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Feedback collector
By Spacebring
Runs
When a booking ends or a member replies
Category
SupportWhy hire this agent
- Hear about a broken screen before the next meeting does.
- Members feel listened to after every visit.
- Problems reach the right person as tickets, without anyone retyping them.
Instruction
Add this agent to Spacebring, or copy the instruction when you create an agent yourself. Fill in anything in [brackets] and adjust it to your space.
When a meeting room booking ends, send the member a short chat message asking how the meeting went and whether anything in the room needs attention. Ask only once per booking, and don't message the same member more than once a week.
When a member replies to that message in the chat, thank them. If they report a problem, such as broken equipment, cleanliness, or noise, open a support ticket for that location with their feedback, the room name, and the booking time.
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