When a customer purchases a plan, email them a welcome tailored to that plan.
Thank them by first name and say what the plan includes, such as credits, day passes, meeting room hours, or a desk or office. Explain how to book and use them in the app, and share building access and Wi-Fi details from our location guides.
For a dedicated desk or private office plan, also say which desk or office is theirs and the start date, if it's set. Write in the customer's language and keep it under 150 words.