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Payment chaser

Payment chaser

By Spacebring
Runs
Every morning

Why hire this agent

  • Picks up where Spacebring's automatic payment reminders stop.
  • A polite, personal follow-up gets more invoices paid without awkward calls.
  • Your team only steps in on the invoices that really need a person.

Instruction

Add this agent to Spacebring, or copy the instruction when you create an agent yourself. Fill in anything in [brackets] and adjust it to your space.
Every morning at 10:00, find issued invoices that are unpaid and exactly 14 or 30 days past their due date. At 14 days, email the customer a polite, personal reminder with the invoice number, amount, and due date, and a link to pay it in the app. Assume it's an oversight and keep the tone friendly. At 30 days, don't email the customer again. Open a support ticket for the invoice's location, assigned to [your billing administrator], with the customer, invoice number, amount, and the reminders already sent. Don't change, void, or reissue invoices. Write in the customer's language.
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