How The Collective. Cospace grew bookings by 80% with Spacebring

When The Collective.Cospace launched in Victoria, Australia, the team had one clear goal: create a seamless experience for every member from day one. But as a new coworking space, they knew that the daily grind of bookings, invoicing, and payments could easily take time away from building their community.

The Collective. Cospace
Traralgon, Australia
1location
<100members
80%
increase in bookings
83%
self-serve bookings

Key challenge

The team wanted to avoid getting bogged down with admin. Managing resource bookings, chasing payments, and staying compliant with GST could quickly become overwhelming. They needed a solution that would handle operations smoothly while keeping things simple for their members.

The Collective.Cospace

Solution

They chose Spacebring as the backbone of their operations. With bookings, plan sign-ups, invoicing, and payments all in one app, the team could focus on people, not paperwork.

Spacebring is a breeze. Managing and tracking bookings is super simple with the dynamic calendar view, and we love how easy it is to message and connect with members right in the app.
Jasmine Crutchfield, Co-founder of The Collective. Cospace
Jasmine Crutchfield
Co-founder of The Collective. Cospace

Spacebring also made day-to-day operations of The Collective.Cospace easier by integrating features specifically designed for Australian businesses. Payments could be collected automatically via BECS Direct Debit through Stripe, keeping cash flow smooth and fees low. GST support ensured taxes were handled correctly without extra hassle. For accounting, Spacebring synced seamlessly with Xero, the software many Australian operators already rely on. And whenever they needed help, customer support in AEST meant assistance was always available during business hours.

The Collective.Cospace

Results

The impact was clear and fast. Within just six months, resource bookings grew by 80%, and 83% of all bookings are now made through self-service. With admin under control, the team could dedicate more energy to cultivating a thriving coworking community.

The customer support has blown me away. The team is lightning fast and genuinely invested in our success. As a new business, having Spacebring backing us and cheering us on feels like having an extra teammate walking alongside us.
Jasmine Crutchfield, Co-founder of The Collective. Cospace
Jasmine Crutchfield
Co-founder of The Collective. Cospace

Conclusion

From the very beginning, Spacebring has been a key part of The Collective.Cospace’s growth story. By simplifying operations, supporting local compliance, and making payments effortless, Spacebring has helped them save time, scale with confidence, and deliver an exceptional member experience.


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