The Residence Coworking's Spacebring Makeover: More Members, Less Hassle

 

Key Challenges

• Complicated Booking and Payment Process: Members and guests struggled with booking and immediate payments due to poor integration with Stripe.
• Overly Complex Admin Interface: The previous software was robust but difficult to use for both staff and members.
• Lack of Mobile App: The coworking space lacked a branded app to enhance member experience and engagement.

I'd been with my previous provider for 5+ years and had one-on-one support, but their interface was always a bit confusing. I wanted something simpler for our members and a branded app, which is why I switched to Spacebring.

Karen Tait

CEO & Founder of The Residence Coworking

 

Spacebring Solutions

1. Effortless bookings and payments: Members now enjoy the convenience of booking and paying for spaces and events directly from their phones, eliminating any previous hassle.
2. A custom app that members love: The Residence Coworking's branded app has been a hit, providing an easy-to-use platform that even the less tech-savvy members have embraced.
3. Goodbye to manual invoices: The seamless integration with Xero has automated invoicing, saving valuable time and reducing administrative tasks.
4. Real-time insights at your fingertips: The ability to monitor the coworking space's performance on-the-go through mobile analytics has empowered Karen with valuable insights.
5. Stellar support every step of the way: The Spacebring team's unwavering support throughout the transition ensured a smooth and successful experience for everyone.

Spacebring has been a game-changer for our coworking space. It's significantly reduced administrative work, especially around bookings and payments. Our members love the convenience of the mobile app, and the Xero integration and real-time analytics have been a huge help for our team.

Karen Tait

CEO & Founder of The Residence Coworking

 

Key Achievements

The Residence Coworking's partnership with Spacebring has yielded impressive results:

• 75% self-served room bookings
• 93% automated invoice payments
• 78% member base growth
• 25% increase in room and desk bookings

These numbers show that Spacebring has made it easier for members to book rooms and manage their payments, leading to more efficient use of space and resources. The growth in bookings and membership demonstrates the platform's positive impact on both the coworking space's operations and its community.

Spacebring has made our coworking space more accessible and enjoyable, empowering me to focus on my work and connect with the community.

Karen Tait

CEO & Founder of The Residence Coworking

Spacebring has empowered The Residence Coworking to achieve remarkable growth and streamline operations, creating a more efficient and enjoyable coworking experience for all.