Self-reliance
Empower your players with effortless self-service features
Our padel court booking software lets players book courts, rent equipment, and report issues on their own—through a smooth, self-serve experience, day or night.
Fast padel court booking
Let players reserve padel courts in seconds. They check real-time availability, pick a time slot, and book and pay directly through your member web portal or mobile app, then open the court door from their phone when it's time to play.
Easy racket and ball rental
Allow players to see available rackets, balls, and other gear in real time and rent them immediately—without having to contact staff. Customize rental rules, set hourly or daily rates, and display availability through clear listings.
Instant issue reporting
Enable players to report a loose net, broken light, or damaged equipment in a few taps. Issues are automatically assigned to staff, and players stay informed with real-time status updates and resolution notifications.
Automation
Automate court access and operations at your padel club
Save hours of admin work and keep courts open without staff at the front desk. Our padel club software connects bookings, payments, and door access, so every reservation runs on its own.
- Connect access control to court bookings, so players open the club or court door from their phone only during the time they booked—no keys, fobs, or staff on site.
- Integrate with leading access control providers such as SALTO KS, Kisi, Tapkey, and UniFi Access, or connect your own system through the Spacebring API.
- Consolidate all your players' activity in the community directory—bookings, memberships, payments, and all player information on user accounts.
- Get actionable insights through analytics dashboards: track court utilization, peak playing times, and player behavior.
The professionalism that comes from using this system is great. Our guests can do and see all these things for themselves, which shows that Emma Offices cares about their data and takes the business seriously.10/10support satisfaction100%automated subscriptions
Issue reporting
Resolve court issues and player questions fast, even after hours
Every court issue and player question lands in one inbox, and an AI agent answers the routine ones around the clock, so your team only steps in when a person is needed.
- Let players open support tickets from the member web portal or mobile app to report a loose net, broken light, or damaged rental gear, with photos or videos attached.
- Hire the Supporter agent to answer player questions 24/7 from your location guides and past replies, and hand off anything it can't resolve to the right administrator.
- Manage every ticket in a single inbox: assign it to the right manager or maintenance staff, change its status, and track it until it's resolved.
- Keep players informed with push notifications as their ticket progresses, and resolve tickets on the go from the admin mobile app.
- Track the frequency and type of issues in analytics to spot recurring problems and plan court maintenance ahead.
