menu. No more copy-pasting of complicated IDs.
• Mass invite directly to a company. Just select a particular company, press the new “Mass Invite" button, and paste the user data.
• Your app will promptly detect and highlight any incorrect data, ensuring that only accurate information is uploaded.
Loving the update? Please, take a moment to give us 5 stars on G2 to inspire our team to keep innovating and pushing the boundaries of what's possible with your coworking space app. 🥰.
Introducing Desks 2.0 to greatly streamline your workspace management 💪. Here's the list of exciting solutions launched to the web app today:
📊 New Desk Types. Enjoy greater flexibility with the new desk types which include hot desks, dedicated desks, and offices. Users can effortlessly filter desks based on their preferred type. Administrators will easily manage desk types, group similar products, and gain more accurate insights on desk rentals through the Analytics page. Explore desk types
🛋️ Offices: New “Office” desk type enables you to clearly indicate the availability of an office and easily assign it to the reserving company. Manage Offices
All desks that have been assigned to the particular company earlier are marked as desks with “Office” type now.
🔀 Assignment: “Limited Access” option is renamed to “Assignment” now and offers a more streamlined way to assign a room or desk to the company.
📈 Improved Occupancy: Monitoring occupancy levels is now more accessible and convenient. By navigating to the Occupancy page, you can quickly check how many bookings you had on specific dates. Dark-colored markings indicate dates with the maximum number of seats booked and you can tap on them to open a full bookings list.
We believe these updates will greatly enhance your experience with desks and look forward to delivering even more exciting news to you soon 🔥.
Introducing more flexibility with Stripe and Mercado Pago payment integrations 💸.
🌎 Those who have Mercado Pago connected, can enjoy accepting any payments with Mercado Pago Wallet now. The enhanced integration allows you to accept purchases with lower costs and faster processing times without any additional setup. Connect Mercado Pago
🇧🇷 Our Brazilian customers now have the ability to accept payments with Boleto for invoices through Stripe. This enhancement aims to provide a familiar and accessible payment option, ultimately streamlining their business processes. Connect Stripe
We believe that these expanded payment options will greatly enhance your overall experience and simplify the payment process.
Have a wonderful week ahead and stay tuned for further enhancements 🔔.
Managing recurring events in your space is now simpler than ever. You don’t need to create them each time from scratch, but can easily recreate them for a future date.
Here's how to get started:
1️⃣ Open your web app and select the event you wish to recreate. 2️⃣ Tap on the menu (...) top right and choose "Duplicate" from the options menu. 3️⃣ The duplicated event will appear instantly, ready for you to customize. Now edit the event to modify the date and save the change.
While the event content is replicated, the attendees from the previous occurrence will not be duplicated. This ensures a fresh start for each instance of the event.
Try out this feature with your community now and enjoy creating more events now ❤️.
Get ready for an amazing Desks page transformation that will take your booking experience to new heights🎉!
Here is what'll be changed:
New Mobile UI: we're launching a sleek new mobile interface on Desks. Choosing your date and selecting the number of seats will be more seamless and intuitive now. Coming with the next mobile release.
Time-range Bookings: we want to empower you to use the Desks page for various use cases, whether it's booking for one day or planning bookings that span several days. New possibilities will become possible very soon from July.
Seats Simplified: in order to accommodate Desks enhancements, we are replacing a seat picker with a seat counter. _ Starting from July you will see a general number of available seats without the confusion of seat numbers to make bookings convenient_.
P.S.🚨If you have used numbered seats for daily bookings before, please, prepare for this change by adding a separate desk for each numbered seat.
We can't wait for all these enhancements released and look forward to delivering an even better booking experience ❤️!
Now, with our newest feature available, you can effortlessly create professional landing pages without the hassle of manual setup or integration.
Here is the list of benefits that new enhancement brings to you:
😍Beautiful landing page. Your root custom domain visitors will now see a stunning new landing page that introduces your space, locations, and mobile apps. Just point people to your custom domain and watch them book, pay, and join.
Some beautiful examples for your inspiration:
🖱️Simple sign-up. Users can easily sign up, and book a room or desk in your location with just a few taps. No marketing website is required.
⚡Effortless customization. The new landing page is available immediately on all plans at no extra cost. Customize the landing page
We plan to expand the capabilities of your landing page going forward. Got a suggestion? Let us know.
Here's a roundup of what we've released and improved in the last two weeks:
• Paystack payment gateway integration for South Africa, Ghana, and Nigeria.
• Tap payment gateway integration for UAE, Saudi Arabia, Kuwait, Lebanon, Egypt, and other countries.
• Stripe’s iDEAL payment method is now available for all payments in the Netherlands: room and desk bookings, event tickets, shop products, and credit packages.
• “Network Allowance” is known as “Cross-location Credits” now. The logic of using credits among several locations was simplified and you can manage it now on the Product Settings > Locations page.
• New Zapier trigger for benefit applications.
• Improved search in Community across all platforms (mobile arriving in the next update).
• Dozens of bug fixes and performance improvements.
Have a wonderful day!
Notifying customers about payment deadlines is crucial, and now you can easily do it with Spacebring. Set the invoice due date for your locations effortlessly, and users will have the specified due date added to each invoice 📅.
— Access the Locations > Settings > General page to set the payment due value. Configure invoicing
— Type the number of days during which users have to pay, and your app will automatically prefill the due date on the following invoices.
By default, the invoice due date aligns with the invoice issue date, but you can change it anytime in your web app.
P.S. 📢 Quick notice on credits. As you know, members can use their credits in other locations thanks to the “Network Allowance” property. In the coming weeks, we are simplifying its settings and transferring this property to Product Settings > General page. You’ll be able to set the same percentage value for credit usage across all locations, so all members can use credits across the network.
Let us know if you need further assistance with the invoices or credits setup 🙌.
Introducing several improvements for an enhanced user experience:
📅 New Desk Selectors: Users can now easily find desks available for the required number of people on a specific date. Simply use the "+” and "-" buttons on Desks to set the number. It is perfect for companies opting for a Day Pass for their entire team, allowing them to efficiently manage the number of seats with just a few clicks.
Update is available on the web app and coming to mobile soon.
🔗 Enhanced Sharing: The link from the "Share" button smartly opens the mobile app only if it is installed on the device. If someone without the mobile app follows the link, they are seamlessly redirected to the web app and can book there.
🌐 "Share" for location guides: All users take advantage of the "Share" button for any guide on a new mobile app version. Whether you are on the move or at your desk, simply copy the link and direct your users to any guide via Support, Chats, or email.
We hope these changes will save you time and increase your daily convenience. Have a wonderful week ahead, and stay tuned for more updates!
Say goodbye to missed opportunities with a new solution for collecting contacts👋.
Now, you'll never overlook anyone who randomly visits your space. Simply ask them to leave their contacts on the visitor display, and you're all caught up! 😎
Here is how you can gather contact information from individuals visiting your space in 3 simple steps:
1️⃣ Update your mobile app to the latest version and enable visitor display. The “Leave Contacts” option will appear right there and is ready to use🚀. Enable leaving contacts
2️⃣ Ask walk-ins to leave their contact data by pressing “Leave Contacts” on the visitor display.
3️⃣ Access a comprehensive view of all saved contacts on the Locations > Visitors > “Contacts” tab in your app, or download the full contacts list with custom reports for your marketing efforts.
If you haven’t tried branded mobile apps yet, order them now to drive your coworking space success with Spacebring.
Hope you enjoy this news and already start using this solution in your space 🧡!
A new solution for improving the payment experience for your customers is out 🔥. Effective immediately, all users will receive a confirmation email right after completing a payment. Let's delve deeper into the details of this update:
— The confirmation email immediately arrives after a successful monetary payment is made online on the Rooms, Desks, Shop, and Events pages, providing users with peace of mind that your transaction is complete.
— The confirmation email serves as comprehensive proof of payment and includes a downloadable tax receipt. It helps your clients easily track their expenses and get receipts for accounting purposes.
— By opening the email, users can see all details of the payment with date, description, and amount, and even show it as a confirmation of their booking or order at reception.
To optimize the processes in your coworking space, kindly direct all customers to check their inbox for the confirmation email if they require a receipt or download it from the app.
With this update, the frequently asked question, "Where can I get the receipt?" will become a thing of the past 😉
Explore this new feature today and stay tuned for more exciting updates!
Timely access to crucial workspace data is important. That's why we're excited to introduce a powerful enhancement — downloading custom reports on mobile. Now you can effortlessly retrieve the data you need, regardless of your location or the urgency of the situation ⚡.
To get the reports, open your mobile app and navigate to the Analytics > hit “Create Report” on iOS or select (...) menu > “Create Report” on Android.
Here is what you get:
One-tap access: with just a single tap on the necessary report type, instantly get what you need without waiting to access your laptop.
Real-time tracking: all data downloaded is in real-time and complete, so the whole information on your space is right at your fingertips.
Cross-platform access: the solution is available on iOS and Android without any additional setup required (just make sure to update your app to the latest version 😉)
We are happy to empower you with more actionable insights and assist in streamlining space operations 🚀.
Let’s rock with week with small, but handy improvements in your app. 😎 Here are the key enhancements:
Improved terminology. To provide a clearer and more intuitive user experience, the page Stream has been renamed to Feed throughout the app. Additionally, we now refer to a product administrator as an "Owner”. These changes do not affect the functionality of the app.
Efficient product options management. If a product option from Shop is out of stock, mark specific options as unavailable. Manage product option availability
Flexible invoicing: When sending a one-off invoice, you may not always want to charge your customer immediately. Now, you have the option to choose between issuing the invoice only or issuing and charging it with a default payment method. Send one-off invoice
We hope you enjoy these quick updates. We're continuously working to enhance your app experience and have even more great things in store for you. Stay tuned for upcoming features. 🪄
We are thrilled to announce that Spacebring is now integrated with the Fondy payment gateway, providing a new and innovative payment solution for businesses across Europe, UK, and Ukraine.
Connect Fondy in your web app now to enjoy the following benefits:
💱 Support of over 100 currencies. Fondy makes it easier for businesses to scale and process payments.
🌐 Global availability. Operating in 39 countries, Fondy is a great option for international coworking space chains with multiple locations.
💳 Multiple payment methods. Your customers can pay with international and local cards in addition to paying with electronic wallets like Apple Pay and Google Pay.
💸 Auto-Pay and saving cards. Spacebring integration saves payment methods for quick payments. It allows your customers to manage their payment info right from the app and enables auto-pay for the invoices.
Fondy is coming to mobile in the upcoming mobile release. Give it a go and let us know what you think!
P.S. To our customers in Ukraine 🇺🇦: we worked hard to deliver this new payment integration as a high-quality alternative to the now defunct WayForPay. We hope it helps your business grow.
Collaboration among members is at the heart of the coworking space. That's why your app is designed to foster connections and help members achieve their goals together. 🤝
To further facilitate collaboration, we are excited to introduce inviting all location users to any room booking by simply selecting the invitees:
👨👩👦👦 While creating a room booking, people can now invite any location user, not just those within their own company. Book a room
🔍 The search only works if the Community page is visible to “Location Members.” Manage visibility
🔔 Invitees receive notifications for the bookings, and keep track of the upcoming bookings on your app’s home screen.
Selecting any invitees already works through the web app and coming to mobile soon. Feel free to try it out, share with your community and check how it improves the way you work. 🔥
We are thrilled to announce several enhancements to provide you with greater convenience and flexibility. These improvements include:
1️⃣ Team management for company managers. Now in addition to inviting new company members, company managers can remove separated employees by themselves through the Membership > Members page. Administrators receive a notification when a user is removed from a company.
2️⃣ Detailed transactions and invoices overview. The app displays the date of when the transaction was initiated without opening it, making it easier to locate and manage previous transactions. Invoices now display the issue date.
3️⃣ More details in custom reports. Administrators can now view more information in custom reports, such as customers' company names and more payment details. Head to Analytics to create custom reports.
4️⃣ Improved interface on Stream. Posting photos and videos has become easier for users. When creating a post, the options for media upload are now readily visible.
We hope these improvements will provide you with more value, and look forward to delivering you even more exciting updates soon 🚀.
With the new feature to create support tickets on behalf of users, you can now provide better support services to your members. Additionally, this new feature brings forth fresh opportunities for your business.
🚚 Handle Mail and Packages
To inform the user about new packages or deliveries, you can create a "Mail and Packages" ticket. The user will receive a push notification and can respond with instructions on what to do with the package. How to handle mail and packages
🤝 Collaborate Better with Teammates
Utilize the feature of creating tickets for other administrators to enhance team collaboration and increase efficiency. This feature can be particularly useful in managing complex customer requests instead of engaging in countless one-on-one conversations. By consolidating customer inquiries in Support, you can gather information and make informed data-driven decisions.
To ensure clarity and prepare for an upcoming feature, we will be changing the term "Members" to "Users." The term "Members" will now encompass both companies and individual users.
Our goal is to help you effectively and efficiently manage your coworking space. We strive to empower you through our platform and are always available to provide support. 🧡
We're thrilled to announce a new system for ordering and updating branded mobile apps. 🥳
🚀To order your apps, simply prepare your app icon and Apple Developer account, and submit them via the Mobile Apps page. Our team will take care of the rest, ensuring that your white-label mobile apps are published promptly.
❤️To update your app icons, prepare your new app icon and upload it on the Product Settings > Mobile Apps page. You can even experiment with different icons, colors, and preview your changes before finalizing the design.
🤩And the best part? With the upcoming mobile release, you'll be able to customize your mobile app branding from the mobile app itself, without having to navigate to the web app. This means that you can manage your branding on the go, making it even more convenient and accessible.
Overall, branded mobile apps are a game-changer for businesses looking to enhance their brand presence and engage with customers more effectively. So why wait? Try it out today and see how it can benefit your business.
We’re constantly working to improve your app’s user experience. Today we are introducing four improvements for both members and administrators:
1️⃣Now, your app saves the sorting order in the Community if you navigate away and visit a member's or company's profile. To try data sorting, go to Community and tap on a column header.
2️⃣Your customers now see the "New Payment Method" option instead of “Money”, contributing to overall interface clarity and intuitive user experience.
3️⃣Customers’ invoicing details now appear on receipts. Your members can go to Membership > Payments > Transactions and find a receipt for successful payments.
3️⃣“Repeat” becomes known as “Renewal”. Creating a subscription has never been easier—just select the number of cycles under "Renewal" to set the subscription end date.
Try out the changes on the web app, and stay tuned for more exciting updates coming 🚀.
We are pleased to announce that PayPal is now available as a payment method. With this integration, your customers can conveniently pay with credit/debit cards or any other payment method associated with their PayPal account. Embrace all of the amazing perks of PayPal integration now:
💳 Accept payments quickly; your customers can pay even without a PayPal account, simply by adding a card or selecting any other local payment options.
🔢 Connect PayPal as a second payment option to give your customers more flexibility to pay online.
🔒 Enhance security with PayPal's advanced fraud protection measures to keep transactions safe with the added layer of security in this integration.
🌎 Operate successfully across the globe with PayPal, which is available in over 200 countries. It can be an ideal alternative if other payment gateways such as Stripe are unavailable.
PayPal integration is free to connect. Just go to Locations > Settings > PayPal to get started. Learn more
PayPal is already available on the web app and coming to mobile upon the next release. If you have any questions or feedback about the PayPal integration, reach out via your app’s “Help” option.
Introducing our latest updates—the new Occupancy page view for desks and offices that will help you track and lease workspace better, and two new custom reports.
📅 View the availability of your desks and offices on a monthly timeline by going to Desks > Occupancy. This tool will assist you in tracking the allocation of office space to different companies and provide valuable insights into the availability of seats for daily booking. Track Occupancy.
🧾 Utilize the new "Invoice Items" report to accurately calculate the revenue generated from individual items or easily export the data to your accounting application.
🛒 Download a report of your Shop orders to gain insights into your customers' purchases during a specific time period.
Create new reports on the Analytics page of your web application.
We are excited for you to try out our new features and share your feedback!
Introducing three updates to enhance your experience and help you better manage your workspace:
⭐ Plans with 3-month and 6-month periods provide more flexibility in running your memberships. You can easily add new period options on the Community > (...) > Plans page.
🔁 People can control subscription’s auto-renewal by utilizing the "Repeat" option when they sign up for a plan.
🧾 Administrators gain access to new report types: desk booking and support tickets.
Check out the changes on the web app, and drop us a message in case of any questions!
We understand that online harassment and offensive behavior can have a significant impact on the mental and emotional well-being of your coworking community. Google and Apple require apps to implement robust, effective, and ongoing moderation of user-generated content, such as profile pages, Stream posts, and more. That’s why we’ve introduced new blocking and reporting features to give your members more control over who can contact them.
🔒 Users can now use the new “Report” and “Block” options on each others’ profile pages. Learn how reporting and blocking works 👀 Blocked users cannot see the name and personal details of the user who blocked them on the Community page, contact them in Chat, or see their booking details. 🔔 The product administrator is alerted on the Notifications page whenever a user is reported.
By giving users the ability to block and report other users, we can ensure that everyone’s privacy is better protected. We hope this update enhances your community’s safety and remain open to your thoughts and feedback!
We are excited to announce the plan sign-up coming to your apps today.
Individual members and companies can start subscriptions with you independently with a few taps. Check out how it works:
🚀 Configure plans for sign-up to select what people subscribe to. 🙋 People can sign up as individual members and companies without your help. Accept the payment, create a subscription, and grant all plan benefits automatically. 🔔 Administrators are informed of new subscriptions on the Notifications page. 🔗 Share sign up links on your social media and marketing site to turn visitors into paying customers.
Join the free webinar this Thursday to learn more about this exciting new feature!
We're committed to making it as easy as possible for coworking spaces of all sizes to get the most out of Spacebring, and our new sign-up process is just one more way we're delivering on that promise. The plan sign-up is available on the web app and coming to mobile soon. So feel free to try it out and let us know your thoughts on this new update!
We're excited to announce the release of three new enhancements that will make your app experience even better.
📈 Improvements to Analytics. Enjoy larger, more user-friendly charts with compact digit charts that provide you with an even clearer overview of your data.
📧 Customizable Email Footer. Add your own company name and address to all transactional emails. This enhances your white-label experience, removing all traces of "Spacebring" branding from your email communications.
🔐 Stronger Privacy Protection. The "Company Members" is now the default value for personal information sharing for names and titles on the bookings. This visibility setting will be applied to all new users. This means that you and your users can feel even more confident the data is protected when using the app. All app users can update these privacy settings on Account > Privacy and Security > Privacy page.
The enhancements are already available on the web app and will be gradually released to mobile. We hope you enjoy these new features, and always happy to chat with you.
Your Community page just got an improvement, and now it's easier than ever to manage your members and companies. Here's what we've added:
1️⃣ Opening the full member’s profile works from the “Companies” tab. Navigate to your companies, tap on a company member, and quickly look up any bookings, invoices, or special notes.
2️⃣ Members’ booking history now includes canceled bookings to help you troubleshoot refund requests.
3️⃣ Phone numbers are available on the profiles of all users requesting to join your location. Tap on the “Call” button under each requester and dial.
4️⃣ “Auto-Invoice” switch has migrated to your member’s and company’s settings for more consistency. Manage “Auto-Pay”
5️⃣ The layout of invoice and receipt PDFs was slightly tweaked for better legibility. We’ve also added the “Bill to” line to highlight the document recipient.
It couldn't be simpler! All these new features are available right away on your web and mobile apps – so why not give them a try and let us know what you think? We're always looking for ways to make your experience easier and more intuitive– so keep an eye out for future improvements!
To make your app more intuitive and in preparation for a new prominent feature, we are clearly separating the terms “Subscription” and “Plan.”
⭐ ”Plan” describes the product you’re selling, its base fee, and benefits. Plans are static and include credits, prices, and discounts, and they can be included in subscriptions. Create a plan
🔄 “Subscription” defines an ongoing relationship between you and your customers. A subscription is a dynamic set of rules that outline when a plan starts and ends, what add-ons it includes, and more. Create a subscription
The new “Subscription” term will pop up on the following pages: — Locations > Community table column and the pages to create or edit the subscription. — Locations > Analytics > Subscription page to see how your business performs. — Your members go to Locations > Membership > Subscription to check the active subscription period and the benefits of a plan.
The changes are coming to the web app today and will apply to the mobile soon.
Stay tuned for an exciting update on subscriptions in February! We’re happy to help should you have any questions or concerns.
Uploading media to your app just got a lot easier with drag-and-drop.
✨ Add multiple photos or videos to the Locations > Information page. To upload anything, tap "Edit" top right, drag your file onto the cover area, and watch it upload in a jiffy!
⚡️ Switch up the cover photos for Rooms, Desks, Shop, and Events with a simple move.
Take a peek at the formats your app accepts and experience the new transformation firsthand!
If you have any questions, just hit the "Help" button within your app.
Sometimes local laws require a different tax rate for certain product categories. Your app now gives you the flexibility to add a custom tax rate.
🧾 Define separate tax rates for custom invoice items. For example, you can collect a deposit with zero tax, or charge a foreign company tax-free.
🛍️ Sell products in Shop with different tax rates. For instance, if alcohol items or food are taxed differently from your other products.
The custom tax rates are available on the web and coming to mobile soon. Set default and custom taxes
We are excited to hear your feedback on this, so don't hesitate to contact support or push ❤️ below.
The holiday season is upon us, and we hope you have a fantastic time. Check out the Spacebring latest enhancements to prepare for more magic with your app in 2023✨.
1️⃣ Refreshed interface of Shop for easier product discovery. We've increased information density, so users see more products at once: the product page has a "More from this category" section and a new layout for widescreen devices.
2️⃣ Information ⓘ buttons are available from the Rooms page. Your customers can now view the room details with a tap.
3️⃣ All users can now see the history of deleted room and desk bookings on the Account page.
4️⃣ New payment method for the Netherlands: iDEAL is now available via Stripe.
The changes are available on the web and coming to mobile with the next release.
Have a wonderful holiday time ahead, and don't hesitate to share your thoughts about Spacebring updates with us ❤️.
The Google Calendar integration is becoming two-way and real-time.
🔄 Easily sync with various booking aggregators (like LiquidSpace) through Google Calendar, serving room availability and preventing booking conflicts.
➡️ Enjoy real-time sync. Bookings and calendar events appear momentarily without a long wait time.
ℹ️ Enable two-way sync only for the necessary rooms. Synchronize room bookings with Google Calendar
The old calendar sync available on the Account page is sunsetting in favor of this two-way Google Calendar integration.
Connect Google Calendar to your app now and prepare to have more new customers from various marketplaces in 2023. 🚀
We hope you love the update and looking forward to hearing from you via support@spacebring.com. ❤️
Invoicing in your app has become even more professional. The PDF invoices and receipts now look beautiful and follow best practices:
📄 Improved document aesthetics and page margins make the look and feel more pleasing.
📌 Your logo helps people recognize your business more easily.
🔗 Streamlined document layout makes it easier to read. For example, your business’ invoicing details and the details of your customers are better separated.
The update is already available across all apps.
We would love to get to your feedback on invoicing. Tap ❤️ below if you love this update or drop us a line to support@spacebring.com.
Enter Chats — a brand new benefit of your favorite app 🚀. Now you can contact anyone with a tap without leaving Spacebring.
💬 Chat with members, non-members, visitors, event attendees, and your team.
⭐ Increase brand loyalty: chats are a seamless part of your branded apps and bring users back with push notifications.
🤗 Benefit your community: members don't need to guess how to contact coworkers. Simply find another app user and send a message.
🛡️ Increase your safety: all chatting history is owned by you and protected by our encryption and hacking shield.
Chats are enabled by default for your apps. To learn more about chats and ask your questions, join our "Introduction to Chats" webinar on November 29.
Tap 🔥 if you love this update. See you at the webinar!
Connecting with your community should be easy. That's why we're introducing a simplified design for contact options and laying the foundation for the upcoming prominent feature.
🪄 The new design of the "call," "email," and "web" buttons better adapts to the OS and streamlines the contact experience.
🆕 You can now add a front desk or a sales phone number to the Information page. People tap a button and call you right away.
🔜 Noticed the "chat" button on a user profile? We're getting ready for a massive new feature: 1:1 chats. Stay tuned for more info soon!
The update is live on the web and will apply to mobile in the upcoming release.
Find this product update helpful? Tap 🔥 below to let us know.
Today we're making using the phone number field easier with several relevant enhancements.
🌎 Your apps now use geolocation and the device's region settings to hint a local country code in the phone number field.
📍 An extra hint below the phone number field shows up now. App users see an example of a phone number with a local country code and don't guess it anymore.
☑️ The hint appears everywhere in the app, including the visitor display for guests.
The update is already available on the latest app version across all platforms.
If you think this update was helpful, tap ❤️ below to let us know we're on the right track.
Over the last weeks, we've been working hard to lay the foundation for the extraordinary things to come. Today we're happy to reconnect, starting with a pleasant update to the room display.
⚡ If members create, edit, and remove bookings, the room display updates instantly now.
🚥 Background colors immediately change even if a new booking appeared a second ago.
Remember to download the last app version to enjoy real-time room display on your device.
Not using the room display mode yet? Use room display
We can't wait to share our upcoming updates, so stay tuned! As always, feel free to send us all your feedback.
While members have more flexible access to your rooms, public customers can usually book only during business hours. Now you can set up different room booking hours for members and nonmembers.
1️⃣ Go to Settings > Rooms and set the "Default" schedule for members. 2️⃣ Tap "Enable Public Schedule" to create another schedule for nonmembers. ✅ Enjoy seamless self-serve room booking by members and nonmembers alike.
We hope you love the update and look forward to your feedback!
Don’t worry about missing opportunities, unpaid invoices, or external customers showing up at your door. Our brand new Notifications center gives you an easy-to-use, customizable, and detailed overview of essential activities in your app. 🥳
🔔 Discover the new Notifications page for a single inbox of essential user activities. No more stress of feeling like you missed something! ⚙️ Personalize your notifications. Select the activity type (bookings, credits, invoices, shop, events, or benefits) and audience (admins, members, nonmembers). 📲 Thoughtful and detailed notifications take you straight to the details of the activity, like a room booking or a shop order page.
By default, you are notified of nonmembers' activities and invoice payments. Set up notifications
The change is live on the web app and coming to mobile this week. Mobile notifications will open your app's main page during the phased rollout.
We would love to hear your thoughts! How to contact us and share feedback
Find comprehensive details of your subscription on an overhauled Subscription page. The page now includes:
– Subscription status to understand the current state of things. – Pricing to understand how much you pay. – Included and current active users. – Detailed breakdown of the upcoming invoice so you can better prepare for payment.
Open **Product Settings > ** Subscription page of your web app to discover the update. You need to be a product administrator to see all details.
If you love the update, tap 👍 below. Send us all your feedback via your app's "Help" option.
Welcome a simplified way to edit, view, and manage your rooms and desks in your app.
Rooms
Use the new (···) menu on a room calendar page to edit a room, delete it, or view the information.
Desks
The simplified Desks page now shows all your desks and allows viewing desk information by tapping ⓘ on a desk button. For non-members, it's easy to see desk details without logging in. For you, it's a shortcut to edit desks.
The update is live on the web and coming to mobile in the next release.
Let us know what you think by tapping a reaction below or reach out via the "Help" button any time❤️.
Introducing several improvements for easier management of your coworking space:
👀 Set visibility of guides. Make public guides available for everyone and hide what's intended for membersэ eyes only. Create location guides
📝 Edit, pin, report, or delete posts with a new (···) menu on Stream posts.
🗓️ Change a plan's start date quickly if it hasn't started yet. Use membership plans
🌐 Enable bank debits without having to contact us. Go to Settings > Stripe to enable ACH, BECS, Bacs, or SEPA in one click. Accept payments with Stripe
Changes are live on the web and coming to mobile soon.
Share all your feedback or questions with us via the "Help" button in your app.
Welcome several improvements to integrations and new features.
💷 Accept Bacs Direct Debit in the UK via Stripe. Bank debits allow you to take money directly from tenants' bank accounts. Zero fees on our end, simple setup. Accept payments with Stripe.
🔓 Grant SALTO KS access from inside Spacebring with plans. No need to open the SALTO KS dashboard and manually assign access. Let Spacebring grant and revoke access automatically. Integrate with SALTO KS.
⭐ Enable discounts on credits. You can now apply plan discounts to credit prices using credits as a virtual currency. Simply go to Settings and enable the "Discount" property. How to use a credit system.
Other notable updates: – Seats on Rooms and members on Community now use a new icon. – You can now see who canceled an event ticket in Transactions. – You can now view an event location, date, and time in the event list.
Changes are live on the web app and coming to the mobile soon.
Your feedback is valuable. Let us know what you think via your app's "Help" button.
Check out the latest updates to help you manage payments easily:
👨💻 Track payment details. We've completely overhauled the descriptions, adding more details on who initiated, completed, or abandoned a payment. Go to Transactions of a member or a company and select a payment to discover the details.
🎫 Get a better overview of orders and tickets. Find out what's been successful, canceled, or pending thanks to a more detailed and appealing interface.
📄 Deliver invoices conveniently. Your app now automatically sends invoice PDFs in attachments and members don't need to open the app to view them.
💶 Activate SEPA Direct Debit for invoicing. Go to Settings > Stripe to manage bank debits.
Enjoying the update? Let us know by pushing 👍 below or drop us all your feedback.
More possibilities for recurring subscriptions in your app. In addition to daily, weekly, and monthly plans, we introduce yearly plans. ✨
🚀 Create a plan with a "Yearly" period on the web app and assign it to your members now. Use membership plans.
⭐ Automate credits renewal for your yearly memberships by giving expiring credits.
⚠️ Assigning yearly plans is possible on the web app only. The changes for mobile apps will become available with the following mobile release.
Reach out to us if you need anything. We're always happy to chat!
Introducing a few useful updates to improve the billing experience.
🧾 "Bills" and all related terms are renamed into "Invoices" for better clarity and consistency. Use invoicing
🪄 Administrators can now direct charge invoices to speed up payment collection. For example, if a previous payment attempt failed, administrators open the invoice, press "Charge," and have the invoice paid.
✅ We've added extra descriptions and labels to the Invoices page to help you better distinguish the upcoming invoice from previous invoices.
Changes are live on the web app and coming to mobile app soon.
Got feedback or questions? Contact us and don't forget to tap ❤️ below.
Introducing a new integration — Mercado Pago, the most popular payment gateway in Latin America.
🌎 Our customers in Argentina, Brazil, Chile, Colombia, México, Perú, and Uruguay, can now accept payments through Mercado Pago on Spacebring.
💳 Members can pay for invoices, bookings, credits, event tickets, and shop with credit and debit cards.
Connect Mercado Pago today to start accepting payments on the web app (mobile support coming soon.)
We're always happy to get your feedback. Reach out to us with any questions or comments.
Over the years, we have continuously worked to create a seamless experience for your customers. A key component of that is white-label — the ability to customize Spacebring with your brand identity.
Your progressive web application is fully branded, updates instantly, supports push notifications, fast navigation, and a ton of amazing features you already use and love. Our data shows that users prefer your branded web app to the legacy Spacebring-branded mobile apps. Therefore, we will be retiring the legacy iOS and Android mobile apps on August 15, 2022.
What does it mean for users? — Less confusion for your members, as they will not have to face the "Spacebring" brand anymore. — More consistent customer journeys on mobile devices, as all URLs will open correctly in your branded web app. — More time for us to focus on enhancing your app with amazing new features.
What does it mean for you? — Your web app and branded mobile apps (Professional plan or branded mobile apps add-on) are not affected by this change. — The existing legacy app installations will continue working. There will be no further updates and the legacy apps will shut down on November 15, 2022. — It will not be possible to download legacy apps to new devices after August 15, 2022. — Schedule updates to your marketing materials and member guidelines to refer members to your web app.
Got questions? Reach out to us any time.
The Account page has become a new home for user's bookings, tickets, benefit applications, orders, and more. Users just tap a profile photo (or a user icon on mobile) on the main app page to:
👤 Find personal content and information in one place.
🔀 View bookings, orders, tickets, and other stuff from across all locations.
The Membership page retains the location-specific information, such as plans, credits, payments, etc.
The changes are live on the web and coming to mobile soon.
Got any questions? Tap "Help" and drop us a note. And give us some ❤️ by tapping it below.
Showcase your space with videos and photos to make it easier for users to recognize the location.
📷 Go to Information > press “Edit” and add an unlimited number of photos and videos.
📁 Upload photos and videos of all popular formats.
🖼️ The most recent photo will appear on a background of a visitor display. How to use visitor display
The change is live on the web app and coming to mobile soon. Tap 🔥 below if you enjoy the news or drop us feedback at support@spacebring.com.
In preparation for the upcoming App Store and Play Store policy changes, Stream got a new tool to enhance safety and build a more tolerant community.
🚩 If users find offensive or questionable content on Stream, they can now open a post, tap (...), and report it to administrators.
🔔 Support managers get a notification as a new ticket pops up on Support. You must enable Support and assign support managers for this to work!
⚖️ Support managers can decide how to act on content according to your organization's terms of use. Keep in mind that Apple and Google prohibit offensive or questionable content, so if you distribute apps through App Store and Play Store, we recommend acting swiftly.
The change is live on the web app and coming to mobile soon. Feedback? Drop us a note at support@spacebring.com.
Analytics is a powerful tool to track your business performance. We're excited to share the news that you can now keep a finger on the pulse of your business from the palm of your hand. Upgrade your branded mobile apps to the latest version to view Analytics on the go:
— Convenient dashboard with real-time updates.
— A detailed overview of payment methods per rooms, desks, events, orders.
— Many new charts, including membership plans.
In addition, we've improved the way the unpaid invoices column is calculated in Community. To show total dues, both ready and not ready bills are summed up together under the "Unpaid Bills" column.
Your feedback on the new Analytics is much appreciated. Drop us a line at support@spacebring.com or push 👍 below if you enjoy the update.
The new onboarding experience boosts the transparency and privacy of your application. When users enter the app for the first time, they are now presented with a few simple steps:
1️⃣ View and accept your Privacy Policy.
2️⃣ Complete account profile and upload a mugshot.
3️⃣ Make privacy choices about personal data visibility. For example, choose who can see the email. This gives users better control of how their data is shared.
4️⃣ Accept your Terms of Use. Make sure to add terms of use so they don't see an empty page.
To enhance privacy for existing users, we'll be requiring existing users to review and confirm their privacy choices as well. All changes are live on the web app and coming to mobile today.
Got a question? Let us know at support@spacebring.com
Your app evolved into a powerful tool for users to transact with your business. Users need guidance on how they're allowed to use your app and what's forbidden.
Today we're introducing several important enhancements to boost transparency in your app:
🔗 Privacy Policy and Terms of Use are now hosted by us. No more hassle of publishing and updating policies on your website. Just go to the web app's Product Settings > General and paste your text. The links to your Terms of Use and Privacy Policy will be used in Google Play and App Store.
✅ Users will soon be required to accept your Privacy Policy and Terms of Use upon signing up.
📄 Please note that Apple and Google require some specific provisions to be included in your Terms of Use. Read Add terms of use and Add privacy policy for details.
⚠️ Please add your policies as soon as possible. Feel free to grab a free sample or use Avodocs.
Got any questions? Let us know at support@spacebring.com.
Analytics is getting a huge improvement in June. Today we're happy to introduce the first of many improvements to come.
🔢 New Analytics page gives you a bird's eye view of important KPIs in real-time.
🚀 Charts are now dynamically resizing with a window and conveniently arranged by category.
📊 Additional charts added to Desks for deeper revenue analysis.
Stay tuned for more goodness to come! Push ❤️ below if you enjoy the update to Analytics.
Joining your app is becoming even easier with the help of an SMS and passwordless joining links.
💬 Twilio integration can now send an invitation to join your space by SMS. How to use Twilio integration.
🔗 Email invitations now feature a special passwordless login link that doesn't require OTP if used within 24 hours.
What do you think of the update? Tap 🔥 below or send your feedback to support@spacebring.com.
Introducing a new feature for members — the ability to invite fellow company members to room bookings.
🔔 All invitees see an upcoming booking reminder and get push notifications.
⚡️ Company members are instantly invited to bookings.
🔒 Only the booker can pay, edit or delete the booking.
Hurry, let your members know about this useful new feature. The change is live on the web app and coming to mobile soon.
Got a question? Drop us a note at support@spacebring.com. Tap ❤️ below if you enjoy the update.
The recent improvements to Visitors help you engage guests for a greater visit experience and an increased chance of conversion into paying customers.
📧 Visit emails now include a magic link to download and access your app. If used within 24 hours, the link logs a user in automatically and securely without a password.
💁 The visit details show up as a widget on the main page of your app. Looking up a visit code is as simple as it could possibly get.
📲 App access for visitors means they discover your rooms, desks, events, shop, and engage with the publicly visible app content. Enable public visibility to let visitors see your products and services.
Not using Visitors yet? Get started with Visitors today.
Questions? Drop us a note at support@spacebring.com and we'll help you out.
In-app billing has become more flexible with the new Auto-Bill and Auto-Pay properties.
— Auto-Bill is previously known as "Auto-Ready for Payment." Keep it enabled to automate bill generation and sending to customers.
— Auto-Pay property controls whether bill payments are automatic. It's on by default to make payment collection easy. Manage Auto-Pay.
💡 Haven't tried Spacebring billing yet? Automatic billing and payment collection save hours of your time and speed up revenue. Enable it in Settings > General and watch the magic happen! 🪄
The update is live on the web and coming to mobile soon. Push 👍 below if you enjoy this update or drop questions to support@spacebring.com.
Introducing an even easier way to manage company payment methods.
☑️ Company managers can now grant members permissions to use a company card for buying your products and services.
💳 Company members can easily use a company card to book rooms, desks, buy event tickets, products and credits.
🧾 Admins and company managers can view and download transaction history.
The update is live on the web and coming to mobile soon.
Check out a quick YouTube video on managing payment methods: https://www.youtube.com/watch?v=bg6vrUd9rAA. Feel free to subscribe to our YouTube channels as we plan to publish more useful tutorials on new and existing features.
Give us some ❤️ if you enjoyed the update!
Accept large sums and reduce processing fees with the help of direct debit, now available in beta.
🌐 Utilize ACH (US), SEPA (Europe), and Becs (Australia) for bills and auto-pay.
🏦 Members and company managers easily add a bank account on the Membership > Payments page.
🆓 Save on billing fees — Spacebring doesn't take any commissions on top of Stripe's default payment processing fees.
If you want to take part in the beta test, send us your "Secret Key" and "Publishable Key" from the currently connected Stripe Dashboard.
Haven't connected Stripe yet? Connect Stripe to enjoy easy payments.
This update is removing barriers for your members to pay in the app.
💳 Members and company managers can now add a card for automatic payments at any time on the Membership > Payments page.
💵 Administrators can track payment more easily on the Community > member/company > Payments page. In addition to transactions, the page now links to a customer's profile on Stripe.
Note. Stripe Customer page becomes available once a user makes any new payment going forward. Of course, you need to be using our Stripe integration.
Loving the update? Send us back some ❤️ below.
Services page is turning into Shop with a slew of useful enhancements:
🛍️ People can buy multiple product options with a single order.
🏷 Price or "Free" label now appears below the product name. The "Subtitle" field is retired.
🛒 "Service Applications" are now called "Orders".
The changes are live on the web and coming to mobile apps soon. Don't see Shop page in your app? Enable Shop to sell on-demand products and services to members.
Contact us at support@spacebring.com for feedback, comments, and suggestions.❤️
A picture is worth a thousand words. Support now allows for photo and video attachments. 🎉
📷 Members get more ways to explain the issue: in addition to text, they can attach photos and videos to tickets.
✍️ Support managers can support members more effectively with the ability to add media to comments.
Changes are live on the web and coming to mobile soon. Learn how to manage support tickets.
Check it out and let us know what you think at support@spacebring.com ❤️
Introducing a new way of educating customers about your space — Guides.
📖 Create guideline articles on the Information page. Printing, parking, pets, waste disposal, — build a knowledge base for your customers.
🎥 Upload photos, videos, and type rich text to make guidelines comprehensive and visually appealing.
🌎 Go beyond members. By default, guides are available to all your customers, including non-members.
Note! The Services page is soon transforming into Shop, empowering you to sell products and services more effectively. If you’ve been using Services page as a knowledge base before, please migrate the data into Guides.
Loving the update? Push 🔥 below or share your feedback at support@spacebring.com.
Stream is getting a huge upgrade this week.🔥Here's what's new:
📣 Make Stream public and give access to all external users to read your new and previous posts in the app.
⚙️ Control who else can post and comment in ** Stream**: manage the permissions on Settings > Stream page.
🎥 Add videos to your posts in Stream. Videos can be uploaded and watched from the web app now, and coming to mobile in the upcoming release.
If you enjoy this update, leave your ❤️ below. You are always welcome to send your feedback to support@spacebring.com.
Introducing multiple currencies for bills in the same location.
💱 Add additional alternative currencies in Settings > General.
📈 Set the exchange rate to auto-update or define it manually.
💰 Generate bills and accept payments in the right currency for every member and company.
"Add to Bill" Option Retirement. Previously you had to switch on "Add to Bill" to generate bills, which lead to confusion. We've heard your feedback and will be removing the "Add to Bill" switch soon. If you indicate the plan price, bills will be generated accordingly without any additional settings. Learn how to assign membership plans.
Loving the update? Share your thoughts with us at support@spacebring.com and leave 👍 below.
Enjoy more control over billing in your app — the first bill is sent and finalized only when the plan starts.
📅 Schedule billing easily: assign a plan for a future day and the member will receive the first bill once the plan starts.
⏳ Know when the bill is sent — the exact date now appears on the Bills page for members or companies.
💸 Send the bill earlier by making it ready for payment manually.
The changes are live on the web and partially available on mobile apps.
Please, reach out to support@spacebring.com in case of any questions. We look forward to seeing your ❤️ below.
A new way to invite members is out — invitations can be sent by company members too.
🔥 Give more autonomy to your customers: company members can invite coworkers by opening Membership > Members > "Invite Member".
👁️🗨️ Stay in control of who's a member: every request must be approved by an administrator.
⌛ Save admin time — let tenants invite their own members.
How do you find this enhancement? Let us know what you think at support@spacebring.com or press ❤️ below.
Introducing a share button for your app content.
🌐 Easily locate, copy and share the links to Rooms, Stream, Events, Benefits, and Services pages. Find the "Share" button at the top right corner.
📲 Share stuff on the go with the mobile apps.
🧑 Encourage members to share the app content with others. Of course, only the public content is visible to external users via the shared link.
Please update your mobile app to the latest app to take advantage of the enhancement.
🇺🇦 Use Case — Help Ukraine
Create a public event with a link to support Ukraine. Here are some good resources for you to start with. Then use the new "Share" button to copy the link and post it on Stream and your social media.
Read our response to the Russian invasion of Ukraine: Spacebring is united with Ukraine.
How's Spacebring service affected? Spacebring is based in Gdańsk, Poland, so our operations are unaffected. We continue to offer 24/7 support, onboarding, implementation assistance, and the product works flawlessly.
What does it mean for coworking spaces in Ukraine? Please contact us at support@spacebring.com to learn more about the ways you can temporarily suspend your subscription due to force majeure.
What does it mean for coworking spaces in Russia? Spacebring must implement Polish and E.U. regulations that limit trade with Russia.
How's Spacebring team? Our team members in Lviv are safe. Peers in Mykolaiv are taking shelter.
How to help?
When you stand for nothing, you will fall for anything. We stand for freedom and cooperation against bullying and aggression. Join us!
Welcome to the enhanced Community view with more useful information about your tenants 👋
💳 Track if there is a default payment method on file for automatic payments with the new "Payment Method" column. Inspect the Payment Methods page in a company and individual member profiles.
⭐ Have a clearer view of membership with the "Plan" column.
🧑💻 Easily recognize what companies your members belong to — member's company now appears below the name.
📅 Check the exact time when the bill will become ready for payment and charged, straight on the active bill page.
The changes are live on the web and coming to mobile very soon.
How do you find this update? Feel free to share your thoughts with us at support@spacebring.com. Looking forward to seeing your ❤️ below.
Introducing a better way for non-members to request membership.
📝 Submissions can be modified by the requester by pressing the "Update" button.
⌛ Users can now view the status of the request in review.
Love this shorter update? Push the emoji below or drop us a note to support@spacebring.com 🔥
🏡 Introducing a new product settings page for quick, easy, and straightforward multiple location management.
— Product administrators can create and delete locations conveniently on the same page. — Minimized risk to lose location access: the product administrator doesn't need to be a part of a location to delete it. — Convenient view of all locations list for all administrators.
With centralized location management, we are renaming "workspace" into "location" throughout the product. The change will apply gradually to your web and mobile apps, so the abovementioned page is now called Workspaces but will become Locations very soon.
🌐 Visibility property is getting new labels to better explain what they mean.
All changes are live on the web and are coming to mobile this week.
Got feedback? Please tap on the emoji below or drop us a note at support@spacebring.com.
Guten Tag! Introducing a new interface language — German 🇩🇪. German-speaking customers can now enjoy Spacebring in their native tongue. The update has arrived to your web apps and will come to mobile apps in the next release.
German is a community-supported language. It joined the growing list of languages we offer: English, French, Spanish, Portuguese, Ukrainian, Russian, and Korean. Manage the language of your app to choose German for your device and workspace(s).
Do you speak a unique tongue and willing to contribute? Translate Spacebring into your language.
If you love the update, let us know by tapping the emoji below or share your thoughts at support@spacebring.com.
Sometimes members open an event only to find out that it's fully booked. What a disappointment! 🤷
Introducing event badges for the Events page: Sold Out, Last Chance, and Canceled. 🎉 They allow to quickly identify if the event is full, nearly full, or canceled.
📌 A few things to consider: – "Sold Out" means there are no more passes left. – "Last Chance" means less than two passes are left. It should encourage members to join right away. — "Sold Out" and "Last Chance" badges appear only for the events with the "Purchase" application type. Learn more. — The update is live on the web and coming to mobile apps soon.
We hope this enhancement encourages more members to join your exciting events.
Your feedback is valuable! Push ❤️ below or drop us a note at support@spacebring.com.
Sometimes it's easy to miss important updates in your app. Occasionally push notifications can not be delivered. For example, if a user logged out or didn't give notification permission.
From now on, to minimize such issues, your app will send emails as a fallback to undelivered push notifications.
🔔 Members receive important updates from your apps, such as automatic bill charges, new Stream posts, and more.
👩🏾💼 Administrators can't miss important notifications from members, for example, requests to join or new tickets in Support.
Everyone can manage email notifications by pressing "Manage Preferences" in the email footer.
We would love to hear back from you on this enhancement. Please drop us a note at support@spacebring.com and share your thoughts 🙌
The new and improved public visibility is now live on the web and mobile. 🔥
Viewing app content without having to log in empowers users of your app to discover rooms, desks, events, services, and other things, without any barriers. All while preserving the privacy of your members. 🔒
🚀 How could it help you grow?
— Speed up the external booking by sharing a direct link to a room calendar or events, on your website, chat, or social media. — Save time and reduce back-and-forth with external customers by offering direct booking at their convenience. — Open new monetization channels by widening the range of publicly available products and services. — Offer a better user experience by shortening the path users have to make to convert. Less obstacles—more conversions!
Sounds great? Start using the public visibility right away.
Don't hesitate to drop us a line at support@spacebring.com and leave your ❤️ below. We look forward to hearing feedback from you!
Say hello to the new Plan page for members to discover membership details and benefits. Individual and company members can find it by navigating to Membership > Plan.
🔍 What's on the Plan page? – Start and end date of the plan period – Current active period – Discounts – Expiring credits – Total price with a breakdown of add-ons.
⭐ Enhanced transparency for members Plan information promotes transparency and trust with your members, reminding them of the benefits you offer. Members see the next payment date to prepare for timely payment, understand the price, and track the billing period.
Check it out and drop us a feedback note at support@spacebring.com. As always, we are looking forward to your 👍❤️🔥.
Finding links to your branded mobile applications is now easier with the new Mobile Apps page.
Just go to Product Settings > Mobile Apps to discover direct links to your branded mobile apps on Google Play and Apple App Store. You can also download and use official badges from Google and Apple to build trust and recognition of your apps.
💡 How to use these links?
— Add the badges and links to your marketing website to drive downloads. — Share links with your followers on social media. For example, in Facebook or Instagram profile description. — Convert download links into QR codes, print and plant stickers around your space to help members discover the apps.
The Mobile Apps page also allows you to request access to Google Analytics, as mentioned in one of the previous product updates.
Don't have branded mobile apps? Get started with an upgrade right on the new page.
Your feedback is valuable! Let us know what you think about this update 🤗.
Viewing member's event passes, benefit, and services applications is becoming more convenient.
👶 Members can go to Membership to view their future and past event passes, benefit, and services applications.
🧓 Administrators can view all relevant information in Community > member's profile. You get a list of all past and future event passes, benefit, and service applications, for every member. No need to dig through email anymore — just open a member's profile and fulfill the application or check in for the event.
What's great is that we've made all historical data accessible to you and your members, from the moment you started using Spacebring.
Your feedback is valuable! Let us know what you think at support@spacebring.com and by choosing the emoji below. 🔥
Introducing the next generation of Google Analytics for your web and now even mobile apps. It allows gathering data on user journeys, behavior, and demographics, empowering you to know more about your customers.
💡 What’s great about it?
– Zero set-up. Request access to the Google Analytics dashboard in 1 click. – Completely free of charge. – Available for all three apps: web, iOS, and Android.
📱 How to access it?
Go to Product Settings > Mobile Apps > tap on “Open Google Analytics” and request access. Wait for an email notification that the request is approved.
The previously available Google Analytics integration is sunsetting in favor of the new version, available to customers with the branded mobile apps add-on. If you do not have the add-on, let us know, and we will get you up and running in no time.
Looking forward to seeing your reactions below ❤️
What's in common between Airbnb, Eventbrite, or Shopify? That's right: people can discover rooms, events, and products immediately, without having to log in.
Soon we're introducing the next generation of public visibility to your applications — people discover your rooms, desks, events, services, and other publicly visible pages, without having to sign in.
Imagine the opportunities this enhancement brings to your marketing and lead generation:
🗓 Share a direct link to the meeting room's calendar on your website so visitors can see availability right away. 🎟 Post a direct event link on social media to let people learn more about the event and buy tickets. 🛒 Sell any product or service online straight through the Services page.
The next-gen public visibility works even with your branded mobile apps. Discovering your services through App Store or Google Play could not be easier!
Visibility settings remain unchanged: you're in control of what's public. If users go ahead with a purchase, they are required to sign in.
Love the update? Let us know 👍❤️🔥
New push notifications remind support managers to act on members' requests. 📨
Support managers have always received push notifications for all newly created tickets. But now, in addition to that, the app will remind you to act on a ticket one and three days later if there was no activity.
If you haven't yet, try Support to let members report issues easily, keep track of tickets, and empower yourself with Analytics. With Support, you can know what's going on in your space and make proactive customer experience improvement decisions based on data. Learn more
Your feedback is highly appreciated at support@spacebring.com or by tapping on ❤️ below.
Introducing the newest addition to your apps — Reports. 🎉
Just go to Analytics to find the new "Create Report" button top right. It's a new home for all downloadable data in your app. The new tool allows you to create custom reports for: — Community members — Room bookings — Transactions — Visitors
You can filter the data by several criteria, such as date or room name. The feature is live on your web applications already and requires no setup. Please note that all downloads are now consolidated in Analytics and can't be found elsewhere.
Enjoying the pace of our updates? Let us know by pressing ❤️ below!
Are you ready for an even bigger success with Spacebring in 2022? 🚀
Join us on December 30 at 10:00 am (EST) to discover the amazing enhancements your applications got this month: – More flexibility and power in Spacebring Billing. – Powerful Wi-Fi integration in partnership with IronWiFi. – Handy "Reports" feature for improved internal analytics. … and much more!
🃏Special Guest
Martin Benuska, the founder and CEO at IronWiFi, will introduce the IronWiFi product. Ask him all your questions about the perfect network infrastructure in your space.
📅Event Information
Date: December 30, 2021 Time: 10:00 am (EST), follow the link for more time zones Language: English (simultaneous translation to Russian)
➡️ LEARN MORE & SIGN UP ⬅️
We are looking forward to seeing you at the webinar and wishing you a Happy New Year! 🎇
We couldn't leave you without another surprise this week. Say hello to a neat improvement to billing that helps minimize unsuccessful charges.
🚨 Upcoming Payment Reminders From now on, your app automatically sends email and push notifications to members three days before the next automatic charge for weekly and monthly plans. It's a great way to minimize unsuccessful charges: members see the date of the next charge and payment card details.
To take advantage of these reminders make sure that: — "Auto-Ready for Payment" is enabled in plans. — Your members have a default card on file.
💳 The last four digits of the default card are now visible on the active bill page. It's yet another kind reminder for your members to ensure the card has sufficient balance.
The enhancements are live and ready to use. Please, let us know if you like it! Looking forward to your ❤️ and feedback at support@spacebring.com.
Ho-ho-ho! Christmas is coming and we have a sweet update for you this week 🎅.
Introducing more ways for users to receive confirmation codes in addition to email: 🔔 Push notification is handy when logging in on a secondary device. The primary device receives a push notification with a confirmation code. 💬 SMS is perfect for logging into Wi-Fi. Your application now supports Twilio for sending confirmation codes by SMS. Learn more
We hope you enjoy the new features and can't wait to see your reactions below 😋
“What is the Wi-Fi password?” is probably one of the most frequently asked questions at a coworking space. From now on, you are going to hear it less often — we are introducing passwordless, secure, and time-based access to Wi-Fi in partnership with IronWiFi.
The new Wi-Fi solution has a lot of perks: – The fastest way to get online for your customers and staff: type email, confirm with a one-time password, and boom! 🚀 – Enhanced security. Passwords can leak, but Spacebring' Wi-Fi integration is completely passwordless. 🔐 – Only your customers go online. Select who can connect: members on a plan, customers with a room or desk bookings, registered visitors, and even event attendees. ✅ – Know who is online, how often, and how long with IronWiFi analytics. 📈
💡 How to get started? Get your IronWiFi account ready and go to your web app's Settings > IronWiFi.
🙋♀️ How much does it cost? Free on the Spacebring end, but of course, IronWiFi subscription is required.
🎁 Eager to learn more? Free webinar inbound! Join us and Martin Benuska, CEO & Founder of IronWiFi, to learn more about this and other recent Spacebring enhancements.
Loving the update? Press ❤️ below or throw a feedback note at support@spacebring.com
Did you know you could sync room bookings made by all users into your Google Calendar? In today's update, we're extending the integration with Google to empower your scheduling activities and save time 💪.
Navigate to Settings > Google > press "Connect" (or "Edit" if already connected) and switch on the sync:
– Title of the room booking. – Memo that users attach to bookings. – Full name of the booker. – Email of the booker.
Once the changes are saved, all the new or updated room bookings will sync to your Google Calendar at once. It's handy to get an alternative overview of your rooms or sync to 3rd-party room displays or internet services.
What emoji would you choose for this update: 👍 ❤️ 🔥 ? Drop a note at support@spacebring.com to share your feedback.
Hi! Today we're introducing a brand new feature that makes billing recurring charges so much easier.
🔄 Create Plan Add-ons for Recurring Charges Head straight to Community and assign a new or edit an existing plan to reveal the Create Add-on option. It empowers you to charge fixed fees on a regular basis. Of course, you can create multiple add-ons to appear in every bill separately and automatically.
– More flexibility to offer various membership plan add-ons to members. – Less routine — no need to create one-off bill items manually every month.
Learn more and get started right away.
💡 Spacebring Billing is a subscription management tool that helps you generate invoices and auto-charge customers on a recurring basis. Seamlessly built into your app, it doesn't charge any interest on top of recurring fees, saves hours of admin time, and empowers your customers to track expenses and pay fees easily. If you haven't yet, give it a go! Learn more
Are you happy with this update? Let us know by pressing the emoji below or share your feedback with us at support@spacebring.com
We just can't stop delivering helpful enhancements to your coworking space app. This week it's all about making billing easier and more powerful to use.
🔮 Preview Upcoming Bill Items Administrators and members can now preview future charges right in the active bill. Knowing the total payable amount with itemized breakdown helps your members prepare for payment and helps minimize failed charges.
✅ Improved Unpaid Bill Tracking No more guessing if outstanding bills are due or not. On Membership and Community pages, users now see a total of bills that are ready for payment. Future or draft bills do not add up in totals on buttons or Community table.
— For members, it's peace of mind that no bills are due for payment. — For administrators, it's an easier way to know what's actually due. Of course, opening the tenant's "Bills" page still shows all details of the draft and upcoming bills.
As always, changes are live on the web (just refresh the page to update) and coming to mobile soon!
How do you find this update? Let us know by pressing 🔥 below or share your feedback at support@spacebring.com
Another neat feature has just landed 🛰️ : an inbox of service and benefit applications.
From now on services and benefits your members apply for can be easily found right inside your app. Just head to Services or Benefits page and press on the "List" icon top right. Inspect application details, including: – Date and time. – Applicant's name. – Payment method (if available).
Easy native visualization helps streamline operations because there's no need for searching an email with application confirmation in the inbox. What's great is that the feature is backward compatible, so you will see applications for the entire period of your subscription.
The improvement is already live on your web and mobile apps, so head straight to check them out and press ❤️ below if you like this improvement.
Bonjour! Introducing a new language — French 🇫🇷. If you ever wanted to see "Salle" instead of "Rooms", it's time to get excited!
French is a community-supported language. It joins five other officially supported languages: English, Spanish, Ukrainian, Russian, and Korean.
Contribute to this project on our translation platform.
If the smartphone language is set to French, it will apply automatically in your app. On the web app users can select French on Account page.
Profitez-en ! 🥐 Tap the emoji below to let us know what you think.
We prepared some hot news to share with you this week. 🔥
Introducing amazing enhancements to the credit system: the ability for members to buy credits, real-time push notifications, and various interface improvements. You've asked — we delivered!
⭐ Buy Credits Individual members and company managers can instantly top up the balance by purchasing credits. Selling credits is a great way for you to improve customer retention and create new revenue opportunities. Here is how selling credits works: · Administrators can now create credit options in Community. · Members can buy credit options with a card or a bill. · Credits are added instantaneously upon successful payment, even outside the administrator's working hours. Learn more
📱 Push Notifications for Credits Your members will be notified whenever there is a change in their credits balance. This facilitates greater transparency in your credit system. Whenever credits are given, charged, or purchased, your members will receive a real-time notification.
💰 Credit Usage Credit usage history is getting a new home: credit transactions are now part of a Credits page. Consolidation of all credit-related information on one page helps streamline and simplify the overall member experience.
The updates are live on the web and are coming to mobile later this week. Thanks for being a part of Spacebring community and let us know what you think. 😊
Hi all — it's Halloween! 🎃 This week is another pack of new product benefits we're super excited to share with you.
🖥 Customer Portal Introducing a brand new way to manage your Spacebring subscription. Here's what you can do:
Product administrators can find the new Customer Portal by heading to Product Settings > Subscription.
🧾 View Receipt PDF Every transaction now has a handy receipt with a breakdown of prices and taxes. Find receipts by opening any transaction and pressing View Receipt PDF.
🧩 More In-App Integrations We've completely overhauled your integrations section in Settings. You can now see what's connected without even opening the integration page. Head to Settings to discover and connect even more of the available integrations.
🗑 Delete a Workspace In addition to creating a new workspace, product administrators can now delete a workspace without the need to contact us.
The updates are live on the web and coming to mobile in the next release. That's it for now. As always, thank you for being part of Spacebring! 🙏
Your app is getting better every week.
✅ Check-in for Events
Keeping track of who's arrived is becoming a lot easier. Event passes get a simplified new look with a QR code — administrators scan it to open the attendee's details page with an option to check them in. Checked in people stand out in the attendee list, helping you see who's not there. Event check-in is useful in many situations, for example:
⚡️ New Zapier Workflows
Save time and build a smooth customer journey by automating your work through Zapier:
If you have questions or feedback, do not hesitate to reach out to our support team!
Good things are coming your way!
🧠 See Translation on Stream Engage an even wider customer audience with the help of automatic Stream post translation. We're bringing the full power of Amazon's neural machine translation system built on a neural network that takes into account the entire context of the source sentence. If a user's application interface language is different from the post language, the See translation button appears below the post.
🌍 Coming Soon: French, German, and Portuguese We're excited to announce that we're bringing three more interface languages to your apps with the help of the amazing Spacebring community. New languages make your apps easier to use for speakers of French, German and Portuguese. Check out contribution guidelines to participate.
Other new and improved things: – Exclusive tax. Go to Settings > General to configure your tax to be exclusive. It means all prices are before tax, which is calculated and added before the payment. – Search for Bookers. If you're booking on behalf of a member, you can now search by the first or last name. – Prevent Accidental Pop-Up Closure. If you create a new Stream post or an event and accidentally click outside the pop-up, the system would now warn you before your changes disappear.
If you like these updates, please let us know by pressing the buttons below! 👇
Welcome another round of improvements to your favorite coworking space app.
📌 Pin Posts on Stream Ever wanted to highlight one or several Stream posts on Stream to make it easier for members to find important announcements? You can now pin multiple posts on Stream. Just open a post, press (...) top right, and select "Pin to Stream."
🎟 Cancel & Auto-Refund Event Pass Members can now cancel their event attendance in just a few taps without having to contact you. An administrator can also cancel any pass easily. Simply select an event attendee, press (...) top right, and select the "Cancel Pass" option. If enabled, the system will auto-refund the payment.
🔒 Kisi for Organizations Kisi's new organization model streamlines access experience for your members. Login to Kisi on the Access page is now automatic.
We've also improved the payment page so that the product name appears above the payment information. This improvement helps build trust in payments in your app.
Let us know what you think about these updates! 👇
Say hello to another pack of awesome updates to your favorite coworking space platform.
🪄 Redesigned landing page puts your brand into the spotlight. Your logo, background and accent colors, blend into a simple and fluent welcome page for your members and non-members alike. It's also more inclusive with a larger "Continue" button that converts visitors straight into your web app.
🛎 Multiple improvements to Visitors for a smoother visit experience at your space. See the check-in and out time on the visit page and download all visits into a CSV file. Visitors now see the duration of the visit when checking out.
🧾 Members and administrators can now view the PDF of a bill right in the app. It's handy for accounting and tax reporting, containing all the required information such as business details and the breakdown of prices and taxes.
💳 Improvements to payments. The payment page is now branded with your own accent color. Also, if the payment page was closed, the user can now return to the payment easily with the new "Complete Payment" button. No need to delete and create the same booking again.
Let us know if you like these updates and stay tuned for more to come!
Say hello to the latest update to your coworking space app. In this release, we speed up payments, automate payment collection, improve event experience, and introduce helpful options for administrators.
💳 Saving Cards for Quick Payments Paying for your services should be as easy as possible. That's why we're introducing the ability for members to save card details in your app. Saved cards appear on the "Payment" section around your app for super-fast checkout. Available on Stripe and WayForPay payment gateways.
🔁 Automatic Payment Collection for Bills Forget about having to remind members to pay by bills — have dues charged automatically to the default payment method on file. Subscribing and paying for your services is as simple as paying for Netflix. Managing subscriptions is effortless and free (we don't take commissions from your revenue).
💌 Event Confirmation Emails Help members keep track of upcoming events. When you create an event, there's an option to enable event confirmation emails for members. Emails include custom text, event details, and links to add on Google and other calendars.
🔗 Company Link on Member Profile Easily find which company a member belongs to — find the company link below the member's name.
In addition, if you are inviting members to multiple apps upon onboarding, you can now disable Spacebring invitation emails. Just reach out to us and we'll help set that up.
Resolving issues is invisible work that takes a lot of the coworking space team's effort. Spacebring Member Support brings visibility and simplicity to issue reporting and tracking, giving members peace of mind that you've got their back.
Let Members Report Issues in a Tap Give your members a simple way to report issues straight in your coworking space app. In just a few taps, your members notify the support manager if something isn't right.
Manage Issues with Support Inbox Organize support tickets into a single inbox by date, type (cleaning, printing, Internet, etc.), and status (new, in progress, solved). Glanceable ticket activity presents the communication and resolution updates in a single timeline.
Respond with Push Notifications Reassure members that you are working to fix the issue. Leave comments and update ticket status — all with push notifications. Give members instant feedback that you are working on a fix.
Empower Yourself with Support Analytics Analyze the quality of your support with real-time analytics. See which issues get reported most frequently and how tickets break down by status.
Check out getting started guidelines and a popular new blog piece How to Organize World-Class Support for Members at Your Coworking Space to learn more about this fantastic addition to Spacebring.
Member Support is available immediately at no extra cost, so why not give it a go?
Say hello to the latest update to your favorite coworking space app.
💸 Discounts in Plans Differentiate prices for members and non-members with the help of plan discounts. Unlock new external booking revenue by combining discounts with public visibility.
🚦 QR Codes on Room Displays Update your meeting room displays to get the following benefits:
More in this update:
These improvements are already available across all platforms. As always, send us all your feedback to help make the platform even better.
We are excited to announce Spacebring Support—a ticketing system and a shared inbox for member inquiries. Members get an easy way to share feedback, report issues, and be notified of a solution, right inside their favorite coworking space app. You successfully receive, organize, respond to support tickets to create a better customer experience.
Both you and members get a real-time view of how a support ticket is advanced and resolved using Spacebring Support. Members are notified when activity occurs and see the name of the administrator that’s resolving it, along with the ticket’s service history. Updates in the issue tracker appear as they’re actually happening, so members and administrators can immediately see the development towards a ticket’s resolution.
Spacebring Support is coming to your coworking space app soon at no extra cost. We'll share details and guidelines once the feature is released.
Enjoy your week! ☀️
👋 Enable Amazing Visitor Experience
How you greet visitors is how they view you. The experience of visiting your space must be seamless and enjoyable for everyone involved.
That's why we're releasing Spacebring Visitors, to help you make a positive first impression on visitors and simplify the visit experience for all stakeholders. Plus, give you a valuable list of engaged leads to send a newsletter or target with ads.
Members register visitors in a tap and get notified of their arrival. Visitors check-in in seconds using a cool visitor display at the reception tablet. You're in control of the process, with the ability to add comments to visits, view a list of visitors, and examine comprehensive visitor analytics.
Simply go to Settings > Visitors and flip the switch. You get the feature at no extra cost. We’ve also prepared useful guidelines to help you get started.
🗂️ Assign Plans from Templates
Create your plans to assign them without having to fill in all details every time. Just go to Community > Plans to create your plans. Next time you assign a plan, just select it from a dropdown. Easy ahead!
⬇️ Download Members & Transactions
We are making your data even more easily accessible. Now you can download a list of members or a list of transactions. Just go to Community and find new options in the "More" menu top right.
🙋 Are You Happy with Spacebring?
Please share your feedback with our team—answer 4 simple questions. Your opinion helps us improve Spacebring. Thank you for your time!
Running your business requires data-driven decision-making. But it's a challenge to collect, reconcile, structure, and visualize all your data.
Not anymore! ✨ Introducing Spacebring Analytics — a new data platform and business intelligence tool.
Ready-made reports. Analytics is full of best practice reports illustrating your business performance across every channel you've enabled on Spacebring: bookings, payments, billing, events, Stream, and more. Finally, there is a single place to track all your business metrics.
Easy to understand. Like everything on Spacebring, Analytics is user-friendly, easy-to-use, and presents you with glanceable visualizations and charts. Analytics enables access to your coworking insights that can make your business better—no statistics degree required.
Zero setup. Analytics is immediately available without complicated set up. Just go to the new "Analytics" page on your web application and start exploring.
We built Analytics to help you make informed decisions based on evidence. If there is any report you'd like to see on Spacebring Analytics, please let us know.
Say hello to the latest update to your favorite coworking space app. In this release, we introduce new features and improvements for administrators.
🏡 Add New Workspaces Opening a new coworking space location? Product Administrator can now add a new workspace in just a few taps. The option is available through the "More" dropdown menu on the home page.
📈 Google Analytics Track interactions with your web application to understand how members use it. The new Google Analytics integration is available in Product Settings.
💬 Zendesk and Intercom If you want to set up Zendesk or Intercom integrations for your web application, you can do so without having to contact us. Just go to Product Settings and configure the integrations.
Other great improvements:
We're excited to announce the latest addition to your coworking space platform — visitor management.
👶 For visitors it's a seamless check in and out experience at the reception tablet.
🧑 For members it's an easy way to preregister their visitors for a speedy check in, approve visitors, and stay notified of the arrival — all through their favorite coworking space app.
🧓 For you it's a self-service visitor management system to make a great first impression on visitors and enhance member experience.
Visitor management is coming to your coworking space app next week at no extra cost. We'll share details and guidelines once the feature is released.
Have a great week! ☀️
Great news for spaces with Kisi access control solution — Spacebring now allows for unlocking Kisi-enabled doors.
Members don't need to download the Kisi mobile app. The new Access page empowers members to discover and unlock available doors right inside your Spacebring-made app.
🔓 Learn more about integrating Spacebring with Kisi.
The latest app release also contains multiple performance and experience improvements, such as a simpler way to create benefits or services, and a faster Events page. As always, send us all your feedback to help make your app even better.
We are continuously working to streamline the experience of your members and save your time. In this update, we introduce six improvements that make your coworking space app even better.
Welcome Page for New Users When new members log in for the first time, they're now greeted by a welcome screen. This page allows users to review and complete their profiles.
Unpaid Bills on Widget All unpaid bills are now shown at the top of the main app page until they're paid. Unpaid bills are now harder to miss.
Resend Bills at Any Time Ever found yourself sending a bill before adding a company manager? Perhaps for some reason member couldn't get your first bill email? Now you can resend bills whenever you need.
We've made other improvements around the product to streamline the user experience:
These improvements are already available on your web app and coming to mobile apps in the next update. As always, send us all your feedback to help make the platform even better.
Allow users to sign up directly from your website or a mobile app. If a user is not a member, you can now let them access certain products and services directly, without requesting to join. This new option is perfect to give people a taste of your hospitality. You can enable external room booking, on-demand desks or day offices, free or paid events, and sell any services.
Get started by making pages visible to public. Just go to Settings and set any page visibility to "Public."
Second, control visibility of assets. Individual rooms, desks, benefits, and services, can be made visible to a workspace, entire network, or general public. Make some assets member-only, and some publicly visible, so anyone can enjoy them.
Just like before, your regular members can send a request to join the community. The visibility settings are immediately available across all your apps.
💡 Questions or feedback? Contact our support to get assistance.
👤 Billing for Individual Members All the great billing features you have for companies, now available for individual members. Assign a plan and enable a full billing automation. Generate bills, auto-send them for payment, and update status in real-time. No hands required. 🪄
🔗 Share Links that Open In-App Ever wanted to share a new benefit on Stream? Or a list of upcoming events in your email newsletter? Now if you tap a link to your app page on a mobile device, it will open a relevant page right inside your mobile app, without going to the mobile browser. This improvement is available for branded mobile apps only.
Everything's live on the web and coming to mobile shortly. As always, please send us all your questions and feedback. Help is available right inside your web- and mobile apps.
↕️ Sort People and Companies in Community
Ever wondered which company has the most unpaid bills? Or whose plan expires soon? Now you can find this information in just a few taps. Open Community and tap on the table column header to reorder it. Sort ascending to descending, and vice versa. On mobile, rotate your device to reveal column headers on Community.
💸 Auto-Ready Bills for Payment
Leap towards a fully automated billing with the new "Auto-Ready for Payment" option in plans. Every time a billing period ends, your coworking space app will now make a bill ready for payment without any manual work. Tenants will get an automatic notification that it's time to pay. Once the payment goes through, a bill is marked as "Paid." Happy end-to-end automatic billing!
Got feedback? Here's how to share it.
Sell Passes Your events are not just easy to discover, they're also easy to join! Add a credit or money price to any event and start selling passes. With fast and easy checkout, members join your events in just two taps.
View Passes Every event attendee gets a beautiful pass to show at the entrance. Your event organizer can verify the attendance information quickly and easily.
Set Maximum Attendees Got a limited number of seats in the event space? Just set the maximum number of attendees and offer tickets on a first-come, first-served basis.
View Attendee List Quickly view who's coming to your event. Members see who else is coming, to jump onboard alongside their friends.
Add Organizers Make it easy to connect with the person responsible for the event. Select any member of your app to be an organizer. The organizer's profile and contacts will be visible alongside the event description.
View Upcoming Events on Home Screen Event attendees can see their upcoming events on a home screen widget and tap to immediately view the event pass.
🎫 Events are available immediately on the web and coming to mobile in a few days. We do not charge any fees for using this new product benefit. Just enable events in Settings and make it easy to be together!
Booking Refund Threshold
A new setting to help you manage last minute room booking changes or cancellations. Just go to room settings and set the Refund Threshold value. If you set it to 1 hour, for instance, your members can't reschedule a booking if less than 1 hour is left before it starts. If members delete a paid booking, no refund is given automatically.
We've also made it easier to see refund rules when creating or deleting a non-refundable booking. If members create or attempt to delete a booking during the refund threshold time, the app makes it easy to see the policy.
Product Settings
Go to your ⚙️ Product Settings page to see new and improved:
More Improvements
Ability to delete bills, auto-selecting payment method for bill payment pages, and multiple bug fixes and performance improvements.
💡 Got feedback? Go to Help > Email and share your pain point. Help is available across all your apps, connecting you straight to our product support team.
Introducing the fastest way for your coworking business to bill customers with recurring membership plans. Assign a plan to enable billing for companies. Forget about the hassle of manual billing — your app will automatically create bills and include all due fees:
🔄 Recurring — charge a single membership plan price on a recurring basis. Bill daily, weekly, or monthly.
1️⃣ One-off — charge for one-time purchases.
📶 Usage-based — charge for bookings and services paid for by a company bill.
Review and send bills for payment with one tap. Your Community page gives you a nice overview of all due fees, so you never miss a payment.
Accept instant payments by bills through your connected payment gateway—no additional configuration required. Company managers get bills by email and mobile push notifications, reminding to pay and making payment collection easier for you.
Automatic billing is a free upgrade, available immediately at no additional cost. Give it a try and let us know what you think!
Your Community page gets a new tab — Requests. 👋 View, approve, and reject incoming join requests, all without leaving your app. Never miss a new community member thanks to push notifications of join requests.
Soon we will introduce the ability to auto-include monthly rent or membership plans into a company bill. This means your members could get a single bill with all due fees, including membership, payable instantly in-app.
The following changes will roll out gradually over the next few weeks:
Please keep these changes in mind and stay tuned for further announcements!
We are making it easy to be together! Showcase upcoming Events right through your app, so members never miss an opportunity.
Just enable Events in Settings and create an upcoming event. Add an attractive cover photo, rich text description with links, date and time. Events can be available across multiple locations. If you add an event, members see a red notification dot in your app.
Make it easy for members to find upcoming events. The feature is available immediately at no extra cost. Give it a go and let us know what you think!
In addition to room booking, you can now automate desk booking at your space.
Just enable desk booking in Settings, add a desk and invite customers to find and book desks. Credits, cards, Charge Card, and other familiar payment methods are available.
You can even add desks from offices and limit visibility to a selected company. Members of this company will take turns to visit your office, never exceeding maximum number of people allowed. This new concept is called super flex office and allows you to sell new workspace products to companies that embraced remote work.
Happy desk booking!
Your Services page turns into a rich marketplace. Sell additional services to members on-demand right through your app.
Just create a new or edit an existing service and pick a new application type "Purchase." Then add service options. Every option item can have its own title, description, and price.
Offering additional services through your apps offers new opportunities to:
New year, new opportunities for your business!
In addition to room booking, you can now automate desk booking at your space.
Just enable desk booking in Settings, add a desk and invite customers to find and book desks. Credits, cards, Charge Card, and other familiar payment methods are available.
You can even add desks from offices and limit visibility to a selected company. Members of this company will take turns to visit your office, never exceeding maximum number of people allowed. This new concept is called super flex office and allows you to sell new workspace products to companies that embraced remote work.
Happy desk booking!
