- Coworking and flexible office space administrators want to stay in the know of important member activity in real-time, such as a hot desk booking, an invoice payment, or a Shop purchase.
- andcards is reinventing notifications for coworking space administrators by bringing together cutting-edge technology and thoughtful design so that even minor customer activity will not fly under the radar.
A coworking space manager must keep many things under control: bookings, finances, printers, coffee beans, and even members' moods. Multitasking is challenging, which is why wise businesses implement a management system from day one. Although automation helps reduce the need for administrative control, sometimes it’s still essential to be notified of important activities.
Old-school solutions for notifications are all email-based, which are easy to miss and not actionable. Today andcards reinvents notifications for coworking spaces by introducing a cutting-edge set of tools to help administrators of flex workspaces keep track of customers' activity in real-time.
Here’s how it works:
The dedicated new Notifications page consolidates all essential alerts on a single page. It provides a comprehensive overview and real-time updates on everything going on at the hub:
- Meeting room and desk bookings
- Event tickets
- Shop orders
- Benefit applications
- Credit bundles purchases
- Paid and failed invoices
Notifications sync across all platforms (left) and can be flexibly personalized by each administrator (right).
Every administrator can choose what to be notified about by choosing a specific service. Also, each notification type can be fine-tuned by selecting a role of a targeted user: administrator, location members, network members, or nonmembers. Through an easy-to-use interface, which became a hallmark of the andcards platform, administrators can configure notifications simply and flexibly, for instance:
- Notify if nonmembers book meeting rooms.
- Notify if network members buy shop products.
- Notify if location members pay for an invoice.
“We are excited about the notification system. This new system will save a lot of time for our team. We will no longer have to go in and manually check when our external customers booked a room or desk or joined the event. This feature takes the stress off of feeling like you missed something. Any automation that helps improve our customer service is greatly appreciated."
— Nicole Parks, Co-founder of Campfire CoWorks
The new notification tools come to andcards subscribers at no extra cost. If you also want to feel like you have a birthday every month, book your demo with our expert right now. No time for a personalized demo? Take a quick six-minute product tour to see if andcards is a fit for your space.