From frustration to automation: how De Werkplek boosted efficiency with Spacebring

 

Key Challenges

1. The old booking system at De Werkplek was confusing for both members and staff, leading to constant headaches.
2. The platform crashed a lot, forcing administrators to waste time contacting support.
3. Without automatic processes, things ran slow and frustrated members, hurting the space's ability to keep customers happy.

We ran into many issues managing our space with the old system. It was quite a hassle for our community and us, as bugs slowed us down. Instead of devoting our time to improving the space for our community, we found ourselves grappling with booking and payment errors.

Marion Evenhuis and Marc Redmeijer

Co-founders of De Werkplek

 

Spacebring Solutions

1. Hassle-free Bookings & Payments: Spacebring's user-friendly apps make booking desks and paying a breeze, reducing the need for staff intervention.
2. Empowered Members: Members can now handle bookings and payments independently, freeing up De Werkplek's staff for other tasks.
3. Automation Revolution: From payments to bookings, everything is automated, saving time. The app even controls things like door locks, making De Werkplek run smoothly.
4. Boosted Engagement: With a one-stop shop for events, food purchases, and a platform for community interaction, Spacebring helps De Werkplek keep members happy and coming back.

We were able to get our location up and running with Spacebring in just a month. Ever since, we've been smooth sailing with no hiccups and no more member complaints. Our new app is a game-changer, helping us handle bookings, payments, and customer communication effortlessly. It's super exciting to have a reliable system that checks all the boxes and never lets us down.

Marion Evenhuis and Marc Redmeijer

Co-founders of De Werkplek

 

Key Achievements

De Werkplek saw impressive results after switching to Spacebring, with a surge in bookings, in-app payments, and member growth.

• 100% of services are introduced via the app (rooms, desks, parking, events)
• 148% increase in desk bookings 
• 52% increase in room bookings  
• 97% of payments are made in-app
• 28 admin hours saved monthly
• 15% member base growth

De Werkplek's switch to Spacebring was a success.  The user-friendly app led to a surge in bookings and in-app payments, making life easier for members and staff alike. This freed up admin time and even helped De Werkplek grow their member base.

We are thrilled that the app was quickly adopted by members, and we no longer have to explain how to book or pay. The number of bookings and payments made by our customers is increasing too, which is fantastic.

Marion Evenhuis and Marc Redmeijer

Co-founders of De Werkplek

In conclusion, with Spacebring's automation and user-friendly app, De Werkplek streamlined operations, boosted member engagement, and successfully expanded their eco-conscious coworking space.