TL;DR
- Lem is live. A proactive AI teammate designed to handle your space's most repetitive management tasks 24/7.
- Superior service. Automate triage, answer member questions instantly, quickly find essential data, and draft community content without lifting a finger.
- Total control. Lem is grounded in your data—train it to answer specific questions by providing your own guides.
- Free public Beta. Available now at no additional cost for all Spacebring Business and Enterprise plans.
We are incredibly excited to share that Lem is finally here.
For the past few months, the Spacebring team has been focused on a single mission: helping coworking operators make one more step away from manual "triage" work and toward a new standard of superior member service.
Running a great coworking space is about hospitality, but it’s hard to be hospitable when you’re buried in support tickets and reporting. We built Lem to be the coworker that never sleeps—an autonomous agent that helps you pull your shared space data, routes support tickets to the right admins, drafts offerings, and answers members' questions instantly, so your team can focus on the people in the room.
Resolve member inquiries the moment they happen
The "triage trap" is one of the biggest bottlenecks in coworking operations. Lem eliminates this friction by acting as your first line of defense. By learning directly from your guides and past successful resolutions, Lem provides instant first responses to member inquiries in seconds.
It doesn’t just stop at answering. Lem understands the intent behind every message, ensuring smart attribution by routing the ticket to the exact administrator who needs to see it. Whether it's a technical issue or a billing question, Lem handles the "how-to," so your team doesn't have to, effectively automating the entire support workflow.
The automated attribution is a game-changer. It’s so much easier for me to have the right space manager assigned automatically instead of me having to manually assign every single ticket. The assignments are accurate, and Lem has already stepped in to answer several tickets entirely on its own.Simão RosasDeHouse Workspaces
Extract operational insights without digging into analytics
CSV exports remain a viable tool, but instant insights are now just a conversation away. Through a simple chat interface, administrators can now query a business's data to receive instant insights across all locations.
Whether you need to check unpaid invoices or identify your revenue this month, Lem pulls from your database to give you immediate answers. This moves your team away from manual data mining and toward faster, more informed decision-making.
I’ve always looked for ways to provide better service while doing less myself. Lem AI is set to be the final piece of that puzzle—a 24/7 'genius' on our team that remembers every detail of our coworking space.Karen TaitCEO & Founder of The Residence Coworking
Drive community engagement with a single click
We should acknowledge that coworking spaces offer so much to members: events, benefits, and shop products. And it's always a challenge to promote these products and opportunities. Sometimes, even finding the right words or putting together an appealing post could be daunting. Lem takes this pain away by becoming your creative assistant.
From promoting upcoming events to highlighting member benefits or shop products, Lem generates drafts in your brand voice with clear calls to action. This allows your team to ensure all events, benefits, and shop products are noticed by members, greatly increasing participation in these opportunities.
The integrated AI assistant, Lem, has streamlined my workflow by eliminating the need for manual drafting. Having the tool right inside the platform saves me from repetitive tasks and allows me to focus more on our members and the actual community management.Klara KušarImpact Hub Ljubljana
Built for trust, privacy, and total control
Lem is designed to be an "intellectual partner," not a black box. Security and oversight were our top priorities from day one:
- No data training. Spacebring and its infrastructure providers never use your content to train Large Language Models (LLMs).
- Full oversight. Where Lem interfaces with members, for example, in support ticket responses, administrators have a great degree of control over what data Lem uses to learn.
The next step in superior member service
This launch is just the beginning. Our team has spent months perfecting these core use cases, and we are already working on the next wave of Lem’s capabilities. Every update we release is designed to give you your time back, allowing you to focus on ensuring you provide a world-class customer experience, now utilizing the power of Lem AI.
Lem is available in Public Beta today for all Spacebring users at no additional cost.
Ready to automate your daily routine?
If you aren't using Spacebring yet, see how Lem can transform your operations and provide your members with a 5-star experience.
